Cox Cable High Speed Internet / Frequent Disconnects?
Mar 27, 2012
The modem checked out and was all good, the splitters are brand new and the line is apparently fine.This left the router as the issue. We had a Netgear router and attempted to replace it with a Linksys router.The firmware on both routers have been tested both old and new firmware.This happens to all computers/laptops connect to the network I do not receive a message stating that I was disconnected from the network, the internet simple cuts out for a little while and then comes back in.Cox says that they are 100% certain it is not on their end, nor is it the modem.The disconnects occur at random (there is no specific intervals). They last anywhere from 30 seconds to 10 minutes.
The internet connects fine, but every couple of minutes it will disconnect for a couple of seconds. It's not a big deal when browsing, but it's disastrous when downloading big files or playing online games.What I've tried so far:
-Resetting the modem. No change. -Reconnecting the modem/router completely. No change. -Replacing the main splitter. Slight change, but problem came back eventually. --Original problem came with the tech's 2 way 5-1002 mhz spliiter. --I tried replacing it with a 3 way 5-1000 one. The modem on 7db and cable on 7db. It worked fine for a couple of days. --Problem comes back today. Moving the modem to any of the 3 outputs doesn't fix anything. Moving it to 3.5db actually causes a short timeout every minute when I try to ping yahoo (as a test). --I've also tried a 2 way 5-900 mhz splitter. It was the worse one of all.
Other info:The internet went down to the entire block at the start of the year. No one knew this of back then so we made a call to comcast, and they scheduled for a tech. A couple days later, we decide to get a new modem from the comcast center just to make sure it wasn't our modem. Some problems with activation prevents us from knowing if it was. We get back online somehow the next day, which is also the same time the tech came. He decides our numbers are weird and adds in a splitter for the internet and tv (which leads into another splitter for each room), and an amplifier for the tv. In the middle of this, another tech stops by and tells us the entire block was down and he said he fixed it now, he doesn't stay long. The first tech finishes installing everything and leaves. All is fine for a couple of days, until a week later and we start experiencing frequent disconnects. We've tried calling comcast again, but they say the connection is fine on their end and the problem is with our router. When I ping the router and the modem directly, there are no dropped connections. It's only when I try to ping anything on the internet when the problem pops up.
I am using a desktop with a Netgear WG111v2 dongle to connect to my cisco linksys router.Basically my old modem died which was connected to a wireless router so we replaced it with a cisco linksys router and ever since the change ive been having difficulties connecting to internet on my desktop where as the the rest of the laptops in the house have had no problem. In the begining the desktop would always say its had limited connection the the network and such i couldnt connect to the internet but disconnecting the router several times and restarting the computer several times eventually the computer would have full internet access through the network without disconnecting at all.
A few days later the computer starting connecting to the network and gaining full internet access usually without turning of the computer and restarting it although i would disconnect from the internet every now and again for a minute or so and reconnect automatically this would happen more frequently when using Skype or msn messenger extremely frequent when using skype and especially when in a call.ive updated the driver of the wireless dongle to the latest version.my desktop is running vista while the laptops are running windows 7 and mac osx or whatever.ive also download a free version of avast and given a full scan of my computer without finding any threats.
Older model Inspiron 1545' using the 1397 WLAN card. Has been working fine, until perhaps the past two weeks. Now it frequently drops out, requiring manual disconnect and reconnect. Tonight Internet very slow on that laptop.
There are other devices using the same wifi (including this iPad used to post this), which connect to the wifi and Internet no issue. To me, its pointing to the laptop - either the WLAN card itself, or something in the laptop starting to fail (the laptop does have issues restarting - where it won't do that unless left for say 30 mins).
I'm suspecting a recent windows update or mcafee security update - no other software has been installed or updated.
I've tried changing antenna setting from auto to aux with no change to the above. Have checked for newer drivers - the laptop reports the version we have is the latest ( from 2009) - although they are the windows driver. Running windows 7, 64 bit - as supplied by dell when laptop was brand new. should I give up on the 1397 card and use another USB wifi adapter ?
At our house we have Fast Access DSL through ATT. We are getting very frequent disconnects and lags. We have multiple devices running off of a single DSL modem/router. It has wireless and wired connections available. Our wireless devices disconnect as frequent as our wired devices do. We have called ATT many times. They have had us replace the DSL filters and did a line test outside our house which came back clear. However, when they run a line test while I am on the phone with them, they say they detect multiple errors on the line. We have replaced our DSL modem with a new one as well. It is a NETGEAR VersaLink Four Port Ethernet Wireless Gateway, Software VER:06.04.12. The self-diagnostics on the Modem come back clean with no problems detected. We get static on our phone line frequently as well.
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In the technician readout part of my modem I also see this:
1Manufacturer NETGEAR 2Vendor ID b5004946544e449c 3Model NumberB90-755025-15
Ok, so my internet disconnects while downloading at high speeds, anything higher than 2mbs. I end up having to reboot my computer because my modem looks fine and even if I reboot it, it does not fix the problem. Repairing the connection does not work either.I have a Dell XPS 720 H2C. The computer came out in 2007, costed like 6 grand lol. I'm happy with it aside form this problem though. It sucks cause they quickly stopped making the computer so tech support on it is tough to come by. I have Cox Communications and when I run speedtest.net I get 140/30. I'm hoping they aren't disconnecting people that reach a certain download speed.Anyway I'm fairly positive it is an issue with my computer or Windows Vista. I know I should upgrade to Windows 7 and I just might if it turns out to be the culprit. I just don't want to do that unless I absolutely have to. So ya, first off when using utorrent my internet will crash if I have a lot of different torrents open and downloading at the same time. It will also crash if I have one torrent active and that torrent goes above 2-2.5 mbs download speed.Also when downloading from a fast filelocker my internet will crash. The only filelocker that will crash my internet without me browsing at the same time is a filelocker called Gamerfront. The speeds are around 2mbs. I will also crash sometimes though if I'm downloading and browsing at the same time. My downloading speeds could be well below 2mbs but if I am watching youtube, streaming, or just browsing the internet sometimes the internet will crash.
That is the main problem, but sometimes, rarely I'll disconnect just from watching a youtube video. That's happened maybe 3 or 4 times. Anyway that is the summary of my issue. Again only a computer reboot will fix my connection. When I get disconnected the modem does not change at all and is still working perfectly. The modem is relatively brand new as well. I haven't tried much to fix it because I just have no idea what I could do. Device manager looks fine, no exclamation points. I know when most people have this problem it's because of a router or it's the modem but I don't use a router and my modem seems to be totally fine. [code]
I've recently bought an Actiontec V1000H gateway from Telus because my previous gateway burnt out. It seemed to work fine at first, but then I started getting disconnected at random. The only way I have found to fix this issue temporarily is to ipconfig /release and /renew.
We recently converted autonomous 1131APs to LWAP. We have some 802.11b clients that were associated to these APs and they worked fine. Ever since we converted them to LWAP, the clients frequently disassociate and it causes alarms on these wireless clients which are used as monitors.
WCS shows the client disassociation and re-association and it says the roam reason as "unspecified". It associates to the same AP and keeps the same DHCP client address etc. I tried setting a static IP on the client but that did not work. We verified the PSK settings and they all match between the clients and the controller. [code]
I have a new deployment with a Cisco 5508-50 controller running 7.0.220.0 code and 35 AIR-LAP1262N-A-K9 access points. Current legacy clients have trouble connecting and after connecting they may or may not drop off and have trouble connecting again.
I have a Cisco/Linksys E2500 router that I have had for over a year and it has worked without issues for over a year. However my wireless ISP just switched my CPE from A Mikrotik wireless radio to a Ubiquiti wireless radio. As soon as they did this my PPPOE sessions from the E2500 (acting as my PPPOE client) start disconnecting and reconnecting every few minutes causing major problems with my internet and voip connectivity when it looses connectivity every few minutes.
The strange things is if I connect my much older WRT54G router as a PPPOE client (with the same exact PPPOE configuration), it works just fine and I don't have any PPPOE disconnects.
I upgraded to the latest firmware on my E2500 and nothing changed, it still disconnects my PPPOE sessions probably close to 50 or 100 times an hour.
I'm thinking it's some sort of compatibility issue between the Ubiquiti Nanobridge Radio CPE and the E2500 router acting as my PPPOE client. Also another thought was that perhaps my ethernet port wasn't negotiating speed/duplex correctly on the E2500.
Is there any way to hard code the speed/duplex on an E2500? I can't seem to find any spot with that setting.
I have Cisco 7613 on my edge(MPLS Backbone). CPU utilization is shooting to 100% at frequent intervals. When I tell vendors managing device they tell that it is happening due to one of my server(connected on Fast ethernet port of 100Mbps) generating heavy traffic. My questions are:
1. Can a router of 720Gbps capability be choked due to traffic generated by 100Mbps link?
2. Interrupt CPU process utilization is well below 10% at the said time. BGP router process consumes most of the CPU. Does this means that server in question is generating too many routing updates?
3. Is there any way that I can limit routing updates on a particular link?
4. how to check which link is causing more CPU utilization.
I am having a similar problem to a couple others with the dir-651.Frequent Disconnects difficulty even connecting to routers home page.Internet worked ok on dir-615 i had before, just slow gaming speeds occasionally running vista 64 Timewarner cable.And i do have the newest firmware.
we have a pair of 7609 routers working in Active Standby mode. The version of routers are :- Cisco IOS Software, c7600rsp72043_rp Software (c7600rsp72043_rp-ADVIPSERVICESK9-M), Version 12.2(33)SRD4, RELEASE SOFTWARE (fc2)
Quiet frequently we are getting High CPU load problems on our router and this load comes down below 10 % automatically.
I am attaching the Show tech support for your kind consideration.
Similar issue was reported yesterday as well for which i have attached SH tech suppot.
We are facing issue with highly frequent interface flaps on Cisco 4900M switch only for module WS-X4920-GB-RJ45. Strange thing is no complaint from the users/server teams for any traffic interruption.
Switch: Cisco WS-C4900M
Line card: WS-X4920-GB-RJ45
IOS image is cat4500e-ipbase-mz.122-53.SG4.bin
There are several other smilar model & linecard/inventory of switches with exactly same IOS image, however there are no issues with them.
I'm new to the site and for the past couple of days I've been trying to figure out why my connection is so slow. I only get about 180kbps of download speeds so I originally thought it was my internet, but I went to test my connection speed on speedtest.net and I get around 1mbps. I also checked my network utilization through task manager and I'm not even using 1% Any Ideas as to why I can't make full use of my connection?
for some reason when I'm using high speed internet my internet explorer and i tunes work great. but when i use dial up my internet explorer tells me its unable to display every web page i type in. and when im on itunes when im using dial up i cant connect to the store, it says something like check your network connection and make sure its still active.
I'm currently running Windows 7, and I have this issue where from time to time I am booted from my internet with the error saying either one of two things, one being; No internet access but it does show I am connected to my router, and the other being; plug in an ethernet cable. My 2 brothers on the other hand are both connected to the same router through cables as well and neither have this issue. Both issues seem to simply fix themselves by just waiting, but the disconnects are killing me.
I bought my new router WAG320N two weeks ago and each morning after 10 hours operation I loose my internet connectivity I can't even remote into the router and press the connect button to connect to the internet again .I have to power cycle the modem to be able to connect to the internet again .? I though this may be ISP related put my old adsl router plugged it in and ran for 2 days no disconnection.
I have the WRT54G v2.2 router. I have Comcast internet service. Comcast has just increased their internet download speed to 50Mbps. With a wired computer (not wireless), connected directly to the router, the fastest internet download speed I get is 30Mbps. When I called Comcast's technical support, they are telling me I need a new router as the older routers can't handle these high internet speeds.
I'm using WAG120N, but suddenly Days back I am experiencing frequent disconnection after every 1-2minutes. After extensive Complains to my ISP (MTNL) they were unable to rectify the problem.Attaching the System Log of WAG120N. [code]
I recently purchase WAG120N on a recommendation from a cisco personal, after my long year work horse Linksys AG 241 went kaput.Since I have purchased it WAG120N it is never stabilized on the MTNL ADSL network. There is too much of frequent disconnection. Although I have raised this issue with cisco support # 121128-000336 and 121122-004290, but all they have asked me to replace the WAG120N gateway. [code]
I have been having a high ping issue both via a cable and wireless. When i connect via wireless, it is generally 2 ms, sometimes goes up to 4 and 5 and rarely i get packet losses. Via a cable, i get usually 1 ms, and sometimes 2 ms. It generates a problem while online gaming and btw i tried changing channels and it didnt work. I even get same pings when i am 3 meters away from the router compared to less than 1 ms pings.
I have a BEFCMU10 version 2.0 cable modem. My provider Insight Broadband has recently boosted their internet speeds. But I have found out that if my modem is not DOCSIS 2.0 compliant, I cannot get the faster speeds. How do I know if it is DOCSIS 1.1 or DOCSIS 2.0 compliant? I hope I don't have to replace the modem as it has given me absolutely no trouble since I have had it.
I am using linksys cisco wag120n adsl2 modem router.When I start the router the internet speed seems great but after some time the speed drops miserably. When I again restart the router the speed seems great for few mins but again drops after sometime.It happens in both LAN and wireless mode.The firmware version of the router is 1.00.16
I was going through the problems posted by some other user but observed that cisco people are not heraing to them.Seems made a mistake by associating with cisco product.This is the worst router I have ever used.The wireless also gets disconnected abruptly.Next time I'll avoid cisco.Cisco is all about stone age products and zero customer care.
A few weeks ago my internet speed suddenly became slow. Not so slow you can’t do anything without having to wait half an hour, but significantly slower than usual, and it also has occasional drop-outs. It can’t be an issue with the computers connecting to the router, which it’s doing fine as I can access my router’s setting though the IP address, but with the router connecting to the internet.
After upgrade to FW .04 on x3000 the router dramatically decreased the internet speed, besides the already discussed problem with cookies and authentication. Any archive for 1.00.03 (previous FW) - I think downgrading now is the only way to hve the router back to normal.
I got WAG200G and two computers, one connected by ethernet cable and laptop connected by wifi.How to configure router to get full speed of my internet connection on the desktop PC?Let's say i need 80% of my internet speed to download something on desktop, but in the same moment laptop also downloading something, how to setup router to get more downloading speed on the desktop.
I have a Linksys WRT54GL v. 1.1 that has been dropping connection speed (starts at 54mb, then drops to 48mbs, 36mbs, 28mbs, down to 1mbs) then disconnects, then reconnects at 54 mbs. After a short while, it will drop the speed again until it disconnects and reconnects again. This is the third Linksys WRT54GL that has done this. The first one was 5 years old before it started doing this in February, the second was 3 months old, and now the replacement Linksys sent to me is doing this?
What is going on with my router? I am able to connect fine with the Cat5 cable, but wireless seems to be the problem. Even my phone(s) get disconnected from the wireless router. This problem just recently started and I don't know why, no settings had been changed on any of the routers until after the problem had already ocurred, then the Linksys phone tech support had me make multiple changes.
What ways can i connect the two building networks together(i.e best tools to use) supposing each building has a router. How will i make computer no. 10 accessible by all computers in the network.
I have moved into an apartment with 4 friends of mine. We all own HP 6515b Laptop running Windows 7. We connect to the internet through a wireless router. Our connection's name is LINKSYS and is WEP.Once i have connected to the internet, it will continue to work fine for a while. After some random time, it will disconnect.(The computer stays connected to the wireless modem, but computer shows NO INTERNET CONNECTIVITY (in bottom-right taskbar))Then in 5-6 seconds, it will start working again... The only change that is visible is that the exclamation mark on network disappears. The computer remains connected to router for this whole time. Initially we thought it was a problem of our ISP. But later we found out that at a time not all users face disconnection.So at a particular time, it is possible that only I cannot open webpages.
So I received a new modem today and wanted to tandem it with an extra router that I have so I can get wireless at work. Here are the steps I've taken:Verify modem connection works connected directlySet modem to bridge modeReset router, set to PPPOE with proper log in Try to connect, and get the message "Could not obtain IP from PPPoE"I've researched as much as I could stand online, and found these to be the major steps everywhere, most people miss the bridge mode but I'm sure I've done it properly (switched back and forth atleast 5 times). I don't currently have access to the connection but I can respond tonight to questions about what else I may or may not have done, and will take what is suggested here to try tomorrow
I have an old PC in my Buenos Aires apartment, connected to WiFi by means of a receiver module - because the modem is across the room and too far to connect by cable...But I get the message that the device would work more efficiently with a high-speed USB port...If I installed a high-speed card inside the computer, would this improe my Internet speed? It hangs up quite a bit... but then again, it's a Pentium III, so there's that limitation too.
