Modem Connected But No Internet Access?

Oct 11, 2011

When I looked up the internet connection status, for the packets that I received 236, I only receive 30-40. When I click repair, it said the IP address already renewed. However, the internet still not working. When I use my laptop to browse the internet, it said the same thing, internet connected but cannot browse at all.

I tried so many things, such as clearing the DNS cache, releasing and renewing IP address, I did set the properties of the wireless connection to obtain DNS and IP automatically, I tried pinging, I turned off all my firewalls, I tried system restore, but still not working.

I run cmd /all, it got the following information:

Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :

When I did ping test, it said destination net unreachable, and later on I run ping test again, it said unreleased.

Later on, I did restart everything again, the packets that I received only 26, and didn't receive anything at all.

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Wifi Modem Connected But No Internet Access

Apr 4, 2012

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Also, before, with the old modem i was able to just connect the ethernet cable to the laptop and just start using the internet. Now i have to connect by putting in my username and password provided by my ISP almost like if it was dial up. I don't know why i have to do this now but not before.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model


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Configuration IP de Windows

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Suffixe DNS principal . . . . . . :
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Mar 8, 2011

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