Modem Won't Allow Router Internet Access?
Dec 8, 2011
I have a Netgear N router that worked fine with our old modem we recently revamped our modem to the Motorola Surfboard Extreme and it won't allow the router to connect to the internet.
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Oct 9, 2012
my router and modem is working but no internet acess ive try rebooting my router but still noting change...dont know what to do...h
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Userslito lapid>ipconfig/all
[Code]......
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May 19, 2011
My desktop recently broke so i bought my first laptop. I have AT&T DSL and i bought a new D-Link DSL-2640B modem/router so i could have wireless internet. I installed it and i was able to use it with the ethernet cable, however when i tried to use wifi, it worked for only about 2 minutes before it disconnected.. Now when i try again it says that it is connected (full 5 bars) but it also says there is no internet access and i cannot use the internet.
Also, before, with the old modem i was able to just connect the ethernet cable to the laptop and just start using the internet. Now i have to connect by putting in my username and password provided by my ISP almost like if it was dial up. I don't know why i have to do this now but not before.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model
[Code].....
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May 7, 2012
Some background on a scale of 1-to-10 with 10 being Sheldon Cooper and 1 being a computer less grandparent, I'm about a 6. I'm home from school for the summer and trying to access my parent's DSL by adding my router as a middleman. I tried the basic hookup (wall->modem-->router-->computer) using a Motorola MSTATEA modem and a Cisco E1000 linksys router
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Dec 25, 2011
I am trying to get wireless internet set up again and have run into a big issue. Previous wireless router was also a WRT54G and she had problems. I gave her my old one that I was no longer using, but it was still working with no problems.
The problem that I am having is that we are unable to get internet through the wireless router. We are able to get the desktop connected to the internet when we plug it directly into the DSL modem, but when we plug the wireless modem into the DSL modem and the desktop into the wireless modem, then we don't get any internet connection at all.
I had her do a factory reset on modem so that we were starting fresh. I have also tried unplugging both modems and then pluggin in the DSL and then Wireless modem, with no change. We have the ability to get into wireless settings page, but I'm not sure what in there to change that would make any difference on this one.
I know that this problem isn't actually a wireless problem, but it has to be related to the modem. We haven't even been able to get to the wireless part of the set up and we are already running into problems.
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Aug 26, 2012
The detected problem is the connection between my access point, router, or cable modem and the Internet is broken.The network gateway is accessible, but Windows couldn't receive network traffic from the Internet.All other devices (iPad, Xbox, android phone) have no problem connecting to the Internet.Desktop is the only one experiencing the connection issue.
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Nov 27, 2011
My neighbor is using my Belkin Router the basic one and has comcast. We both use his internet and have had no problems until the past 3 days. He just got the home phone service from comcast and the phone line is setup through the modem. Ever since comcast came to his apartment and set this up the home phone service to his modem the router is connected but there is no internet access. What is going on and how can I fix this. He has an HP with windows Vista and I have a Toshiba Satellite L675 that has Windows 7 Home premium edition on it.
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Jan 31, 2012
My laptop died last week and have been using my husbands, which I hate! We had some issues with computer freezing on some webpages or after being on webpages for awhile (like facebook). Yesterday it froze and I could not get it back on. When he got home he did scan disk (which I also did) and got it working after going into safe mode and doing system restore. He said an update had gotten through and messed things up. Anyhow, after he was on it a few hours last night, we lost connection. I figured the crazy weather was the culprit but it has been off all day. Our router is working and connecting but the adapter is not. Also our home phone says there is no line. We have unplugged everything several times, checked to make sure everything is in the right spots, I have even reset the router and rebooted the adapter. I uninstalled and restalled the adapter also. It is now telling me that "the connection between your access point, router, or cable modem and the Internet is broken". The only lights I have on the adapter are power, battery, DS and now the US light is blinking. The online and link lights are not on.
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May 8, 2011
I own a Broadcom BCM5354-based wireless router (Tomato 1.27 flashed) and an Aztech DSL605E modem. When both are powered up, the wireless router sometimes doesn't get internet access because the modem automatically logs itself in. I have to plug the modem cable to my laptop, manually disconnect the modem, and plug the modem cable back to the router to fix it.
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Mar 23, 2011
Every day for the past week my Internet access goes down. I have a netgear router connected to Comcast modem. I have to reset the modem then the router constantly and it gets irritating. I called comcast and they say reset them. But why should I have to constantly reset.... Sometimes I just ignore it and it comes back up later... what is going on??
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May 23, 2012
I've been hobbling along for years now with a free dial-up ISP and a 56K modem.I'm a low-income disabled senior and all my electronics is hand-me-down so I'm still using Pentium 4 computers with Windows XP.My local phone company recently announced a reduced rate internet access plan for low-income customers so I decided to finally take the plunge. My dial-up connection just couldn't handle all the garbage they try to push down through your internet connection these days.
Well, yesterday my new ZyXEL PK5000z modem was delivered, so I followed the instructions and hooked it up to one of my computers. All the lights on the front of the modem turned green, but I was unable to connect to the internet from the computer I had the modem connected to.I tried disabling my software firewall and my LAN, to no avail.I called CenturyLink tech support and they told me that from their end they could see that my modem was working just fine, so the problem was in my computer and so I'm on my own trying to make it work.
The computer I've connected the DSL modem to is a Dell Inspiron 1150 running Windows XP Home.I have that computer connected to two other computers via a network switch and have a dial-up modem installed on it.
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Oct 11, 2011
When I looked up the internet connection status, for the packets that I received 236, I only receive 30-40. When I click repair, it said the IP address already renewed. However, the internet still not working. When I use my laptop to browse the internet, it said the same thing, internet connected but cannot browse at all.
I tried so many things, such as clearing the DNS cache, releasing and renewing IP address, I did set the properties of the wireless connection to obtain DNS and IP automatically, I tried pinging, I turned off all my firewalls, I tried system restore, but still not working.
I run cmd /all, it got the following information:
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
When I did ping test, it said destination net unreachable, and later on I run ping test again, it said unreleased.
Later on, I did restart everything again, the packets that I received only 26, and didn't receive anything at all.
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Feb 20, 2012
I've been given a used Dell Latitude laptop and need to access the web to register Microsoft Office, which is currently unlicensed on my machine. I took the cable connector from the back of my PC and put it into the port of the Dell, hoping that that would be sufficient. However, it doesn't connect. The gubbins that is displayed for the local area connection status says something about 80 packets sent and only 8 received.
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Apr 4, 2012
connect my PC/tablet with wifi router, I have bought wifi router which works with USB modem, when i connect my USB Modem i can see all the lights up (singnal- wifi, 2g/3g) and also showing in my laptop that is connect to wifi but unable to open the internet.
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Dec 12, 2012
I have reset the modem but after resetting it I can't go for internet anymore with computer or wifi . And after that I notice that my wifi is not under any security which is free for all.can I know how to fix this problem ?the main problem is mostly that can't go internet after reset it
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May 24, 2012
I am able to connect to internet using micromax modem having aircel sim.But "no network access" message is shown and so i am not able to accesss any website.
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Feb 23, 2013
I have 2 mbps line with D-link modem shared by 2 persons through wire. Sometime I feel that my client is using more band width than me so I want to know is there is any way I can control the speed of my client.
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May 5, 2013
Appended below are the following log files:
0. ipconfig /all 1. TechGuy SysInfo Log 2. HijackThis Log 3. attach log from dds.scr (note: this program did not create a file named dds.txt.) 4. ark log from GMER 5. FSS log from Farbar *************************************************************************** ********** 0. ipconfig /all Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsRick>ipconfig /all Windows IP
[code]....
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Nov 7, 2012
Today I purchased a Motorola SURFboard extreme Cable Modem DOCSIS 3.0 in order to replace my old modem which is out of date and has been very slow as of late. I connected the coaxial cable, Ethernet cable(to Linksys wireless router), and power expecting it to simply work. All four lights came on green (power, downstream, upstream, connectivity). The downstream light turned blue which indicates a bonded connection.The device light was blinking on the modem. I connected to my wireless router, but no internet access. I then tried connecting my laptop to the modem directly via Ethernet cable, still no access. I think that rules out the router being the problem. I also ruled out my laptop being the problem as the same thing is occurring with my other laptop and desktop. I called my ISP (Cox Cable) and had them re-establish connection with my modem, this did nothing. I thought for sure this meant I had purchased a faulty modem; I hooked up my old modem and the results were the same, the modem connected fully with no problem (all four lights were green) but I have no internet access.
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Sep 18, 2012
Can I access my Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem while remaining behind my pfSense router?
My LAN Subnet is 10.0.0.1-254.
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Feb 16, 2013
A Thomson TG585 v7 (Modem + WiFi Router) receiving a DSL connection and Providing internet access on two interfaces connection :
1- WiFi : to connect portable devices at my home.
2- 4 Ethernet ports : to connect my desktops.
One of these ports on my Thomson is connected to a D-link unmanaged switch to provide extended wired connections. From this unmanaged 4 ports switch one port is connected to my neighbors in another building through UTP, and connected to a D-link DIR 605-L WiFi router, the IP address of the DIR 605-L is 192.168.1.77 and the IP address of my local Thomson is 192.168.1.254 which means they are in the same network. I need to access the DIR 605-L WiFi router from my my home where I am connected directly to Thomson router through UTP cable, I am not able to do that !! , while also I can't even ping the DIR 605-L IP 192.168.1.77.
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May 15, 2012
I bought the DIR 655 to put into our network as the Netopia wireless fails to connect even though we have maximum signal strength. Att advised that buying a third party router would solve this problem.I did manage to almost configure the DIR 655. I would have to connect it to the system to test it[CODE]
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Feb 26, 2013
I was trying to access the modem router as the admin but AT&T seems to have a pain in the butt security system from me making any changes. I wanted to forward some ports to setup my Synology DS212j Network Attached Storage (NAS). I connected my d-link router to the already setup modem router which I am now connected to. I have to run off to school but I was wondering, would I be able to forward the port off my d-link DIR-601 and be able to host my NAS server off that?
I don't have too much in-depth networking experience besides setting forwarding ports, setting static IPs, but I can't do that since I am not the admin for the AT&T router. I figure the password for the AT&T router is just defaulted to admin or blank but I haven't had time to fully test everything out.
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Jul 28, 2012
My Belkin "ADSL 2+ Model with Wireless G" router suddenly stopped allowing wireless access this afternoon - right in the middle of use - although the wired connections to that router still work fine. No settings seem to have been changed on the router, and I'm the only one with access. Two phones and a laptop that normally work fine just won't get an connection. The laptop - running windows 7 - says the configuration saved did not match what the router was asking for. I tried another computer that doesn't normally connect by wireless and was prompted for a WEP key - which is odd because the router is configured for WPA/WPA2 AES access with a 9 character pre-shared key. After trying a key unsucessfully I haven't been able to get that prompt up again.Meanwhile I've gone into the router settings and it's definitely set to ask for WPA/WPA2. There are some WEP keys specified if I use the drop-down menu to select WEP, but I can't get any device to prompt me to enter one now.
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Dec 12, 2012
The wireless is just beyond my computer's ability to detect. I have a D-Link WBR 1310 Router hooked up to a high gain wireless antenna-yes, clear line of sight. I have no direct access to our community modem or ISP.
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Aug 17, 2011
I have a linksys e1000 modem router as the wireless internet connection in my home, now I bought a new one linksys e1000 to use it as an access point to cover the uncovered area, How can I do that?
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Feb 26, 2012
I've got a Livebox router/modem that provides an ethernet connection for our desktop and wifi connections for our smartphones (all-in-one kind of thing) in a SOHO environment. what i'd like to do is access one from the other, that is move files between a smartphone and the desktop without additional wiring or hardware.
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Jun 4, 2012
I've never setup a router before, but when I tried to setup this one it required me to put in the isp ip, subnet, gateway, and dns. I assumed that this was not my ip but the ip of zoomtown which when i looked at the old routers info i figured this was the ip under the configurations summary that said wan ip, perhpaps i was wrong, i'm not sure but this ip info is static it does not change , but I believe the individual computers ip addresses use dhcp and are not static.
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Mar 5, 2013
I'm having some difficulty getting into the settings web page on my e4200 router while the modem is running. I can access it soon as the modem is turned off. Additionally I downloaded the Android cisco express connect app for my tablet which does allow me to access the router while the modem is switched on.
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Nov 28, 2012
192.168.100.1 is how I access my modem using the 4100, but since buying EA6500 I can no longer find the config screen. connect to there modem from the EA6500?
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Nov 4, 2011
I have the next config: PC -> Asus RT-N16 router (192.168.1.1) -> LinkSys WAG54G2 in bridge mode (192.168.0.1),How can I access to modem's config page from my PC ?
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Sep 12, 2011
For several years I was connected to the internet via a USB modem (with TalkTalk being my ISP), however, after purchasing a laptop with Wi-Fi for my partner's daughter, decided it was time to get a router so we could all use the internet.I purchased a Netgear N150 Wireless ADSL2+ Modem Router, model DGN1000, connected (via ethernet as the desktop has no wireless receiver) and installed it as per instructions supplied.However since that point I have been unable to connect to the internet on my desktop through the router. Wireless devices (several laptops, iPhones and games consoles) have no issues whatsoever in connecting and using the internet.
At first the desktop kept saying that I had "limited or no connectivity" which I eventually sorted out, there was some kind of issue with my IP address, but I can't remember what now. Now I when I try to load any website, Internet explorer tells me it couldn't load the page due to .... Google Chrome is more specific and tells me that the DNS lookup failed. I have tried updating the ethernet controller driver, using the 'flushdns' command, and after discovering many other people on TalkTalk tech forums having similar DNS issues, tried using DNS addresses that were suggested by both their support staff and members of the public (i.e. Google's DNS 8.8.8.8), and still nothing. If I reconnect my USB modem I can connect to the internet no problem, but I'd prefer to only have one modem on the go.I am running a HP Pavilion with Win XP (SP2), and all the laptops that have connected wirelessly (including the one I'm using now) are running Vista.
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Feb 28, 2011
The inet was working through the router (we get it off our neighbours), now our neighbour is our grandad and he doesnt use the internet (his daughters do but they left home). So we decided to take the router around to our house because the signal would always be very weak in our house (but it worked.) So we connected an ethernet cable, that goes through the roof of both houses attics and into my room, and plugged the router in there. back in the other house, the wire is going into the modem.
So we have the modem in one house, with a big wire going to my house into the router. We turn it on and it works, for like 3 seconds then suddenly, we get the message "No internet access" and "limited internet access" on our XP and windows 7 laptops. On the windows 7 it shows a small yellow triangle symbol with an exclamation mark on the bars too.So I tried turning off firewall, and resetting router and all that, plugging it into modem (which I'm doing now) and have narrowed it down to something to do with the routers settings, because it works fine through the modem. and its nothing to do with the router being in the other house because we even brough the router back and its doing the same thing.I dont understand why something would go wrong just by unplugging the router because nothing was changed. Anyway I tried johnwills steps and here are my results from both my XP and windows 7,
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:Documents and Settingsme>IPCONFIG/ALL[code]......
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