New D-Link Modem / Router Connected But No Internet Access?
May 19, 2011
My desktop recently broke so i bought my first laptop. I have AT&T DSL and i bought a new D-Link DSL-2640B modem/router so i could have wireless internet. I installed it and i was able to use it with the ethernet cable, however when i tried to use wifi, it worked for only about 2 minutes before it disconnected.. Now when i try again it says that it is connected (full 5 bars) but it also says there is no internet access and i cannot use the internet.
Also, before, with the old modem i was able to just connect the ethernet cable to the laptop and just start using the internet. Now i have to connect by putting in my username and password provided by my ISP almost like if it was dial up. I don't know why i have to do this now but not before.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model
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Nov 27, 2011
My neighbor is using my Belkin Router the basic one and has comcast. We both use his internet and have had no problems until the past 3 days. He just got the home phone service from comcast and the phone line is setup through the modem. Ever since comcast came to his apartment and set this up the home phone service to his modem the router is connected but there is no internet access. What is going on and how can I fix this. He has an HP with windows Vista and I have a Toshiba Satellite L675 that has Windows 7 Home premium edition on it.
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May 8, 2011
I own a Broadcom BCM5354-based wireless router (Tomato 1.27 flashed) and an Aztech DSL605E modem. When both are powered up, the wireless router sometimes doesn't get internet access because the modem automatically logs itself in. I have to plug the modem cable to my laptop, manually disconnect the modem, and plug the modem cable back to the router to fix it.
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Mar 23, 2011
Every day for the past week my Internet access goes down. I have a netgear router connected to Comcast modem. I have to reset the modem then the router constantly and it gets irritating. I called comcast and they say reset them. But why should I have to constantly reset.... Sometimes I just ignore it and it comes back up later... what is going on??
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Oct 11, 2011
When I looked up the internet connection status, for the packets that I received 236, I only receive 30-40. When I click repair, it said the IP address already renewed. However, the internet still not working. When I use my laptop to browse the internet, it said the same thing, internet connected but cannot browse at all.
I tried so many things, such as clearing the DNS cache, releasing and renewing IP address, I did set the properties of the wireless connection to obtain DNS and IP automatically, I tried pinging, I turned off all my firewalls, I tried system restore, but still not working.
I run cmd /all, it got the following information:
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
When I did ping test, it said destination net unreachable, and later on I run ping test again, it said unreleased.
Later on, I did restart everything again, the packets that I received only 26, and didn't receive anything at all.
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Mar 8, 2013
Region : India
Model : TL-MR3220
Hardware Version : V1
Firmware Version : 3.14.2 Build 120817 Rel.55520n
ISP : MTS
i am using tp-link router tl-mr3020.. having problem with internet access..it shows my isp (mts) network and got connected also.. it also shows me send and receive data.. but there is no internet access through web browsers .i have tried multiple web browsers (IE / Chrome / Mozilla Firefox)..but the problem remains same.. my ISP network is MTS .. Huwai Device EC-122 with CDMA 2G network.
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Mar 19, 2013
Region : Malaysia
Model : TL-MR3040
Hardware Version : V1
Firmware Version : TL-MR3040_V1_120822
ISP : MAXIS
I've got an issue with my TL-MR3040. Need assistance.- Modem HuaweiE398 (Identified) and connected to internet as seen on the webgui. Connected to my TL-MR3040 via wireless and connected BUT no internet access to the web.Tested using RJ45 cable to direct connect PC to Router, NO ISSUE with internet access to web.Need to know is my TL-MR3040 got defects or faulty?
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Apr 4, 2012
connect my PC/tablet with wifi router, I have bought wifi router which works with USB modem, when i connect my USB Modem i can see all the lights up (singnal- wifi, 2g/3g) and also showing in my laptop that is connect to wifi but unable to open the internet.
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Jun 9, 2011
I have been using my DIR-655 for about 2 weeks now with Road Runner wideband services. Starting yesterday my internet became very slow and I discovered the cause was the router. I tried resetting it to factory settings and things will be fine and run smoothly for about 5-15 minutes but after that it goes back to being extremely slow. My speed tests would go from 10ms (normal) to 250-450ms. Before this issue occurred the Dlink was perfect, had full speeds. I am running a wire Ethernet connection.
I am currently using revB and tried upgrading firmware to 2.01NA which had no effect, but make my internet seemingly go back to normal for the first few minutes then nosedive again. I have also changed my speed/duplex settings in Network Config to 1gbs Full Duplex. I've also disabled QoS, and still no change. Not sure what else to do. When directly connected to the modem everything seems fine. The modem is also the provided Motorola SBG6580 which I have called Time Warner to set the modem into bridge mode and have the DIR-655 connected to it.
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May 24, 2012
I am able to connect to internet using micromax modem having aircel sim.But "no network access" message is shown and so i am not able to accesss any website.
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Nov 7, 2012
Today I purchased a Motorola SURFboard extreme Cable Modem DOCSIS 3.0 in order to replace my old modem which is out of date and has been very slow as of late. I connected the coaxial cable, Ethernet cable(to Linksys wireless router), and power expecting it to simply work. All four lights came on green (power, downstream, upstream, connectivity). The downstream light turned blue which indicates a bonded connection.The device light was blinking on the modem. I connected to my wireless router, but no internet access. I then tried connecting my laptop to the modem directly via Ethernet cable, still no access. I think that rules out the router being the problem. I also ruled out my laptop being the problem as the same thing is occurring with my other laptop and desktop. I called my ISP (Cox Cable) and had them re-establish connection with my modem, this did nothing. I thought for sure this meant I had purchased a faulty modem; I hooked up my old modem and the results were the same, the modem connected fully with no problem (all four lights were green) but I have no internet access.
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Aug 28, 2011
For an intro, Dir 500 H/W C1, FW: 3.02. I�m getting this annoying error that seems to fallow every-time I boot up the router after being shut off, for example, my supply (Electricity) doesn�t tend to be fluid around here so sometime the device need to be shut off (Constantly or 1 time in a daily basis) it is connected to an UPS though. After everything is up and running again I get the classic yellow sign on the tray-bar internet icon stating as connected but without Internet Access?With no way to access the internet when connected to the Dir-600, I go back using my primary router to and search for the problem, ending with nothing at hand but hard-resetting or plugging the power off kind of advises, e.g; The plug-ing off method seems not do the trick anymore, ending up only with the option of reset-ing the router to its factory status which is even more annoying to do every time I want it to function properly?
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Apr 30, 2011
i have a adsl modem tp link td 8840, and i had this up and running well for about 3 days. then we decided to get a router cause my little sis got a ipad2.the router is dlink dir 61.so basically i followed all the instructions and the internet was working fine.then for some reason ign site stopped working, i thought that it was down for some reason and didn't think much of it and today when i tryed to go into hotmail or facebook it doesn't work either. so i can get into the log in pages of both, but when i put in the id and password, the screen goes blank and just says waiting for .... on the bottom (using google chrome).and it never loads.i tryed with other internet browsers and it din't work so i took out the router and re wired the adsl modem only and voila. all the sites started working again.i want to use my router but i don't know why i can't acess some sites when i have it connected.
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May 8, 2011
My Dlink DIR-615 had worked flawlessly for almost 7 months now.But since last week it started showing problems.All the computers connected to LAN thru the switch could not access the Internet but the Server(192.168.0.100) which is connected to the DIR-615 could connect to the internet.the above screenshot was captured thru a laptop running Win7 Ultimate connected to the DIR-615 thru WiFi-n.Even after repeated Reloads the same error cropped up in the browsers in the computers connected thru the switch.The computers connected to the switch could access the Internet after I restarted the router.
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Oct 12, 2012
Region : UnitedStates
Model : TD-W8960N
Hardware Version : V3
Firmware Version :
ISP :
My Toshiba laptop can't get connected to the wireless ADSL modem router TD-W8960N. I have 4 different laptops and one desktop, all connected to the router very well, only the Toshiba cannot get on Internet. I can connect to the wireless network on the laptop, but it shows limited access.
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Dec 2, 2011
I was very happy working with my WRT610N connected to the ethernetport of my previous internet modem. Recently I had to switch to a new modem CISCO EPC3925. Unfortunately this combination does not work anymore. I don't get an internet connection on my WRT610N anymore. I therefore have to connect all computers (LAN and WIFI) to this EPC3925. Especially for the WIFI I'm not fully happy. My IPAD2 sometimes does not want to connect, a problem which never occurred when connecting to WRT610N.
I probably need to change a setting, but where? In the EPC3925 or in WRT610N?
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Mar 23, 2012
had this same problem last year and by a fluke i was connected to the internet so my wireless printer could access web services but one of my computers connected to the router kept disconnecting from the internet so i had to change the settings now i want to try to get the router connected to the internet again. my wireless network has no internet access so i know the router isnt connected to the internet but i am online right now through the router. My ISP is AOL Canada. I also had a message on the computer saying that the DNS server isn't responding. Also my internet has no network access. Also i had the router set for DHCP NOT PPPoE or whatever its called. also what DNS should i put for the setting or do I need to put that on router setup page for the internet. Also is there any way of stopping the other computer from disconnecting from the internet once i get the router connected to the internet? One more thing on the taskbar at the bottom of the screen where the wireless icon is theres a yellow triangle with an exclamation mark in over it how do i get rid of that when i had the router connected to the internet last year the yellow triangle was gone. And right now on the network map its showing an x through the line going from the router to the internet which i know means theres no internet from the router.
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Feb 26, 2013
I was trying to access the modem router as the admin but AT&T seems to have a pain in the butt security system from me making any changes. I wanted to forward some ports to setup my Synology DS212j Network Attached Storage (NAS). I connected my d-link router to the already setup modem router which I am now connected to. I have to run off to school but I was wondering, would I be able to forward the port off my d-link DIR-601 and be able to host my NAS server off that?
I don't have too much in-depth networking experience besides setting forwarding ports, setting static IPs, but I can't do that since I am not the admin for the AT&T router. I figure the password for the AT&T router is just defaulted to admin or blank but I haven't had time to fully test everything out.
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Dec 12, 2012
The wireless is just beyond my computer's ability to detect. I have a D-Link WBR 1310 Router hooked up to a high gain wireless antenna-yes, clear line of sight. I have no direct access to our community modem or ISP.
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Oct 24, 2012
I have a cox modem and a liksys wrt54g router. I cannot access the internet to set up the router. I have followed all the required steps in hooking up the router.
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Jan 10, 2013
Im having some problems connecting to the internet. my router is perfectly connected but i cant have wireless internet connection. when i plug the cable in the wall socket and in my computer, it works perfectly. But when i try to plug it in my router to have wireless, it doesnt work. Ive tried resetting the router or installing it again. but it doesnt work.
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Feb 21, 2012
Current set up all worked fine for years (wireless Netgear router, ISP AOL ) until I changed my phone provider to AOL last week. On the day of the switch I lost my internet and have not had it since.Countless calls to AOL, line checks done and all showing as clear. Technician out today and no internal faults found.The internet light on the router is flashing orange, occassionally turning green but not holding. Router problems have been ruled out. Laptop shows communication with router but there is no internet access. This can not be a coincidence, I am sure something has gone wrong on the day of the switch since that is when the problem started.I am in really close range of the exchange and technician said I have good conectivity and wondered if there was a conflict issue somewhere.
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Nov 5, 2012
I have a pc that is connected to my router through an Ethernet cable. The network sharing center confirms I am connected to my network, and that I am connected to the internet; however, I can not connect to the internet with IE, chrome, or any other internet-based application. The icon in the bottom right also says I have internet access. As well, another ethernet-connected PC in the house works just fine, and my laptop has no trouble connecting through the wireless. I have switched the connection ports on the router between the two PCs and the problem still persists.Trouble shooter results without identifying any problems and trying to "set up a new connection or network" says "you are already connected to the internet". This issue occurred over night and had been working for over a year without issue. I have restarted the router as well as the pc, connected to the router and it shows the pc as "inactive"
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Nov 30, 2012
OS: WIN XP ?For some reason I am not able to access the internet even though I'm connected to the corporate router. When I do an ipconfig /all the Connection-specific DNS Suffix is missing. Not sure if that is part of the issue. I tried ipconfig /release and ipconfig /renew and that did not resolve the issue.Another odd thing is when someone else logs into my computer they are able to access the internet through the corporate wifi.
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Aug 4, 2011
I've reset the tcp/ip protocols but still im connected to the router but cant access internet I have the latest drivers for my network adapter. I am using windows 7 starter edition.
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Jan 21, 2013
Anyways when i connect the ethernet cable from the modem directly to my pc it works fine.
When I try to use my router i get the yellow exclamation mark on the bars and it says no internet access. I thought it may just be my computer but my smart phone will not connect either.
The modem is a motorola sb6121 The router is Linkseys E1200 I have tried unplugging everything as well as reseting the router several times
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Oct 6, 2012
I moved to a new apartment and have to wait a month or even more to get my DSL internet, so I temporarily got myself a USB 3G device to have some access to the internet till I get my DSL line.
The USB acts as 3G modem for a single PC that's connected to it, what I want is to share that internet using my D-Link DIR-655 router so I'd be able to connect my iPhone and PS3 as well.
How to get that setup working as smoothly as possible would be great. DIR-655's default gateway is 192.168.0.1, and the auto DHCP range IIRC is 192.168.0.100 to 192.168.0.199.
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Nov 22, 2012
From last two days, my internet disconnecting frequently. Modem catching correct ip but no internet connection.modem catches correct ip address n other things, it shows connected to home network (i.e hathway) and internet access is allowed but browser display error 'webpage is not available' (same result for login page of ISP). I have tried different browsers but same result. windows network diagnosis center results as "your computer appears to be correctly configured, but the device or resource is not responding " OR "login.hathway.com is online but still not responding after couple of tries"(second error is not correct word to word tht was the over all meaning of it)In ping test, ping to default gateway gives very good result as 5-20ms but 'request time out' for url...So am not understanding whether it is my pc's problem or from ISP.I m using single pc with wired modem. windows 7 no changes made in network n sharing center.
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Dec 8, 2011
I have a Netgear N router that worked fine with our old modem we recently revamped our modem to the Motorola Surfboard Extreme and it won't allow the router to connect to the internet.
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Aug 5, 2011
I'm connected to the internet with a bullet M2 and when I connect directly I have internet access. When I connect my linksys 160n router and plug in my computer I show a connection but can't access the internet. I can ping the bullet and my computer from the router and get a response. I've also borrower a wrt54g router from a friend and have the same problem, The bullet is in bridge mode. My computer is running xp pro.
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Feb 3, 2013
Linksys Wireless router connected but no access to the internet. I do not have a modem in my flat from ISP, only a cable, since the internet is set for every apartment in the building. I have a username and password that I use to connect. There is no problem connecting with the cable. I set up by Belkin wireless router and I'm actually connected to internet wireless but it only works if I also enable the primary ISP connection on my computer so my laptop is connected to internet without a cable. But this weird connection does not allow me to connect my phone to wireless or any other computer. Also the router settings site says not connected to internet and the internet light on Belkin is off.I have a Slovenian ISP -Amis, cable connection and Belkin Wireless modem, Avira Free antivirus.
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Dec 27, 2011
So, I restarted my linksys router (WRT54G model) yesterday because of some issues I was having. Right now, I have full bars for connectivity on all my devices (Acer Aspire laptop running Windows 7 starter) when the Ethernet cord is connected from the modem to the router, but I have no internet access. Only when my laptop is connected directly to the modem, I have access to the internet (but ofcourse no wireless).
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Feb 7, 2012
I have a hp laptop, it's about two years old. I can connect to my wireless network, but i have no internet access. I also have a macbook, and it's accessing my wireless network perfectly fine.
My router does not have a password ( yes, i know, pretty dumb of me)
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