Linksys Wireless Router :: E2000 Setup With Motorola Surfboard Cable Modem
Jun 10, 2011
I recently switched from dsl to cable. I have a e2000 router that I would still like to use. The modem I have is a Motorola Surfboard SB6121. It has no options that I can modify. The modem has a built in DHCP server. However, I can't modify it and I don't like the ip configuration it uses. For the time being I have the modem connected to a switch which is working fine. What I would like to know is how to configure the e2000 to use the modems connection. I used PPPoE for DSL and had login information.
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Jan 6, 2012
Would this work ?. also, on the back of the modem is a rectangular, not the typical, usb slot. I cannot move the modem because it is connected to the wall. I don't want to use an extra long wire either. What do I need to buy so I can use the wired modem, as a wireless one on my pc downstairs ?
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Nov 7, 2012
Today I purchased a Motorola SURFboard extreme Cable Modem DOCSIS 3.0 in order to replace my old modem which is out of date and has been very slow as of late. I connected the coaxial cable, Ethernet cable(to Linksys wireless router), and power expecting it to simply work. All four lights came on green (power, downstream, upstream, connectivity). The downstream light turned blue which indicates a bonded connection.The device light was blinking on the modem. I connected to my wireless router, but no internet access. I then tried connecting my laptop to the modem directly via Ethernet cable, still no access. I think that rules out the router being the problem. I also ruled out my laptop being the problem as the same thing is occurring with my other laptop and desktop. I called my ISP (Cox Cable) and had them re-establish connection with my modem, this did nothing. I thought for sure this meant I had purchased a faulty modem; I hooked up my old modem and the results were the same, the modem connected fully with no problem (all four lights were green) but I have no internet access.
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Dec 31, 2011
Suddenly either of my 2 wireless routers won't work. Modem works fine directly to pcIntroducing wireless router to the mix, not working. Everything hooked up correctly.
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Mar 15, 2011
Hardware: Modem-Motorola SBV5222 Router-Linksys E2000(Cisco brand name? I didn't buy the router) I use a PC with windows xp with sp 2 and 3 installed.Problem: I can use the internet just fine when I am connected to the router, my pc is connected directly to the router via cat 5 but when I directly connect to the modem I get limited to no connectivity. I'm not using a proxy server and before the router was set up(I live with roommates who set up the wireless network.) I could connect to the modem just fine. I can't repair the connection since it seems to be unable to renew the ip address. I've also tried to manually configure my ip address though I'm sure it wasn't the issue.I've racked my brain to think of a simple solution and it doesn't seem one is apparent and I'm almost sure it's something to do with xp and I'm not so great with software.
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Jul 24, 2010
I can't connect my router (WRT54GL) to my new cable modem (Motorola Surfboard SB6120).
Some info:
1) Cable modem works perfectly when connected directly to computer ethernet port
2) ISP is Optimum Online
3) Using Automatic DHCP setting on router
4) Using MAC cloning on router
5) I can access the router's admin screen from the PC
6) I can connect to the router wirelessly, but no internet access
7) I've tried powering down everything multiple times, still no internet access
8) I upgraded the router firmware to 4.30.14
9) The "link" light on the cable modem never lights up when connected to the router
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Oct 19, 2011
So I just noticed on my Cable modem the link light is blinking orange, per Motorola if its blinking orange - Computer is connected via a 10 mbps or 100 mbps Ethernet port.
On the Linksys E4200 status page it says
Internet Port Speed:
Internet 10/100 mbps
Local Port Speed Port 1 - 1Gbps
Maybe I just noticed this with this router, but I'm pretty sure this didn't start happening until I updated to 1.0.03.
Previously the link light was blue indicating a 1Gbps connection.
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Dec 25, 2011
So my family has an E2000 setup near the modem in a room that litterally is a DEADZONE, signal bearly gets in or out of this room. I've argued until I was blue in the face that we ned to rewire the internets inlet to the house in to another room that isn't a deadzone and rune a router from there.They IT disadvantaged refused. We have also an E2500 they say hook it up, maybe it will work better (when your in a concrete and mettal room with a router sitting on a shelf surrounded by book and with a corless phone system hooks up and sitting on top of it... its jsut not going to work. is there a way i can take the E2500 and make it an access point for the E2000?
I figure if I can I would take the E2500 and put int in a better location and jsut have it relay the E2000 internet. Because of the IT limited thought process of most of the people living here I'd prefer that they share the same SSID or atleast make for a simple transition for the apes I live with.
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Jun 22, 2011
I can't get my PC to connect to my broadband. I am running windows 7 64 bit and use the following:
Motorola Surfboard SB6120 modem;
NetGear WGR614 wireless router
I am able to connect with other devices (iPhone, Roku) to my wireless through the wireless router. My computer recognizes the broadband connection, but it won't connect to it. I get two errors when I try to connect:651: the modem has reported an error, and 638: the remote server is not responding in a timely fashion.I have tried connecting the ethernet cable directly to the modem, but I get the same results.Also, I have tried to cycle down the computer, router, then modem and turn them back on in reverse with no change in results.The connection worked until I clicked "disable connection" one day when I had trouble connecting (high traffic i think). Since then, the"home group" I set up originally with the connection wizard disappeared, and it had not been able to connect since then. When I try to connect I click on a small icon in the lower right that says, "not connected, connection available", then I click on the button to connect to broadband and get the errors described above.
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Mar 5, 2011
I have a Motorola surfboard sb5101. Provider is comcast.I have never had any problem with my equipment until now. Here is whats going on. I bought a used sb5101 a week ago so that I would not have to pay the rental fee anymore. Comcast activated it, and it worked fine for a week or two. The other night I got disconnected from XBOX live randomly in the middle of a game. Thought maybe just a hickup, no biggie. Well it happened 3 more times in a few hours, then again the next day.So thinking maybe this used modem is bad, I plugged back in the rental from comcast which I still had. Worked fine for a while, then the same thing, random dissconnects after 10 min, 30 min, 2 hrs into a game...etcOn both modems, the 1st and 4th green light are solid, the 2nd and 3rd green light are flashing when the connection from LIVE drops.So I'm starting to think know that neither of the modems are bad. I then try going directly to the modem instead of the router, never had any problems with the router but figured I try.I even went into the attic and got rid of the 4 way splitter that feeds cable into all the bedrooms and put in a 2 way instead hooking up only the cable line im using for xbox. Thought maybe the signal is getting degraded to bad, eventhough never had a problem before.So now I'm practically hooked up right to the line coming off the street, ethernet cord plugged directly into the modem, no router. Still dropping connections randomly with same 2nd and 3rd light flashing.The connection needs to be completely stable for multiple hours.Also, I called comcast when I had to reactivate the rental modem, so they did refreshed that modem and reactivate it, but still had the disconnects the next day.
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Jan 12, 2013
I need to replace my old router because the wires are broken and the problem is it needs a phone jack for the phone line we use cable not land line. My modem is SVB5120 SURFboard Motorola.
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Jan 13, 2013
My computer is not wireless so I have needed a wireless router from Time Warner. Directions tell me to connect to my computer. Will that solve the fact that my computer is not built in wireless?
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Sep 4, 2011
I use Motorola SBG 900 Wireless Surfboard Gateway with Timewarner service provider. I have couple of problems....
Problem 1 : I use VOIP phone (Vonage) which connected to my Motorola wireless device, current when i call somebody using VOIP phone, they can hear my voice but i cant hear them... Last years i dont have any problem but last one month above problem exists.
Problem 2: I tried Speed test with cable (13MBPS download stream) but through wireless (6MBPS download stream)
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Dec 27, 2011
I am trying to get my parents Kindle Fire to work. They recently purchased a Motorola Modem/Router which is hooked into the desktop and works fine. I want to get their new kindle to work and can not seem to figure it out. Their operating system is Vista which I can upgrade to Windows 7 if that would make it easier. When I click on setup the WiFi part of the installation wizard cd that came with the Motorola it says there is not a network adapter. I know what that is however I do not know why I would need it when the desktop is hooked directly into modem/router and I just need the WiFi for Kindle.
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Dec 21, 2011
I own a Motorola SurfBoard SBG900 wireless modem. It has worked fine for years. I just went on vacation for 2 weeks and unplugged my computers, printer, modem etc. Upon returning I can not get any wireless signal from my sbg900. The wireless light at the bottom is no longer lit up either. I can connect via ethernet cable however.
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May 8, 2011
im trying to get my linksys router to work and it wont. when i have it hardwired PC to cable modem it works fine but i try to plug in the router and the internet stops working. i can see the router and connect to it but it says no internet access. samething happens on both my PC running Xp and dell laptop running win7.
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Apr 22, 2012
I have a 192.168.1.xxx network connected to Verizon FIOS via Actiontec MOCA / router. I also have a 192.168.15.xxx network connected to Comcast via Motorola VT2442 router (used for Vonage) and a Motorola SB6121 cable modem.
Each network has it's own gigabit switch connected to each router. The two networks are physically separated but switches and routers are physically side by side.
What is the best configuration to allow devices on 192.168.1.xxx network to communicate with devices on the 192.168.15.xxx network (share printers, NAS, etc), but still have each network served by it's respective ISP, and each device still get it's dhcp, dns, gateway, etc from each respective router?
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Jan 7, 2012
My son tried to "speed up" our connection by unplugging modem&router. now can't get both talking to each other. Tried numerous steps! Bought Router 8/11/11, so NO Support from Cisco(only 90 days-POOR!). Website useless. Modem works fine with PC wired in.
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Mar 4, 2012
The only way we can use our Motorola router is unencrypted. I have gone into the router numerous times and reset it, unplugged it, retyped the WEP key, tried to shift to WPA and nothing works. None of three computers in the house will connect unless all encryption is off. We live in a good neighborhood on a cul de sac, don't get a lot of traffic through here, and know the immediate neighbors, but nothing is stopping a stranger with a laptop from sitting on the street and using our wifi. I've talked to the Comcast tech. The trouble just seems to be our boxes won't get past the WEP encryption stage.
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Feb 2, 2011
I have second hand motorola surf board and it has been deactivated from the company. how can i reset it and activate it to my computer manually.
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Jul 29, 2011
i have a E2000 rounter . It's brand new. But i can't setup to use wifi. the software cisco connect can't find rounter. When i plug blue cab from e2000 to my ethernet port on my laptop , icon's network appearen " limit ".
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Sep 16, 2010
I just bought a Linksys E2000 router and ever since I set it up the internet will cut in and out on my desktop and my laptop, but when I unplug the internet from the router and plug it directly into my desktop (that's how I have it right now) it works perfectly. I have already tried to reconfigure the router and that didn't work either.
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Sep 20, 2012
I was wondering if it was possible to connect my Motorola Surfboard SB6141 to my xbox 360. The internet works fine on my computer but when I plug the cable into my xbox it doesn't connect to live at all.
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Aug 30, 2011
I am using a E2000 connected to a DSL modem via the internet port. My modem is able to connect at gigabit speed but it doesn't seem to be the case with the E2000. All other ports are running at gigabit speed without problem. Is there any parameter that can be modified or is it a router limit?
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Nov 7, 2012
I just received a new modem from my ISP acanac, the modem model is NetVito5300.When I connect the modem directly to my computer, I can access the internet, but if I connect through my wireless router, there's no wireless internet access. Wireless router model is CISCO Linksys E2000.I tried to download Cisco Connect Setup Software for PC and followed the step until one point it asked for my wireless username and password and I put them in correctly but it said my router was not successfully set up and failed. I should press the reset button and set the router to factory default mode, but I'm afraid I won't be able to set it up properly after doing so.What should I do to connect my new modem and wireless router properly so I have wireless internet access?
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Jan 23, 2012
I bought an E2000 router with modem Dlink DSL-320B in PPPoA mode. I have already spent much time for to configure the router with-out any positive feedback . I've selected Automatic configuration with dhcp , static ip 192.168.1.2 and dhcp and modem with 192.168.0.1 and dhcp . If i view the status windows (internet connection) in router i see the right address for gateway and internet Ip , but is not allow to navigate by other PC linked with internal switch of E2000. Do you Know some particluar set-up for PPPoA mode ?
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May 12, 2012
Just a day or two ago I was able to do what the title says, didn't make any adjustments to my E2000 while in it, had to find something though.Anyhow, connecting to http://192.168.1.1 results in "Unable to Connect", etc. Also tried it in IE9, Firefox Beta is my primary, and it still didn't work. Tried using Cisco Connect and it says it cannot connect to my router. I am wired to my E2000, which in turn is wired to my DSL modem (Actiontec GT701D-Its firewall not in use). I sitll have full connection to the internet as well as other wireless deveices do in my house.
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Aug 31, 2012
When adding a device that has a web protected setup button, can I use the web protected setup button on my Linksys E2000 router to set up the device even though I setup up my router using the Manual setup on the Web Interface configuration?
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Sep 18, 2012
I recently purchased a Mac and wanted to reset my wireless router and set it up using my mac. However, when I downoaded the software to set it up again, it said it was not compatable with my Mac OS (X Lion 10.7.4). I am sure there is a way to manually set it up via an ethernet connection, but I am at a loss as to how to do that. The wireless router is working just fine, I am able to connect to the internet wirelessly and there's nothing wrong with my internet service, however the wireless router is not secured.I have my Mac connected to the wireles router via an ethernet cord.
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Feb 13, 2012
I've been trying to connect my D-Link DIR-601 router with a Motorola SBG901 cable modem. The modem itself has a built-in WIFI (G) and one ethernet port, but not good enough for my purposes. I need more wired connections and an (N) WIFI connection, which the D-Link could provide, if I could get it to work. I just cannot get the two pieces of equipment to talk to each other. I can set up 2 independent LAN's, but no WAN (internet connection) from either. D-Link has provided pages of instrutions, but nothing works.
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Sep 18, 2011
I was working with Motorola SB6120 cable modem regarding an odd power cycle issue (it would power cycle randomly for 24 hours). While trying to diag the issue, I was taking a peak in his router config and found a port set to forward as:
Application: Comcast
Port From: 888
Protocol: Both
IP: 192.168.100.1
Port To: 80
I understand that his modem admin page is now available from the internet. He said his friend set this up to "modem", but I don't see any advantage of having this done. At this point what are the other advantages of forwarding such ports?Another key note: When the port forwarding was disabled, suddenly the power cycle issues stopped.
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Feb 12, 2012
I have a Surfboard 5120, which has both Ethernet and USB ports. According to the manual, a different PC (or, in the case of the Ethernet port, PC or switch) can be connected to each.
The ethernet port is already connected via a long, in-wall RJ-45 line to a Netgear wireless router elsewhere in the house.
As of yesterday, sitting next to the Surfboard I now have a network-ready Onkyo AVR (audio-visual receiver) with Ethernet port. I am wondering if I can use a simple USB to Ethernet connector to provide internet to the Onkyo. I am not very network savvy and don't know if the AVR would be able to connect okay.
My "network savvy" is so bad that I will probably screw it up if I were to connect the cable modem's single ethernet port to a switch, and then attempt to connect that switch to both the Netgear wireless route and also the Onkyo AVR (assign IP addresses etc).
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Dec 4, 2012
I have a SB6121 Motorola Modem for my Comcast Service.The modem is supposed to give out an ip range of 192.168.100.11-40When I reboot the modem I temporarily get a 192.168.100.12 IP address but then somehow it changes to a 68.42.83.47 ip.I can't get it to stick on the 192.168.100.x network so I can't access anything.Before I had my pc connected to a Netgear Router which received the internet from the SB6121 but I am needing to troubleshoot some issues with a freePBX server so I plugged straight into the gateway.
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