Frequent Lags And Disconnects With DSL?

Jan 17, 2013

At our house we have Fast Access DSL through ATT. We are getting very frequent disconnects and lags. We have multiple devices running off of a single DSL modem/router. It has wireless and wired connections available. Our wireless devices disconnect as frequent as our wired devices do. We have called ATT many times. They have had us replace the DSL filters and did a line test outside our house which came back clear. However, when they run a line test while I am on the phone with them, they say they detect multiple errors on the line. We have replaced our DSL modem with a new one as well. It is a NETGEAR VersaLink Four Port Ethernet Wireless Gateway, Software VER:06.04.12. The self-diagnostics on the Modem come back clean with no problems detected. We get static on our phone line frequently as well.

[URL]

In the technician readout part of my modem I also see this:

1Manufacturer NETGEAR
2Vendor ID b5004946544e449c
3Model NumberB90-755025-15

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Frequent Disconnects On Cable / Router

Mar 2, 2012

The internet connects fine, but every couple of minutes it will disconnect for a couple of seconds. It's not a big deal when browsing, but it's disastrous when downloading big files or playing online games.What I've tried so far:

-Resetting the modem. No change.
-Reconnecting the modem/router completely. No change.
-Replacing the main splitter. Slight change, but problem came back eventually.
--Original problem came with the tech's 2 way 5-1002 mhz spliiter.
--I tried replacing it with a 3 way 5-1000 one. The modem on 7db and cable on 7db. It worked fine for a couple of days.
--Problem comes back today. Moving the modem to any of the 3 outputs doesn't fix anything. Moving it to 3.5db actually causes a short timeout every minute when I try to ping yahoo (as a test).
--I've also tried a 2 way 5-900 mhz splitter. It was the worse one of all.

Other info:The internet went down to the entire block at the start of the year. No one knew this of back then so we made a call to comcast, and they scheduled for a tech. A couple days later, we decide to get a new modem from the comcast center just to make sure it wasn't our modem. Some problems with activation prevents us from knowing if it was. We get back online somehow the next day, which is also the same time the tech came. He decides our numbers are weird and adds in a splitter for the internet and tv (which leads into another splitter for each room), and an amplifier for the tv. In the middle of this, another tech stops by and tells us the entire block was down and he said he fixed it now, he doesn't stay long. The first tech finishes installing everything and leaves. All is fine for a couple of days, until a week later and we start experiencing frequent disconnects. We've tried calling comcast again, but they say the connection is fine on their end and the problem is with our router. When I ping the router and the modem directly, there are no dropped connections. It's only when I try to ping anything on the internet when the problem pops up.

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May 6, 2011

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Mar 27, 2012

The modem checked out and was all good, the splitters are brand new and the line is apparently fine.This left the router as the issue. We had a Netgear router and attempted to replace it with a Linksys router.The firmware on both routers have been tested both old and new firmware.This happens to all computers/laptops connect to the network I do not receive a message stating that I was disconnected from the network, the internet simple cuts out for a little while and then comes back in.Cox says that they are 100% certain it is not on their end, nor is it the modem.The disconnects occur at random (there is no specific intervals). They last anywhere from 30 seconds to 10 minutes.

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Jun 12, 2012

I am using a desktop with a Netgear WG111v2 dongle to connect to my cisco linksys router.Basically my old modem died which was connected to a wireless router so we replaced it with a cisco linksys router and ever since the change ive been having difficulties connecting to internet on my desktop where as the the rest of the laptops in the house have had no problem. In the begining the desktop would always say its had limited connection the the network and such i couldnt connect to the internet but disconnecting the router several times and restarting the computer several times eventually the computer would have full internet access through the network without disconnecting at all.

A few days later the computer starting connecting to the network and gaining full internet access usually without turning of the computer and restarting it although i would disconnect from the internet every now and again for a minute or so and reconnect automatically this would happen more frequently when using Skype or msn messenger extremely frequent when using skype and especially when in a call.ive updated the driver of the wireless dongle to the latest version.my desktop is running vista while the laptops are running windows 7 and mac osx or whatever.ive also download a free version of avast and given a full scan of my computer without finding any threats.

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Mar 11, 2012

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Dec 13, 2012

I have a Cisco/Linksys E2500 router that I have had for over a year and it has worked without issues for over a year.  However my wireless ISP just switched my CPE from A Mikrotik wireless radio to a Ubiquiti wireless radio.  As soon as they did this my PPPOE sessions from the E2500 (acting as my PPPOE client) start disconnecting and reconnecting every few minutes causing major problems with my internet and voip connectivity when it looses connectivity every few minutes.
 
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Dec 4, 2012

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Mar 23, 2013

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802.11n CHannel Width for band 2.4 - Value: 20MHz Only
802.11n CHannel Width for band 2.4 - Value: Auto
802.11n Mode - Value: Enabled

There are a number of other settings which I am confident are not relevant, but happy to provide The last setting is: Wireless Mode - Value: 6. 802.11a/b/g In the DLink Configuration, the relevant settings are:

802.11 Mode: Mixed 802.11N and 802.11G
Wireless Channel is on 10, so as not to use the most common "11"
Channel Width Auto 20/40MHz
DNS Relay Enabled
DHCP Server Enabled
Range: 192.168.0.100 to 192.168.0.199

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Under WAN, the Primary DNS Server numbers are showing and the Secondary DNS Server numbers are showing as 0.0.0.0 McAffee Anti-Virus is up to date and shows no viruses, nor to the Dlink Logs - McAffee Firewall is turned off, Enable SPI in Dlink Settings is turned on.this problem only occurred when I switched routers recently, the old DlInk router I had never had this issue.  And I am using a completely different network name with this new router to avoid any conflicts there.  And this problem does NOT occur when hardwiring the laptop to the router directly, it only happens via wireless.Storage of the router is fine, it is in the same spot as the old router was, not to hot, not too cold, it didn't eat any metal for breakfast and there are no MRI machines within 10 miles.

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i played around with the Dot11Radio0 interface setting "packet retries 128 drop-packet" and the packet "max-retries". I thought that maybe if i set max-retries to something low, it wouldnt fall out if it has some problems with one packet, it would just continue...

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Dec 13, 2011

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Apr 25, 2012

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Mar 16, 2011

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Apr 23, 2011

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May 22, 2011

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I have been experiencing drops in my wired internet connection and a google search brought me to your forums.It seems to disconnect more often either during a call on my voip phone (a snom) or shortly after - as if a surge of usage makes it drop out?

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Jul 6, 2011

I have a DIR-655 and OVERALL like it -- but there is one HUGE flaw. 

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Jun 7, 2013

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I have problem with RV120W router, device reboots very often ( up to 3-4 times during working day ), firmware is up to date ( 1.0.4.10 ), last week I decided to use "restore the factory defaults" unfortunately problem still exists.
 
Router is working in small office, there are 3 PC and 3 VOIP phones ( connected via LAN ) and 1-2 devices connected via wireless ( smartphones )
 
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