Motorola SGB 6580 - Internet Is Lagging
Jul 14, 2011
Lately my internet speed is lagging like crazy. It's a Comcast cable internet so it shouldn't be this slow. Each time I go to the internet, I get the tuning circle (Internet Explorer 9) for like ages before any internet comes on. It used to be almost instantly.
Is it my PC or is it my cable modem? I have resetting the modem many times but it's still the same. FYI: Windows 7 and IEX 9 and Motorola Cable modem SGB6580.
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Jul 2, 2011
My son has Compaq Presario C700 (C769US) with an Atheros AR5007 802.11b/g wifi adapter. I can connect his lapatop to our Motorola SBG 6580, but then cannot connect to the internet. I get the error that the DNS lookup failed. I have looked everywhere on the HP site, and have talked to the Motorola people. I can't download an updated driver without the internet (I don't think)
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Aug 17, 2011
I'm running a Motorola Surfboard Extreme 6580 as my modem and main access point, but I have equipment downstairs in my home theater that I need LAN connections for. I want to set up another router/device as a wireless-n bridge to plug these into, and I don't want to spend more than necessary, but I want the best performance from my 6580. As the 6580 is only singal band, and my wife's computer only runs on 2.4ghz, I think I don't really need a dual band device, but a single band n device. I bought a netgear WNR2000v3 router, but when I try to bridge it (enable wireless repeating function) it tells me that I can not enable this function with AES, TKIP, or AES + TKIP enabled. The 6580 tells me I should use AES to get the best speed, and the WNR2000 won't let me use any security when bridging (the router's menu page hints tell me to enable WEP, but I don't even see an option for that, and it's pretty worthless as security I've been told). I think I need to return this WNR2000v3 and get something else.
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Feb 23, 2013
ISP provides us with 20 mb/s download speed. Both [COLOR=blue !important][COLOR=blue !important]Toshiba [COLOR=blue !important]laptops[/COLOR][/COLOR][/COLOR] used to be able to attain this but after reinstalling windows xp on this laptop, it can only achieve 8mb/s. The other laptop will get 20 mb/s whether connected wired or wireless. For the life of me cannot figure what has changed. I have installed all windows updates including SP3 and updated all drivers via Toshiba and Intel websites. It uses the Intel 3945b/g network card and the router is a motorola sbg 6580.
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Mar 15, 2013
I have a Motorola SURFBoard 6580 as my cable modem + router + 802.11n AP. I wanted to add an AP on the second floor of the house for better signal. I have read that APs from different manuafacturers are not necessarily compatible for seamless roaming. Well, I guess the worst case is to turn off wifi on the SURFBoard and get 2 identical APs, but that's not ideal.
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Jul 20, 2012
Currently I have 3 computers in my house (My PC, Sister's PC and my Mums Laptop). My Mums and Sisters Computers work fine but RECENTLY (last couple of days) my computer when using the internet has become troublesome. Whenever I load multiple web-browser pages at once or try to connect to any online game server, my internet "laggs out" and refuses to load pages and even if it does they load INCREDIBLY slow. The only way to get back into any server is to reboot my modem and let my pc reconnect to it then connect to the server, even then it still has difficulty connecting and is delayed. My ping also spikes up when I am using skype and watching youtube video's. I have done a virus scan. I know its not my wireless adapter as I used my sisters one, I have tried using an ethernet cable and still the same result. I even tried our old adsl modem and still nothing. I'm getting really frustrated and have been unable to even load facebook in the last couple of days (I need facebook! I can post more information if needed, I am computer literate so I should easily understand anything anyone comes up with.
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Oct 23, 2011
I've had 5 techs come to my house and no one seems too know the issue. At a random time in the day my internet will lag for a few seconds for about 5 hours, my ping in games and programs skyrockets, and I can't do anything.
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Jun 11, 2012
My internet connection keeps freezing when I'm trying to play Diablo 3. I can't connect directly to the modem because it's my roommates internet and it's connected to her computer so my only option is wireless or to connect directly via adapter that goes through the power outlets in the house. It's getting very annoying skipping around and it's almost impossible to play diablo 3 with this lag. I notice I drop a lot of packets when pinging to the diablo 3 server and I don't know why.
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Jul 2, 2012
Having issus trying to connect though SBG6580. Have tried everything, including factory reset and no luck. Called tech support for my ISP and they weren't
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Mar 30, 2012
I understood that service provider will use hardware Alcatel 6850 on the distribution/core and Zyxel 2108G on customer access level.query is that service provider says it's not VPLS which should work most probably through MPLS network of ISP.ISP noted that it would be direct 802.1q VLAN between two sites without any Layer3 on ISP side.
How to:
- understand what kind of connection this will be?
- is this connection is fine for customer?
- identify if this kind of connection will be fine for converge network (voice+data) ?
- what should I ask to ISP to clarify details?
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Oct 17, 2012
Our internet has been acting strange the last couple days, it will just disconnected for like 5-10 seconds, then come back. Happens anywhere between every couple minutes or every 15-30 seconds. There are two computers on the network, and it happens to both computers at the exact same time.
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Feb 15, 2012
I have broadband with a d link dir 601 router hooked to it.it's about 2 years old. My sons computer is straight hooked to the internet while I use the wireless in another room.I have no problems with it until about a month ago, my daughter comes over with her laptop and uses the signal, then all of a sudden it takes pages etc on my laptop forever to load. I have windows xp on mine, she has 2 laptops she switches from, 1 with xp,1 with 7.
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Jan 27, 2011
Not sure if this is the right place to put my problem but I have a problem with my cisco router and I have no clue what is causing it. I tried using QoS and the problem still occurs. Any time during a game or streaming video I would lose connection for example in wow I will be able frozen can't cast or do anything. If I'm watching a streaming video it would lose connection.
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Jan 27, 2011
I have a problem with my cisco router and I have no clue what is causing it. I tried using QoS and the problem still occurs. Any time during a game or streaming video I would lose connection for example in wow I will be able frozen can't cast or do anything. If I'm watching a streaming video it would lose connection.
I had a linksys WRT54G and it would work fine. No disconnects or freezing during gameplay.
Also if i'm using pandora it works fine. When I get a DC or frozen game I can still surf the internet. This happens on all my PC's/MAC's/WLAN or LAN
here is my config.
!
darkorb#show run
Building configuration...
Current configuration : 7387 bytes
!
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
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Mar 31, 2011
I had to made some hardware changes. All the computers are running windows XP. I changed out to a Motorola 2210 modem, d-link dir-825 router and DGS-1008G switch.Everything was fine until I made this change. I now have internet, but it is slow.
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Aug 21, 2012
The speeds for my internet connection seems to vary significantly. For most of the day I have checked the speed of my internet from various websites such as speedtest.net, speed.io, speakeasy, 2wire, etc. The upload speeds are fine and are close to the advertised 4 Mbps upload speed that I am paying for.During the early afternoon, the download speeds are around 15 Mbps and start to slowly decline until it reaches 1 Mbps at around 9 PM. This has been going on for months and I pay for 30 Mbps download speed from Charter. I've checked this on three different computers throughout the day and they all read the same thing. I don't know if it's a problem with my router or a problem with the wiring in the house. the modem/router I have right now is a Motorola SBG941. url...
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Jul 25, 2012
I have a Motorola Xoom 4.0 I try to connect the internet when I go to MacDonald or Starbucks or even to the church I go to but is impossible. The only way I get connection is in my house with my router.
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Feb 18, 2011
Farmville plays fine, frontierville is ok, cityville is taking a long time to display friends list to request gifts, and wild west town is the same if it loads at allthis all started about a month ago and i don't know why. I'm trying optimise programs at present still no difference.
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Feb 12, 2012
I have a Surfboard 5120, which has both Ethernet and USB ports. According to the manual, a different PC (or, in the case of the Ethernet port, PC or switch) can be connected to each.
The ethernet port is already connected via a long, in-wall RJ-45 line to a Netgear wireless router elsewhere in the house.
As of yesterday, sitting next to the Surfboard I now have a network-ready Onkyo AVR (audio-visual receiver) with Ethernet port. I am wondering if I can use a simple USB to Ethernet connector to provide internet to the Onkyo. I am not very network savvy and don't know if the AVR would be able to connect okay.
My "network savvy" is so bad that I will probably screw it up if I were to connect the cable modem's single ethernet port to a switch, and then attempt to connect that switch to both the Netgear wireless route and also the Onkyo AVR (assign IP addresses etc).
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Jul 23, 2012
I have Qwest DSL 7MB internet with a motorola 3347 Qwest model modem and for some reason throughout the day sometimes fewer than than others my internet light will just go red for about 45 seconds up to 2 to 3 minutes them it starts flashing green again? I called them multiple times but they just say maybe its the modem. Is there any test I can do to see? I upgraded the firmware to the newest one to see if that would work but no luck.
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Dec 21, 2011
Service provider is Charter, modem is a Motorola SURFboard Gateway SBG6580 that I bought on my own. We're new to cable internet service, having had slow but reliable DSL up until now.Periodically (3-5 times a day, at least), our internet connection drops. When this happens, the power and wireless lights are on, all other lights are out. The only solution is to unplug, count to 10, and replug the modem. This works, until it happens again.Yesterday, I finally broke down and called Charter after listening to my family complain about how we had traded our "great" DSL service for this "crappy" service (even though the speed difference is supposed to be something like 60x. They checked from their end, said they saw no problem, had me power cycle the modem (d/c coax and power) and said that if it happened again, it was probably the modem
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Dec 10, 2012
I am connecting to internet via motorola modem which gives me approx 6 Mbps download speed when I test it with both speedtest.net and speakeasy.net. Any device that I use connected wirelessly to my Belkin N300 router only acheives about 1.3 MBps of download speed. Is this just the way it is or could I have a router configuration issue or something else?
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Mar 19, 2012
Trying to figure out if I have a bad modem or bad wiring leading to the modem.I'm losing connectivity usually in the evening when I'm sure everything is more loaded.he reason I'm concerned about the modem is that when I lose connectivity, I can't access the modem through my browser. It won't respond. This isn't just for a moment. I'll unplug the modem and plug it back in. I can access the modem after that with my browser, but more often than not, I don't regain connectivity. It keeps trying and failiing.its a Motorola SB5100 from 10 years ago. how to seperate bad wiring from a bad modem?
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May 25, 2012
My network key was changed recently, and it took a few tries for my laptop to connect, but when it did it was fine. Then the key was changed again, and now my wireless is wonky. Sometimes it can't find the network, other times it will find it but then can't acquire a network address, and if it does manage to connect (sometimes it will as soon as I click 'Cancel' when it's taking forever to get the address) it starts slowing down and then speeding up again. The settings have not changed on anything, other than the network key.
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Jul 16, 2011
I have an internet connection of the speed of 384 kbps, settings are default i changed nothing. firmware is updated. i'm using wireless connection.any settings you will recommend like in MTU, Beacon Interval, RTS and fragmentation?
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Jun 15, 2012
Motorola Surfboard 6121, Every since Com-cast has updated their network (two months ago), my Internet connection is VERY unstable.Com-cast says it is my problem because I can get reliable service at high speed using just my laptop: Win 7, and the Motorola modem. The modem does show high speed connection (blue light) when the only thing connected is the laptop.If I connect the rest of the home network; ,LinkSys BEFSR11 router, Netgear FS #108 10/100 switch, then my laptop. The Surfboard modems light turns orange (lower connection speeds). do I need to replace my NetGear switch and my router? This constant up and down intermittent connection is terrible!
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Nov 7, 2012
Today I purchased a Motorola SURFboard extreme Cable Modem DOCSIS 3.0 in order to replace my old modem which is out of date and has been very slow as of late. I connected the coaxial cable, Ethernet cable(to Linksys wireless router), and power expecting it to simply work. All four lights came on green (power, downstream, upstream, connectivity). The downstream light turned blue which indicates a bonded connection.The device light was blinking on the modem. I connected to my wireless router, but no internet access. I then tried connecting my laptop to the modem directly via Ethernet cable, still no access. I think that rules out the router being the problem. I also ruled out my laptop being the problem as the same thing is occurring with my other laptop and desktop. I called my ISP (Cox Cable) and had them re-establish connection with my modem, this did nothing. I thought for sure this meant I had purchased a faulty modem; I hooked up my old modem and the results were the same, the modem connected fully with no problem (all four lights were green) but I have no internet access.
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Oct 29, 2011
I justed purchased a Linksys E3200 router to replace my old router that gave up the ghost. I have it paired with a Motorola 2210-02 DSL modem. The software that came with the router has created two networks but is unable to connect to the internet. I have tried on both my PC and MacBook Pro and niether work. I have the modem connected directly to my Mac and can get to the internet, so I know the modem is working correctly.
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Mar 22, 2011
So I've had this problem before and normally I solve it by simply unplugging everything from my modem and router but ive tried that this time several times to no avail. The internet suddenly cut out one day and when I did my usual unplugging thing it came back unbearably slow.Right now I'm running off a motorola SB5100 Surboard modem and a linksys WRT54G2 router and its not my computer, everyone in the house is getting terrible speed.
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Jan 23, 2011
where is the WEP located on my att Motorola router?
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Aug 12, 2012
how to get into Motorola WiAP100 to reconfigure?
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Sep 4, 2011
I use Motorola SBG 900 Wireless Surfboard Gateway with Timewarner service provider. I have couple of problems....
Problem 1 : I use VOIP phone (Vonage) which connected to my Motorola wireless device, current when i call somebody using VOIP phone, they can hear my voice but i cant hear them... Last years i dont have any problem but last one month above problem exists.
Problem 2: I tried Speed test with cable (13MBPS download stream) but through wireless (6MBPS download stream)
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Jun 1, 2011
My brother's Speedstream has died. Lights don't work, etc. etc. He has ATT DSL in Detroit; Detroit does not have an internet wireless service, so he has to deal with ATT. He's po'd that he's paying $92 a month for service that doesn't work. I told him he needed a new DSL modem.
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