Internet Works Through Modem Not Router?
Feb 28, 2011
The inet was working through the router (we get it off our neighbours), now our neighbour is our grandad and he doesnt use the internet (his daughters do but they left home). So we decided to take the router around to our house because the signal would always be very weak in our house (but it worked.) So we connected an ethernet cable, that goes through the roof of both houses attics and into my room, and plugged the router in there. back in the other house, the wire is going into the modem.
So we have the modem in one house, with a big wire going to my house into the router. We turn it on and it works, for like 3 seconds then suddenly, we get the message "No internet access" and "limited internet access" on our XP and windows 7 laptops. On the windows 7 it shows a small yellow triangle symbol with an exclamation mark on the bars too.So I tried turning off firewall, and resetting router and all that, plugging it into modem (which I'm doing now) and have narrowed it down to something to do with the routers settings, because it works fine through the modem. and its nothing to do with the router being in the other house because we even brough the router back and its doing the same thing.I dont understand why something would go wrong just by unplugging the router because nothing was changed. Anyway I tried johnwills steps and here are my results from both my XP and windows 7,
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:Documents and Settingsme>IPCONFIG/ALL[code]......
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May 13, 2011
i have the qwest q100 modem and my freind happened to havea qwest q1000 modem and when i just connected the q1000 the internet doesnt work. what do i do?
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May 8, 2011
My problem is that my desk top computer only gets the internet when my modem is plugged into my router and the router plugged into the computer.If i unplug the router and just go modem to computer it tells me its not plugged in.
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Mar 15, 2011
Hardware: Modem-Motorola SBV5222 Router-Linksys E2000(Cisco brand name? I didn't buy the router) I use a PC with windows xp with sp 2 and 3 installed.Problem: I can use the internet just fine when I am connected to the router, my pc is connected directly to the router via cat 5 but when I directly connect to the modem I get limited to no connectivity. I'm not using a proxy server and before the router was set up(I live with roommates who set up the wireless network.) I could connect to the modem just fine. I can't repair the connection since it seems to be unable to renew the ip address. I've also tried to manually configure my ip address though I'm sure it wasn't the issue.I've racked my brain to think of a simple solution and it doesn't seem one is apparent and I'm almost sure it's something to do with xp and I'm not so great with software.
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Jun 10, 2012
So I have a Westell 7500 Modem/Router with Century Link DSL. I've been running a couple of laptops and my wifi enabled TV on the wireless. A few days ago I got a new desktop PC (Windows 7) and plugged the ethernet cable into it. Everything was great but the wireless was a bit slow for the TV so I plugged that in with an ethernet cable too. No problems for a few days. Today, we had a power blip and everything reset and I noticed that the internet light on the modem was solid red and I couldn't access the internet on any machine (ethernet or wifi). I called the ISP who said there was an outage in the area. A few hours later, solid green light on the modem BUT the TV (ethernet connected), my iphone, and my laptops could NOT connect, despite the network showing up with a full signal. Oddly, my new PC, connected via ethernet was fine so I played some Diablo (side note). Here's the deal: the new PC connects just fine but nothing else will. If I unplug the ethernet cable to the PC or disable the LAN connection, the red internet light appears on the modem. It seems as though the PC has hijacked the modem in some way. Even the TV won't connect with the ethernet cable. The only way the internet works now is if the modem is connected to the new PC. I've done all the resents - unplugged the modem and let it sit for 10-15 minutes, accessed the router settings, etc etc. Why would this start happening now after everything was working well for several days and how do I fix it? I need the wifi connection! Update: Plugged my Macbook Pro into the ethernet cable (took it out of new PC) and it works.
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Jan 16, 2012
this router of my girlfriends only works when iplug the dsl modem into the output ports what could possibly cause this. would a firmware upgrade straighten it out...
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Feb 23, 2012
I moved to a new house last week, and i have comcast internet which works on cable lines.i have them for years. anyways, i got my own motorola sb5101 modem, which i use for a while now.the problem is that in the new house the modem only works when it is connected to a computer with windows xp, it DOES NOT work on windows vista or 7,also, when i connect my router into it, it does not work either.when i connect it to windows 7 64-bit, it says "unidentified network" and "no internet access" but it works perfectly fine on windows xp 32 bit. (i have 2 xp's and 3 windows 7's)
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Aug 3, 2011
I'm inclined to think this is a bad router but just wanted to run it by everyone. All of a sudden I can't get into the router interface or ping it, but the internet still works. If I power cycle the router, then I can get back into it.
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Feb 26, 2013
we hadn't have the WEP key on our Linksys wireless router, so we decided, about a month ago, that it was a good idea to lock our wireless connection. So we did. For a couple of weeks, everything worked just fine.But then we bought a new printer, which happened to be a wireless network printer, and in the process of installing it, we mistook the reset button (I think) on the router for some other button and ended up resetting the router. When we did that, we undid WEP key, thereby unlocking the router. Then, we locked the router again, at which point one of our computers--which happens to be mine--ended up not working. All other computers and phones and iPads work just fine, but this one laptop of mine just doesn't work (with respect to wireless internet connections, of course).
- pressing the reset button on the router again. It kind of works. The internet works for about five or ten minutes (which is unbearably annoying because I have to reconnect it every five minutes), but my computer somehow disconnects itself from the internet connection. Also, although the internet technically "works," the wireless network icon thing on the bottom right of the screen has an "X" on it, which I thought meant the internet is not working, but it apparently doesn't, because my internet is working now. And, if I click the icon, it says that I'm not connected, but, again, the internet works. (for about 5~10 minutes, if I unlock the router)
- changing the internet protocol information (I don't think it does anything, but.)
- changing the wireless internet connection property to WPA, WPA-PSK... everything.
*All computers in the house have wireless internet connections but mine.
*When I reset the router, the internet works, although the computer says it isn't connected, and it disconnects itself every 5 or 10 minutes.
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Feb 28, 2012
I have my internet coming from my DSL modem (of course) and running into my wireless router. Once it is in the router I can't get a connection, period. Not even through any of my router's ethernet ports. This wasn't the case until about 3 o'clock yesterday. If I unplug the cable from my wireless router and plug it directly into my computer it runs fine. If I run it through my Micro-Cell tower and into my computer it runs fine. But if I plug it into a router it won't work through Wi-Fi or Ethernet. I have tested the connections of all the ethernet cables I am using. Figuring it had to be a problem with my router (since it was working earlier and the connection only disappears when plugged into it) so I bought another, same problem. What else could it be? PS: I'm using both a MacBook Bro, a PC, a PS3, and a Nintendo 3DS and none get a signal from the wifi. I always keep the PC hardwired through the ethernet ports on the router and use the wireless for everything else
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Oct 28, 2011
I've been using the Linksys router e1000 N type for a week now and it hasn't beeen such a great experience. The thing is when i connect the modem to my laptop via ethernet cable internet works but not when i connect the cable to the router even though this worked before. actually a few hours before. so i dont know whats happened to my router since clearly the problem is in there. the modem has lights for PC Cable DATA and POWER. The lights to all of them blink when i have connected the modem directly to laptop but the PC light is non existent when i connect it to router. hence i get no internet access. the routers power is on so i dont know what the prob is ive rebooted it a few times but to no avail.
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Dec 20, 2011
I've just got my first ever router from talktalk, DSL 2780 which works fine but I still can't connect to the internet. I called the helpline and they checked my broadband connection is working fine and all the cables are correctly connected. Then she got me to open Internet Explorer and type in 192.168.1.1 but it brought up a page saying that it couldn't be displayed and there was no internet connection, so she told me to make sure the Work Offline option wasn't ticked and did something else in Tools Internet Options and then typed those numbers again but it still didn't work.
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Apr 28, 2013
Region : Others
Model : TD-W8968
Hardware Version : V1
Firmware Version :
I have a problem in the model TD-W8968 of modem.Wireless abruptly stopped Even works must turn off the modem Malk happens sometimes 3 to 5 times
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Apr 12, 2012
We have FIOS at our home. All the wall connections for ethernet are wired to the control panel in our house which are then connected to a wired router. We have another wireless router in the upstairs which gets internet through the wall port and it works fine.We had another downstairs wireless router in the living room that was working fine as well, but I reset it for certain reasons and it no longer works properly. All the proper lights light up: internet, port, power but the computer can only connect to the network and not the internet for some reason.
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Apr 9, 2013
Model wrt54gsWindows xpI got the wireless network setup and password protected and my computer and phone can sign o the wireless network, but when I try to go to a website it doesn't work. If I connect te computer directly to the modem then it works.
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Feb 10, 2011
My pc will not pick up the internet, my iPad does through my wifi. I called my provider and they said my connection is fine, they mentioned not using a USB cable but when I take it out my wifi won't work on my iPad. My pc keeps saying not connected to the internet. I have a modem and a router, do I only need 1 maybe?
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Jul 23, 2012
My computer is connected via ethernet cable. the internet works fine. But it says that I am Not Connected and that there are no connections available.I'm not sure what specs you guys would need to look at tobut just post telling me what
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Feb 5, 2011
I have a HP G60-530US and i use Mozilla Firefox. My computer had froze up and i had to restart it. My wifi is working but it keeps sending me firefox cant find the server at... message. It said that the firewall or proxy could be doing it but i cant find a problem with it. My computer had just updated so i dont know if that could be the issue. My other computer is working just fine so i know its not the router. My computer has done with before but i cant remember how i fix it and if im not mistaken my computer had updated when it happen the last time, but im not 100% sure.
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Sep 8, 2011
I was using firefox this morning and my desktop suddenly just stopped connecting to the internet. I unplugged the ethernet cord and tried it on my laptop and it connects to the internet fine using the same ethernet cord. I have on-campus internet, so there is no router or anything for me to try resetting. I tried the windows 7 troubleshooter and it said to reset the router, but there is no router to resetOn the non-connecting computer, I can ping the IP address and the default gateway address, but not the DNS servers or something like yahoo
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Jan 17, 2011
I have uninstalled my norton,turned off my firewall....still only able to access internet in safe mode!
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Aug 11, 2012
I have a computer connected by ethernet to a netgear router. >Today it has decided it doesn't want to connect to the internet.When I try to connect it justs tells me it can't find the server.
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Nov 15, 2011
I'm visiting my friend at her apartment and her internet only works through an ethernet cable. I unplugged the cable from her computer and plugged it into mine and it worked perfectly but when we switched it back to her computer her internet takes forever to identify and ends with local only connection how do we fix her computer?
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Dec 20, 2011
I've just got my first ever router from talktalk, DSL 2780 which works fine but I still can't connect to the internet. I called the helpline and they checked my broadband connection is working fine and all the cables are correctly connected.Then she got me to open Internet Explorer and type in 192.168.1.1 but it brought up a page saying that it couldn't be displayed and there was no internet connection, so she told me to make sure the Work Offline option wasn't ticked and did something else in Tools Internet Options and then typed those numbers again but it still didn't work.
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Sep 12, 2011
For several years I was connected to the internet via a USB modem (with TalkTalk being my ISP), however, after purchasing a laptop with Wi-Fi for my partner's daughter, decided it was time to get a router so we could all use the internet.I purchased a Netgear N150 Wireless ADSL2+ Modem Router, model DGN1000, connected (via ethernet as the desktop has no wireless receiver) and installed it as per instructions supplied.However since that point I have been unable to connect to the internet on my desktop through the router. Wireless devices (several laptops, iPhones and games consoles) have no issues whatsoever in connecting and using the internet.
At first the desktop kept saying that I had "limited or no connectivity" which I eventually sorted out, there was some kind of issue with my IP address, but I can't remember what now. Now I when I try to load any website, Internet explorer tells me it couldn't load the page due to .... Google Chrome is more specific and tells me that the DNS lookup failed. I have tried updating the ethernet controller driver, using the 'flushdns' command, and after discovering many other people on TalkTalk tech forums having similar DNS issues, tried using DNS addresses that were suggested by both their support staff and members of the public (i.e. Google's DNS 8.8.8.8), and still nothing. If I reconnect my USB modem I can connect to the internet no problem, but I'd prefer to only have one modem on the go.I am running a HP Pavilion with Win XP (SP2), and all the laptops that have connected wirelessly (including the one I'm using now) are running Vista.
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Apr 22, 2011
I have asked this question to an internet service provider and 2 different techs at two differnt computer stores and no one has an answer for me. What is happening is just a few computers you plug them into dsl just through the modem the phone company uses and you cannont get on the internet, you get no internet connection, But you plug the same computer into a router that is connected even to the same modem to get the dsl and it will work right away. Now I understand that the router acts as a dhcp server and the computer is getting its ip address from it, but why won't it pick up one from the modem without the router? When this happens and it is not very often you can use the same modem with the same cabling and plug in another computer and it will get online right away so it is not the modem that is bad and not the cabling.
We had this problem about a year ago with like 5 computers. would not get on dsl, online through the telephone companies modem how ever you would use the same modem and plug it into a router and you could get online right away. At that time the telephone company had a real old DHCP server and the date and time and everything was wrong on it I suppose the battery was bad but they did away with it and use a differnt one going through Netins internet service provider. At that time before they did away with the dhcp server I had called netins and told them the problem they didn't no what was wrong and like I said I spoke with two other techs from two other computer stores and they had never heard of the problem, well now he is having the same problem with two laptops, I was just there today and saw they couldn't get online but you could plug another laptop into the same modem and it would get online with no problem, I took the laptop home and hooked it through my router and it got online right away. So I told him I tnought it was something with there dhcp server that the laptop wasn't getting an ip address from it but then why would another laptop getting plugged into the same modem in a few min get right online.
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May 20, 2012
Last night Comcast reset our modem (from afar) so we could get a free movie to work. After that, we got the movie but my wireless internet now does not work. I can connect when attached to the cable modem but when I plug into the router I don't have access to internet.The router is plugged in and all lights are working (it acts normally otherwise). Also, our landline phone (which is in the bundle of the cable connection) does not work either.Comcast is willing to look at the phone but refuses to get involved in the wireless thing.What the heck is wrong?
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Feb 15, 2013
I can connect to the Internet when my laptop's connected directly to the modem but not through my wireless router. My laptop can connect to the router, but then I have no Internet access. (I've tried resetting my router and modem.[CODE]
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Dec 8, 2011
I have a Netgear N router that worked fine with our old modem we recently revamped our modem to the Motorola Surfboard Extreme and it won't allow the router to connect to the internet.
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Apr 15, 2011
My internet will drop permently if i connect my router ot my modem. I have purchased a wireless router and intended to use it with my Iphone and when firends come over with laptops they could use it as well. Because i live on 3 and a half acres i don't need to protect it well it doesn't bother me. For a couple of days it was working fine until i was playing a game and my internet just dropped and i investigated the issue and found when i unplug the router which is connect to my modems first slot (Ethernet cable) the internet will come back on but when i put the cord back in my net drops. ive tried changing the slots and trying different cables.
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Dec 12, 2011
My main Internet connection is a frontier modem /router It is on the main level of the house. In the basement I am trying to set up the cisco E3000 through an Ethernet cable.
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Dec 10, 2012
I have tried everything to find out what is blocking my internet connection from working in regular mode for more than 30 seconds. My internet connection works just fine when i boot in Safe mode with networking and thats it.what is blocking my internet connection on my computer! here's my hijack logfile if you need to look at it Running processes:
C:WINXPSystem32smss.exe
C:WINXPsystem32winlogon.exe
C:WINXPsystem32services.exe
C:WINXPsystem32lsass.exe
C:WINXPsystem32svchost.exe
[code].....
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Sep 18, 2011
my internet only works in safe mode with networking but outside of safe mode i dosent work and i cant use the internet as i have seen in other cases they asked for a hijackthis scan so i done one and ask if you wish
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Sep 2, 2012
three days ago my internet worked just fine. now when i came home again, it will only work in safemode with networking.im using ''windows 7'' on a ''Dell Inspiron 660-6823'' and the internet is going wireless
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