Unable To Access Internet / Home Page Once A Day

Oct 3, 2011

For the past weeks, I've been experiencing NOT to able to 'access' Home Page on daily basis. It occurs exactly 'once a day,' often early morning but sometime even in the middle of night. For this to resolve, I need to unplug a black cable connecting to Router and plug back in to 're-start' Internet connection. This pattern happens after having replaced a brand new modem and router, saying a Modem has an issue diagosed through the phone of my ISP.

With an older modem, however this, .... 'disconnection once a day' never occured. The tech guy told me 'signal' is OK, but there are 'too many computers' in my household. However, my ISP, Comcast allows us to use 5 different PCs, then the tech. guy's diagnose did not correspond to this at all.

As to 'multiple PCs,' we, the family never use more than 3 PCs/Internet at a time. Most of time, we use only two PCs for surfing and e-mailing/photoes. Two other PCs are a sort of 'back-up' puposes ONLY.

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