D-Link DIR-655 :: Wireless Internet Occasionally Drops Out?
Feb 18, 2012
I have a new DIR-655: H/W Ver. B1; F/W Ver. 2.00 NA? It is solid as a rock to my wired computers, but the Internet connection (not the wireless signal) to my wireless devices (laptops and smart phones) occasionally drops out for several minutes, many times each day. It is not necessary to reset my router to reconnect; after a while wireless Internet returns on its own. I upgraded from another D-Link router and never had this problem. In my judgment the problem appears to be the router. why the wireless Internet connection might disappear and then reestablish itself?I used an app on my smart phone to select Channel 11. No neighbors have routers close to this channel. My cordless phones are DECT (1.9 MHz). My microwave oven does not cause this dropout.
The DIR-655 wireless settings are pretty standard:
- WPA personal security mode
- WPA mode is Auto (WPA or WPA2)
- Cipher is TKIP and AES
- Group key update interval is 3600 seconds
- 802.11 mode is mixed n and g
When this wireless Internet connection dropout occurs, the router's signal strength does not decrease; the Internet connection just disappears. Time after time I have confirmed that the integrity of the Internet connection remains solid on my wired computers and disappears only from my laptops and smart phones.I have checked the wireless spectrum when the wireless Internet connection disappears. There is no other signal, e.g., no neighbor's router on my channel (11), and the strength remains at 5 bars.
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Mar 7, 2012
I have a the aforementioned router set up with one PC laptop connected via ethernet cable and two to five other devices (PC laptops, iPhone, iPad, Linux Laptop) connected at any given time. About once or twice a week the router drops the network. I can still see the SSID, but can't connect on any device. The wired laptop gets dropped as well. I tried to ping its IP, but it says the device is unreachable. The only solution is to walk upstairs and unplug the router, which fixes it every time until a few days later when it happens again. I've restored factory settings a number of times.
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Apr 5, 2011
We have an 877 router which usually runs fine, except that twice in the last few months it has defaulted its configuration!
I can't see any obvious faults with the unit, I can reconfigure it and do a write mem and it will hold the configuration through reboot cycles. Config register is 0x2102 as it should be.
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Aug 28, 2012
So I have a DIR-655 and my internet connection drops every day. I have replaced the DIR-655 with a linksys just to try it and it works fine. This has happened with more than 1 of these 655''s. Also I have clients calling saying the wireless drops and it will not let them reconnect until I reboot the router. I have updated to the newest firmware with the same issues. I know its not bad cause I have more than 1 655 doing the same thing at a different location as well.
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Apr 20, 2011
I had a D-link DSL-G604T router which recently had begun to drop connections, so I decided it was time for an upgrade. I bought a D-link DIR-615 and followed the instructions on the CD, but no internet connection. After several hours of hair pulling I came accross a solution; If I connected the internet port on the DIR-615 to one of the ethernet ports on the DSL-G604T using an ethernet cable I could then connect to the internet.However this defeats the point of having a new router if I have to use the old one to connect to the internet.Is there a way to configure the DIR-615 so that is works properly?
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Dec 5, 2011
webpage A will take 1 second to load, and webpage B will take 6 seconds to load. After a browser refresh, webpage A might take 5-8 seconds to load, and webpage B will take 1 second to load.
Hardware rev A1 Firmware 1.13NA
Router is about 2 years old.
I tried resetting the router prior to the firmware update, no different. This is happening on both PC's. I tried a direct connect to the modem, and it seemed to work fine, but this doesn't always happen.
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Nov 24, 2011
I upgraded then downgraded from 2.00 to 2.03 back down to 2.00, and whenever I'm doing about 600kB/s+ it resets itself. Drops connection drops wireless, wired, and the globe internet icon goes Lambert/orange. I've reset the router to default and it still does that. What could be the cause?
I've done a lot of changing around, disabling unicast, changing from WPA Auto to WPA2, etc etc, I just changed the router to Netgear WGR614 v7 and it works perfectly fine now.
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Feb 24, 2011
I have the A1 version. I originally bought it and used it for a few months. I was very disappointed with the performance and went back to my Linksys WRT54G (running DD-WRT).
I recently decided to try it again. I upgraded to firmware 1.13. It worked pretty well for a week or so but now I am considering going back to my Linksys again. I keep losing my internet connectivity. The signal can be strong but internet becomes unavailable. Sometimes, just waiting it out works. Sometimes, disconnecting and re-connecting works. Sometimes, a reboot of the router works. Sometimes, nothing seems to work until it is good and ready to work. Sometimes, I cannot access the internet on my computer but my girlfriend still can. Sometimes, neither of us can connect.
I want to use it because I want the wireless-N speed to transfer files to my media center (and I paid a lot of money for it!) but the aggravation is getting to be too much.
There seems to be some correlation between visibility of my neighbors' networks and the connectivity issues but I could not swear to that. This is amazing to me because my neighbors are pretty far away and I can barely get the DIR-825 signal from my basement to my second floor.
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Dec 30, 2011
I have a Westell VersaLink Model 327W router that is linked to two desktops, one with Windows 7 and one with XP. Our internet speed was recently increased, and ever since that happened the connection cuts out randomly and sometimes when the phone rings. After noticing the link to phone calls, I tested the connection by calling the phone to see if I could replicate the problem. However, the internet did not disconnect when I called the phone myself. On the Windows 7 desktop, the taskbar says no internet access when the connection disconnects. Strangely, Windows 7's default Troubleshoot Problems restores the connection every time. The disconnects are still extremely frustrating because they cause me to lose any online game I am playing at the time. I am not completely sure about the symptoms on the XP computer because it is not mine and I am rarely on it; however, I believe it normally reconnects after a few minutes on its own. We also have laptops that are connected wirelessly to our network. I have noticed that they tend to also lose internet access, although the taskbar does not indicate any problems. I am reluctant to believe that the problem lies in my router or ISP because the disconnects began when our internet was upgraded. I have searched the internet for fixes, but so far I have found nothing.
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Jul 23, 2009
I have had the DIR-825 since the beginning of the year connected to AT&T DSL Internet 3GB. I just upgraded to their 6GB download speed and didn't see any change in speed and suddenly I couldn't view my SlingBox anymore outside the house. I connected one computer directly to the modem, ran the AT&T speed test and got >5GB download and @700 upload. Wired via 1GB network back to the router, ran the speed test and it dropped to @4GB download and 120 upload.
I called AT&T, they checked everything, and said there was nothing wrong. I then spent almost an hour on the phone with D-Link including getting passed to 3rd level support. I knew something was wrong when the guy told me that since it was only a 1GB router, I shouldn't expect to get faster than 1GB Internet download.
The router is still running the 1.00 firmware and these are the changes they made me try so it's still sitting at these settings:
- Change the WAN from Auto 10/100 to 100 only.
- Change MTU to 1482 in my PPPoE settings
- Change Firewall Settings to turn SPI off. He said the router is still providing a firewall though.
He wanted me to download the 1.01 firmware but I balked and he said it probably wouldn't do any good. It ended with him wanting me to call AT&T back and set the modem to bridge mode. I then need to call them back and set the PPPoE again. This 3rd level support guy was very rude and am hoping to avoid calling them again.
Before I go through the hassle of calling AT&T and trying this bridge mode, or has the Elite 6GB service from AT&T and are having it work correctly.
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Dec 4, 2011
Have had an issue with a previous Belkin router and having similar issues with current DIR 825. Internet is dropped when opening up the Mac Book (Using N or G). Sometimes the internet connection still works with i Pad and iPhone, sometimes it doesn't. As well, sometimes I can turn WiFi off on the Mac Book and then turn it back on, and it will work for about the time it takes to load one webpage and then it will cut out again.
Every time this happens I can unplug the power from the router and plug it back in which has fixed the issue in every case.
HW ver is B1
FW ver is 2.05
ISP is Cable
Modem is standalone.
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Feb 3, 2012
I have a D-Link WBR-1310 modem and for some reason the internet connection drops every 4-5 minutes and then comes back after 30 seconds.I don't know what the problem is. I tried resetting the modem which didn't work. I tried upgrading the firmware from D-Link's website but it says "The version of setting file is not compatible." for the .bin file.
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Feb 13, 2012
My HW is Version B2 and my firmware is 2.25. My internet conection keeps droping and reconecting. I started off doing this a few times a day but now it does not keep a connection for more than 10 minutes.
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Mar 15, 2013
I have 3 WLC 4402 controller connected to an ACS Server and Cisco 1252G AP. Previously the wireless networks works fine but for two weeks now most of the clients experiencing reauthentication frequently, Some experience it every 5 mins even if they are browsing or idle and not moving. I've check the session time out settings in the wlc and it was configured for 30 mins as default. I have around 900 student clients connecting every day.
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Apr 29, 2013
I bought a new E1200 this fall when I got a new Internet provider who recommended it to replace my really old one. It worked fine until a month or so ago when it would occasionally disconnect. At first I thought it was my Internet company but I started using the Cisco Connect app to fix it after restarting the router. The first time it worked great for about 2 weeks, but a few days ago it started disconnecting several times a day. Now it doesn't last 10 minutes before it quits. It tells me the firmware is up to date
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Mar 12, 2008
I the only one who's WRT160N occasionally just stops broadcasting WiFi and have to reset the router to get it back?
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Jul 10, 2012
I have 2 computers hooked up to the router via wire and wife using wireless on her laptop.I'm playing games on internet and soon I noticed I got occasionally ping spikes.. The ping get beyond 1000 - 1500 so the screen is in fact temporary freezed. Sometimes those spikes can occur with 10-15 minutes inbetween them sometimes it can be an hour or more before I notice it.I'm running Windows 7 on both my computers. I first thought it was Microsoft was to throttle the packets so I did the change in the registry. But these spikes still happen. After some testings I also notice they happen at the same time on both computers so my conclusion is that it's something with the router.
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Mar 17, 2012
I have an E2500 router. When I enter 192.168.1.1 as a web address I am asked for a User name and password. When I do not enter anything for user name and put “admin” in password the screen again asks me for the same two things and eventually goes to a 401 message.
When I enter admin in user name and my secure password to allow devises to connect to the network it lets me in. I thought the password to enter the system settings and the one to enter the network are usually separate. When I open the Cisco Connect program and go into the various menus there my “secure” password is written and visible for anyone who clicks it. Is this how it is supposed to work?Also, how do I occasionally change the password to enter into the network.
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Jan 24, 2012
Just bought a WRT400N and set it up using 5ghz and 2.4ghz bands, and using WPA TKIP for both. Problem is that both my laptop and my iphone occasionally lose connectivity and my iPhone says that my WPA key isn't valid.
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Apr 14, 2011
I have recently moved into a new house that has a DIR-615 router. I have noticed with the router that it will drop the wireless connections after roughly 24-48 hours. The SSID will no longer be broadcast, however, the computers that are wired are still connected.I currently have the E3 hardware version, plus 5.10 firmware on the router
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Apr 14, 2011
I have a wired connection to the router and typically all works fine. I have several Ipods and laptops accessing the router wirelessly with no real problems. As soon as I start playing America's Army (2.8.5) on my desktop (wired) my wireless connections all drop and the kids start yelling to turn the internet back on. When I exit the game all goes back to normal...
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Nov 12, 2011
I have a brand new dir-655 of the B1 / 2.00NA version. It seems to keep a connection alive, but the wireless signal will suddenly and randomly disappear from all of my devices. I have reviewed this forum for hours and have made many changes to my settings, but nothing seems to keep the wireless signal from dropping.
Deleted the B mode, made sure the DNS entries were present, stick on one channel, etc. There are no other routers here and all of my phones operate on the 5 Ghz frequencies.
I never, not even once in three years, had this problem with the A version of the same router, but now it's a constant problem at least once a day. Nothing has changed by the router same brand and model but the newer hardware version.
The only remedy I have found is to reboot the router -- my devices will reconnect automatically once the router reboots, but there is no connection discovered once the connection drops regardless of how long the router sits doing its thing.
I've also notices that there are no wireless clients showing under status/wireless...they were there earlier today, but since the latest reboot, gone.
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Mar 31, 2012
since getting a DIR-655, and I've had random loss of wireless access at least once a day, sometimes 2-3 times a day.While browsing around the settings looking for a way to increase the DHCP lease times I noticed the expiration times were way in the past. Like January 1970 or some such. Then I looked around and saw that date/time for the router was wrong. ("Current Router Time"). So i set up Enable NTP Server (Tools->Time->AUTOMATIC TIME CONFIGURATION).Ever since doing that I haven't had a single loss of wireless connectivity. Rock solid. For weeks now.
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Jan 28, 2011
DLink 655 Fully Upgraded Firmware Multiple Laptops have the same issue, each has a different O/S from OSX to xp, vista and win 7. As soon as any laptop tries to download files, youtube, even web pages... There is nothing wrong with my wired connection. The thing is, each laptop gets disconnected then almost instantly reconnected. It is very annoying.The only thing I have found to fix it is turning off my wireless security completely. This is unacceptable! I am a computer scientist and in the security field. Ive tried WEP with both key sizes, WPA-Personal is what I originally was using before I started changed settings.
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Feb 20, 2013
I have a issue, my DIR-615 V.E3 has been working good. I have multiple computers connected and all get between 280 and 300Mbps. But then after a few hours the speeds drop to 130Mbps on all computers. After I reset the router the speed returns to 300Mbps. I have it set up to run on N speed only so g devices are not connecting.
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Jul 9, 2012
Model: DIR-655
HW Version: A3
Firmware: 1.35EA
One problem with DIR-655.
Drops wireless connection very often. On the taskbar in wireless network center (next to speaker and time) I can find info: Limited Access. Router doesnt drop internet connection but only wireless connection. Sometimes 3-4 times an hour. It's very annoying especially when you upload large files (for example 16-20MB) to your mailbox. It drops connection and we get Limited Access and you can try to upload again and again. Anotner example during VOIP conversations for example on skype it drops and disconnects skype.Firmware was never updated just router was bought with this firmware. We are located in China so its correct.When laptops are connected using LAN cable it works fine but its impossible to keep laptops connected using LAN cables all the time.The problem occurs only when we are connected by wireless.QOS is enabled, WISH is enabled.When QOS and WISH disabled it's same also drops connections on WIFI.
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Jun 17, 2013
Just a few days ago, my router started acting up. We have several laptops and phones all connected fine, then I will suddenly lose internet access. The windows 7 networking icon is showing me connected but no internet access, however, I can't even connect to the router ip address over wifi. If I use a wired ethernet connection, then everything still works. If I power cycle the router, then everything will work for an hour or two before it drops the wifi connection again. When the wifi goes down, all computers can see the network, but none can connect to it. From windows 7, it just times out.
What could be causing this problem, and steps can I take to troubleshoot this kind of problem?
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Jan 19, 2013
Region : Austria
Model : TL-WR1043ND
Hardware Version : V1
Firmware Version : 3.13.4 Build 110429 Rel.36959n
ISP : TPG
I've got a problem with the wireless dropping out randomly. It may take a week before it stops or a couple of hours. I originally thought my microwave oven was swamping the signal when we used it so I relocated the router much further away but this hasn't changed anything. I can still log in to the router from a computer on the wired ports and reboot the router. It also thinks the wireless is working but everything looses connection to it. We have 3 laptops and 4 phones that use the wireless and they all cannot connect when it goes down. This is only a new device - less than 6 months?
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Jan 23, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
ISP : iinet
I have set up this modem correctly as it will occasionally sync and internet will be connected for a short time 5-10 seconds then loses sync.Have asked ISP to check line and they say it is fine. I have upgraded to current firmware but same result.I purchased for wireless N and print server features.Have reverted back to 4+ year old Netgear DG834GV which works perfectly with same cabling, filter etc. ISP suggest connect VG3631 on ADSL 1 but if I need to do that I may as well take it back and buy a cheaper wireless AP.I also set my existing Netgear as modem only and connected to EWAN port of VG3631 and it did the same thing (kept dropping connection), this suggests that it is a VG3631 hardware or software problem (completely separate to DSL/Line issues).
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Apr 21, 2013
I have a brand new DAP-1522 A1 connected to an 802.11n wireless LAN in bridge mode. Running in the 2.4GHz band with WPK-2 and AES security/encryption.Everything runs fine 99% of the time, but once a day or so the wireless LAN connection on the DAP-1522 drops and then takes about two minutes to re-connect. It re-connects and then everything is fine for a day or so until the next dropped wireless connection episode on the DAP-1522. I know my 802.11n wireless network is 100% fine as during the dropped connection to the DAP-1522 I can connect directly to the 802.11n wireless network (running from my gateway/router) using my other computer, no issues.I've seen some posts on this forum that the A1 version of the DAP-1522 hardware is not 100% compatible with the 802.11n network standard and there will be intermittent wireless drops. If this is true, it's just insane. All I can say is I can't believe DLink would allow a product to be sold that won't work properly on 802.11n networks.I check the logs each time I see the dropped wireless connection and all that shows is the following.1) Negotiating connection 2) 4-way handshake success [mac address]There's no message in the logs about why the wireless connection dropped, but I assume it has something to do with re-newing a key for the wireless network as the successful key renewal messages are the only other messages in the log. When the wireless network dropped I don't see the successful key renewal message at the time I should see it.I thought this DAP-1522 would take 15 minutes to configure in bridge mode and then I'd forget about it. Spend too much time on this already, so a bit disappointed with this DAP-1522 and DLink tech support....though when it's connected to the 802.11n wireless LAN it works fine.
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Mar 31, 2013
Region : Argentina
Model : TL-WR741ND
Hardware Version : V4
Firmware Version : 3.16.4 Build 130205 Rel.63090n
ISP : Fibertel
My TL-WR741ND is about 1 year and a half old, it was working fine until about 2 weeks ago. I need to reset it, times between resets is not consistent, meaning, it can take 30 minutes, or 8 hours, but it needs to be reset. Right now, there are 2 wired connections (PS3 and Desktop PC) and 7 wireless (4 cell phones, 2 notebooks and 1 netbook). 1 of the notebooks has static IP, and it also has a VM running, with another static IP. Also some port forwarding simply stopped working (ports 80 and 1180), the rest of the ports work flawlessly, but trying to forward the port 80 and 1180 (to the 2 static ips) won't work. I already upgraded the firmware, and the problem persists, also changed the channel (from 6 to 1, and then from 1 to 11).
Installing dd-wrt/openwrt/gargoyle or anything like that, is not an option. The only reason why I bough t this router, was because I could use dd-wrt, I installed it 1 year and a half ago, and it simply sucked, the wireless bandwidth was non existent, and it was a headache. I installed it again last week, to see if it could be a solution, and I was not even able to save changes in the control panel. I need a real solution, and installing a firmware that works only on chrome is not an option (specially when I use Firefox, and I needed to install chromium just to erase dd-wrt)
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Feb 2, 2013
Region : Germany
Model : TL-WDR3600
Hardware Version : V1
Firmware Version : 120820
ISP : German university ISP
I have a big problem with several TP-Link routers (WDR3600, WR1043ND, WR741ND), always with the latest firmware and also with older ones. After a day or so, my internet & network connection will drop all of a sudden and all the routers need a reboot. There is no indication on what provoces these lock-ups. The routers can handle heavy traffic (bittorrent /w 100s of connections) but will stop working when browsing casually. The web-GUI will become unreachable. No pings to the outside are possible anymore, not even to direct IPs (8.8.8.8 for example). No pings to devices in the same network are possible either.
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Jun 22, 2011
So we run an internet connection through a DLINK Wirless router. All of our compters connect fine, as soon I try to connect through my ipod touch the connection drops. I think what happens is that my ipod shares the same ip address as my computer and it drops.
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