Internet Won't Work Through A Modem But With A Router
Apr 22, 2011
I have asked this question to an internet service provider and 2 different techs at two differnt computer stores and no one has an answer for me. What is happening is just a few computers you plug them into dsl just through the modem the phone company uses and you cannont get on the internet, you get no internet connection, But you plug the same computer into a router that is connected even to the same modem to get the dsl and it will work right away. Now I understand that the router acts as a dhcp server and the computer is getting its ip address from it, but why won't it pick up one from the modem without the router? When this happens and it is not very often you can use the same modem with the same cabling and plug in another computer and it will get online right away so it is not the modem that is bad and not the cabling.
We had this problem about a year ago with like 5 computers. would not get on dsl, online through the telephone companies modem how ever you would use the same modem and plug it into a router and you could get online right away. At that time the telephone company had a real old DHCP server and the date and time and everything was wrong on it I suppose the battery was bad but they did away with it and use a differnt one going through Netins internet service provider. At that time before they did away with the dhcp server I had called netins and told them the problem they didn't no what was wrong and like I said I spoke with two other techs from two other computer stores and they had never heard of the problem, well now he is having the same problem with two laptops, I was just there today and saw they couldn't get online but you could plug another laptop into the same modem and it would get online with no problem, I took the laptop home and hooked it through my router and it got online right away. So I told him I tnought it was something with there dhcp server that the laptop wasn't getting an ip address from it but then why would another laptop getting plugged into the same modem in a few min get right online.
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Jan 6, 2013
I'm switching to cable internet service instead of DSL. My Netgear router will not work with my cable modem; but it works like a charm with my DSL modem. Is it a problem with the router setup? Good thing I still have the DSL service.
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Feb 2, 2011
I have DSL setup in my house and I want to know if using a cable modem will work and increase my speed. And will it work with a linksys router
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Oct 19, 2011
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Jan 23, 2013
i tried to plug my PC with an ether net cable directly to the modem (I turned off the router and only the 1 PC is plugged into the modem) and it does not work.
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Feb 6, 2013
Is this a wired or wireless connection issue?How to run and post an ipconfig /all output of the computer(s) in question for review.
Who is your Internet Service Provider (ISP)? India - BSNL
What type of Broadband connection are you using? ADSL
What is the exact Make and Model of your Modem, Router or Modem/Router Combo - Linksys, D-Link, Netgear, TP-LINK, etc. TeraCom Type 1
What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer - McAfee, Norton, Eset, Webroot, Zone Alarm, etc.Microsoft essentials.
Modem model Type 1 (TeraCom)
I also have CompUSA Wirelesss Broadband Router, which I am trying to use and make a wireless set up to connect the following devices
1. A Laptop with Windows Vista Home Premium SP2
2. A Laptop with Windows XP SP2
3. An Android 2.3 Mobile phone
I can directly connect the wire from modem to laptop and browse internet - it works. But that is not a wireless network. It proves that BSNL modem alone works.make this network Wireless by using the CompUSA wireless router.
1. The connection set up is as follows:
BSNL TeraCom Modem (LAN 1) ----- wired connection ----- COMPUSA Router (WAN)...... Wireless ....... laptop
2. I can connect to the wireless router by typing 192.168.2.1 in internet browser.Here are the details of wireless router settings
WAN>PPPoE
Use PPPoE Authentication
User Name : ************* (intentionally masking in this forum)
Password : ************* (intentionally masking in this forum)[code].....
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Nov 24, 2011
does my router have to be hardwired into my modem in order for my router/ computer setup which is located one room over from the cable modem
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Nov 29, 2012
So about a month ago I made the switch from AT&T to Charter and had a ton of problems those first 2 days getting it running, then after that it was running just fine until today.Last night it randomly stopped working, but I didn't want to fix it at the time(to tired).
It seems like when the modem does a restart it won't work with my router unless I disconnect all the ethernet cords going out of the router except the one going to the modem. And once I verify a connection(router has a light) I can connect the other ethernet cords and everything will function just right.So I fixed it this morning and about 30 minutes later it stopped working again. I don't know what's causing it to stop working, it seems like the modem is resetting and then I have to do what I described above. And then after that it shortened to about 5 minutes later.
My router is the LevelOne WBR-6002.
The modem is a Cisco DPC3008.Here's the Cisco page:
Quote:
Model: Cisco DPC3008
Vendor: Cisco
Hardware Revision: 1.0
MAC Address: 7c:b2:1b:95:32:fe
Bootloader Revision: 2.3.1_R3[code]....
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Nov 7, 2012
I just received a new modem from my ISP acanac, the modem model is NetVito5300.When I connect the modem directly to my computer, I can access the internet, but if I connect through my wireless router, there's no wireless internet access. Wireless router model is CISCO Linksys E2000.I tried to download Cisco Connect Setup Software for PC and followed the step until one point it asked for my wireless username and password and I put them in correctly but it said my router was not successfully set up and failed. I should press the reset button and set the router to factory default mode, but I'm afraid I won't be able to set it up properly after doing so.What should I do to connect my new modem and wireless router properly so I have wireless internet access?
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Mar 11, 2013
I tried restarting the router and the computer, but to no avail. I've also tried with another ethernet cable and tried several ports, but that did not work, either. What is interesting is that other computers in the household connect to the router via wire without problems. I suppose that means something's wrong with my computer, however, I do not know what. I have a netgear router which says "N300 Wireless ADSL2+ Modem Router DGN2200v3" on the back. My computer has Windows 7 Home Premium installed. I'm using a DSL connection, and Avast! antivirus.
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Jun 11, 2011
how do i get a cricket modem to work on windows 7?
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May 25, 2011
I cannot get my computer to recognize my Netgear WNR1000. I have called Netgear to explain the issue and was on the phone with them for 45 minutes.They did get the laptop to work but my desktop still does not. They told me it was a browser error. If I disconnect the ethernet cable from the router to my computer everything works perfect.I tried to reinstall the CD that came with the router and as I try to get through step 2 it says no router detected.I think this is my hold up but I have no way to know how to fix this. I tried to go on the Netgear website and they tell me that I have to be able to connect to the internet to download through the router. Well I can't do that because obviously that is the hangup. If I click on my Network Connections. It shows my computer connected to a Network with limited capability and then a big red X going to the internet.
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Oct 29, 2012
I just got an used Pc from auction today.I installed it with Xp Pro. I am trying to connect it to my wire modem but it doesn't work.
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Jun 9, 2011
When I hook up the Westell modem to my Linksys router WRT54G it wont work?
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Jun 26, 2012
A day or so after that, it quit alltogether, with Windows saying it is a DNS server issue. I have reason to believe the IT guy for the apartment has NO idea what he's talking about, as he has told the landlord that it is probably too many wireless routers causing interference. This is not the case.Supposedly there are only about 4 apartments (out of 16) that are affected by this same problem, and I am the only person actively trying to fix this, as it is affecting my school work. I have limited access to the hardware of the building, but can get just about whatever I need for testing purposes through the landlord if I try hard enough.
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Mar 7, 2012
We have a Cisco 3825 router which does not work well with a DSL modem(ISP provided). I have configured the Gi0/0 port of the router to plug into this DSL modem but it does not ping to the ISP gateway. If we do a shut/no shut on the interface then it work fine for about 30 secs. Sometimes even for 1 hr. Then the packets drop and we cannot pass any traffic through this interface.Now, if the ISP connection is terminated on a computer it works fine. It works fine without dropping any packet. I have tried various options like using a straight/cross cable. I have tried to configure the interface negotiation for 100/full, 100/half, auto/auto and almost all the options. I have also tried to interconnect the devices using a L2 device like a HUB. Nothing works.
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Aug 4, 2012
My router is connected from modem to router to pc.It is a Linksys WRT160N.When it is plugged in that way, my pc doesn't have internet access but when i plug it from modem to pc it works.
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Feb 26, 2011
I have a Netgear WRG614 and a Westell 610015 Modem. I need Port Forwarding. I have tried setting up a static IP then Port Forwarding but it doesn't work. I have tried port forwarding from the modem but it doesn't work. I wanna forward ports "80, 9958, and 5816". The reason is because I am gonna host a game server on my computer.
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Feb 27, 2012
My laptop DELL 1012 is attached to the operator AT & T, which in Russia is not working. I'd like to get a PIN code to unlock the modem with the ability to work with other operators. How I can do it? [code]
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Dec 5, 2011
I replaced a Netgear router with a similar Netgear router, but the LAN is no longer working.The old Netgear router would drop internet, but LAN would work. Replaced it, the new Netgear router works fine with the internet (cable modem), but the LAN with two computers will not work. The desktop with Windows XP, and a laptop with Windows 7. After runing network setups on both computers several times, I have been unable to reestablish the LAN, however internet access via the router is working. Reinstalled the old router and the LAN works fine, allowing file and printer sharing. Old router is a Netgear WGR614v2, new router is a Netgear WNR2000how to reconfigure the router/computers to get the LAN working again with new router.
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Feb 27, 2013
I got new internet last Thursday. It is fiber optic through VTX1. I am running windows 7. I can connect to the internet just fine directly but when I try the netgear it tells me No Internet Connection. When I go through the setup process it tells me No Ethernet Cable is Plugged Into The Router Internet Port. When I hook up my very old Cisco router the internet and Wi-fi work just fine. I have updated the drivers and have windows firewall off. This is it plugged directly in:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersKellan>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kellan-PC
Primary Dns Suffix . . . . . . . :
[code]....
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Sep 12, 2011
For several years I was connected to the internet via a USB modem (with TalkTalk being my ISP), however, after purchasing a laptop with Wi-Fi for my partner's daughter, decided it was time to get a router so we could all use the internet.I purchased a Netgear N150 Wireless ADSL2+ Modem Router, model DGN1000, connected (via ethernet as the desktop has no wireless receiver) and installed it as per instructions supplied.However since that point I have been unable to connect to the internet on my desktop through the router. Wireless devices (several laptops, iPhones and games consoles) have no issues whatsoever in connecting and using the internet.
At first the desktop kept saying that I had "limited or no connectivity" which I eventually sorted out, there was some kind of issue with my IP address, but I can't remember what now. Now I when I try to load any website, Internet explorer tells me it couldn't load the page due to .... Google Chrome is more specific and tells me that the DNS lookup failed. I have tried updating the ethernet controller driver, using the 'flushdns' command, and after discovering many other people on TalkTalk tech forums having similar DNS issues, tried using DNS addresses that were suggested by both their support staff and members of the public (i.e. Google's DNS 8.8.8.8), and still nothing. If I reconnect my USB modem I can connect to the internet no problem, but I'd prefer to only have one modem on the go.I am running a HP Pavilion with Win XP (SP2), and all the laptops that have connected wirelessly (including the one I'm using now) are running Vista.
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Feb 28, 2011
The inet was working through the router (we get it off our neighbours), now our neighbour is our grandad and he doesnt use the internet (his daughters do but they left home). So we decided to take the router around to our house because the signal would always be very weak in our house (but it worked.) So we connected an ethernet cable, that goes through the roof of both houses attics and into my room, and plugged the router in there. back in the other house, the wire is going into the modem.
So we have the modem in one house, with a big wire going to my house into the router. We turn it on and it works, for like 3 seconds then suddenly, we get the message "No internet access" and "limited internet access" on our XP and windows 7 laptops. On the windows 7 it shows a small yellow triangle symbol with an exclamation mark on the bars too.So I tried turning off firewall, and resetting router and all that, plugging it into modem (which I'm doing now) and have narrowed it down to something to do with the routers settings, because it works fine through the modem. and its nothing to do with the router being in the other house because we even brough the router back and its doing the same thing.I dont understand why something would go wrong just by unplugging the router because nothing was changed. Anyway I tried johnwills steps and here are my results from both my XP and windows 7,
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:Documents and Settingsme>IPCONFIG/ALL[code]......
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May 20, 2012
Last night Comcast reset our modem (from afar) so we could get a free movie to work. After that, we got the movie but my wireless internet now does not work. I can connect when attached to the cable modem but when I plug into the router I don't have access to internet.The router is plugged in and all lights are working (it acts normally otherwise). Also, our landline phone (which is in the bundle of the cable connection) does not work either.Comcast is willing to look at the phone but refuses to get involved in the wireless thing.What the heck is wrong?
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Feb 15, 2013
I can connect to the Internet when my laptop's connected directly to the modem but not through my wireless router. My laptop can connect to the router, but then I have no Internet access. (I've tried resetting my router and modem.[CODE]
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Dec 8, 2011
I have a Netgear N router that worked fine with our old modem we recently revamped our modem to the Motorola Surfboard Extreme and it won't allow the router to connect to the internet.
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Apr 15, 2011
My internet will drop permently if i connect my router ot my modem. I have purchased a wireless router and intended to use it with my Iphone and when firends come over with laptops they could use it as well. Because i live on 3 and a half acres i don't need to protect it well it doesn't bother me. For a couple of days it was working fine until i was playing a game and my internet just dropped and i investigated the issue and found when i unplug the router which is connect to my modems first slot (Ethernet cable) the internet will come back on but when i put the cord back in my net drops. ive tried changing the slots and trying different cables.
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Dec 12, 2011
My main Internet connection is a frontier modem /router It is on the main level of the house. In the basement I am trying to set up the cisco E3000 through an Ethernet cable.
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Aug 12, 2011
I'm having a problem with Wake on Lan. (I'll bet you never guessed from the title, eh?). I have an E4200 and I can not get WoL to work over the internet.(I'm assuming it's not actually going out to the internet when I wirelessly wake it using shawn.dynamicservice.com and the subnet, but rather the DDNS name is being resolved through the ARP cache, but I don't know. I'm still learning) Consequently, if the sentence above in parenthesis is correct, I am unable to perform WoL from outside my LAN. What am I missing?
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Mar 7, 2012
I'm just about to trade-in an E4200v2 for a E4200v1, primarily to regain the "Internet Access Policy" capability.
Just wanted to do a reality check with those of you who tried/use IAP... does it work basically as advertised?
I would be using IAP to specify MAC addr's of devices, blocking them from certain URL's and limiting their hours of Internet access.
And I plan to have Linksys's DHCP Server turned OFF, since my Windows Server handles DHCP on my network.
Should I expect all of this to work OK? No major reliability problems with IAP?
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Feb 8, 2011
i have a wireless usb to get internet on my windows vista laptop...and i need to share internet with other computer with my wireless router so how i can do it ?
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Jun 14, 2011
I have a just dumped my landline broadband for 3g wireless. I have: a e169 usb stick a siemens speedstream 6520 router (one pc) a wifly-city wifi usb adapoter. (other pc) laptop (built in wifi)
i can file/printer share no worries but can't share the internet connection. I've tried everything I can think of!
I'm using: mobile partner dashboard 16.001.06.01.500 xp 32bit on all systems
tried enabling share this internet connection. tried setting up ad-hoc. Tried manual ip settings.
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Feb 18, 2012
Yesterday I had to move the computer desk to paint the wall behind it,which included unplugging the router and modem.There are four computers in the house,three on wireless, and after I hooked everything back up the pc in my room and the hardwired one reconnected to the router and internet just fine.My brother's pc and my laptop though can't seem to connect, they attempt to connect but just say they can't connect.
I work at the Staples Easy Tech center and the resident tech there told me to do an IP flush or some such thing, but my google fuu is weak and this "ipconfig /release" and "ipconfig /renew" refuse to do anything without a connection to the network.I proceeded to hardwire my laptop and even then it says no internet connection and doesn't recognize the network. I already power-cycled the router.Maybe power-cycle the modem?Reset mac addresses?
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