Cisco Infrastructure :: UTF 4-8 Encoding Error In UCCX Script
Jun 12, 2011
I'm trying to use the IP phone directory xml url in my UCCX script to use for "Calling Name" presentation and the Set enterprise presentation parameter for the CAD where (if found Calling name) it will be presented. This is working, but if the Calling Name includes special characters the script fails with a UTF 4-8 encoding error double byte....bla. something popup in the script. See a snippet of my CCX code "attached" where in the "Get xml document data" i get the exception and the script fails when it see a Calling name with the character: Ó
Question: is is it possible to handle UTF exceptions in a UCCX script?
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Aug 24, 2011
I'm getting a content encoding error whenever I try to go to any site. Sometimes i dont get the error instead it's just code or all the images are scrambled or saturated in red or just random colors. I can access secure (https) sites without any problem at all. I attempted to try again after disabling my firewall but still get the same problems. I tried using Internet explorer and firefox and the problem is identical for both. I am runnin this on a desktop with xp.
I have tried using my laptop running vista and connected wirelessly and get the same issue. I attempted to watch a movie on netflex instant watch through my playstation 3 Netflix app and the picture is distorted and oddly color and will not play the movie.
I reset my router and called my ISP. They are having techs do maintainance in my area but I am not sure if that is what's causing the issue. I spoke with a tech who told me that my modem was in time out and he could not reset it. When untold him I'm not having connectivity problems he said he would notify someone in another department and send a tech out.
Also to add the last time my internet worked I saw that there was windows updates ready for install. I shut down my computer and went to work came back and the issue started as soon as I turned on my pc. Also the basic windows malware scan picked up a virus (win32. Alureon(sp?)) I used the malware removal tool to partially remove it and attempted to run malware bytes to check for it again. I updated the definition then received an error when I tried to run it. I attempted to reinstall malware bytes and receive an error everytime I open the installer. I had full scanned my computer with malware bytes and spybot about a week ago and it was clean.
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Dec 26, 2012
After a successfull installation of NCS 1.2 into a vmware environment and run the setup I have the following error while trying to start or to have a status for NCS (ncs start ot ncs status):sh: /opt/CSCOlumos/bin/wcsadmin.sh No such file or directory
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Sep 24, 2012
I recently received these routers and after the first reboot I changed the user id and password so it does not lock out...After configuring my routers for installation, upon bootup I am getting this message scroll down my screen
monitor: command "
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Mar 8, 2013
I have done new configuration for CPI 1.2. while i tried to start service i got belw error. [code]
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Mar 13, 2012
I am trying to find some background information regarding this error:
Cisco 6500 [SUP720-3B] %QM-4-AGG_POL_EXCEEDED QoS Hardware Resources Exceeded
Out of Aggregate policers.
What triggers this error? In this case, there are QoS policies configured at the interface level. The 'show platform hardware capacity' command shows that there are1024 policers supported. What counts as a policer? Is a policer each instance of a class using the police command? I see where there have been some suggestions to use VLAN based policies instead of interface policies and others suggesting to turn off 'qos marking statistics' but I would really like to understand the details of what causes policers to be used up and how to approach fixing this.
I am trying to understand how this works under the covers but can't seem to find any documentation anywhere defining the details.
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Sep 10, 2012
Whenever I want to turn off the ip cache flow and enter command "no ip flow egress" on a router interface, the router will self reboot and returned with the error message - System returned to ROM by bus error at PC message in the show version ouput.
I tried on two different routers below here and both also undergoing a cold restart when I key in the command "no ip flow egress" on the said interface
1) Cisco 7206 running IOS 12.4(1c)
interface GigabitEthernet0/1
ip address 10.20.10.2 255.255.255.0
ip flow egress
duplex auto
speed auto
end
when I key in "no ip flow egress" under int gi0/1 and the router self restarted and return the message Router uptime is 3 minutes System returned to ROM by bus error at PC 0x606D48FC,address 0x0
2) Cisco 3845 running IOS 12.4(3e)
interface GigabitEthernet0/0
ip address 10.20.20.2 255.255.255.0
ip nbar protocol-discovery
ip flow egress
duplex auto
speed auto
end
when I key in "no ip flow egress" under int gi0/0 and the router self restarted and return the message
Router uptime is 3 minutes System returned to ROM by bus error at PC 0x6007EBE0, address 0x0
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Apr 18, 2013
I have windows server 2008r2 running a FTP server, so I can back up my configs and upgrade IOS when needed. My problem is than I can backup to the server just fine but when i try and restore a config or pull a new IOS over it gives me this error
%Error opening ftp://13****** (Protocol error) this is happening on every switch I have and I can't figure it out.
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Mar 12, 2013
The router 1841 is connected directly to the layer switch. the network diagram is below:
Office A --> Switch (L3) --> Router 1841 --> Internet --> Office B
However, when I transfer the file from Office A to office B, the speed very slow ( only around 40 kb/second), and there are an input error and CRC error:
Cisco-R1841#sh interfaces FA0/1
FastEthernet0/1 is up, line protocol is up
Hardware is Gt96k FE, address is 0019.e02f.03dd (bia 0019.e02f.03dd)
[Code]......
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May 1, 2012
I'm trying to open certain websites but the browser gives me this message: "Network Error (tcp_error) A communication error occurred: "Operation timed out" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
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Apr 20, 2011
i'm currently studying at a college which has a website with a student intranet that is available to log in from any computer. So far it has been working well and I can log in on my home laptop and upload documents and look at presentations etc. Today for no reason when I try and log in I get the message Error Code 500: Internal Server Error and the webpage does no appear.I have had no problems previously and this has only happened today and yesterday, I went down to the college and accessed the website fine from the computers in the library but still no joy from my home computer.
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Jan 8, 2013
What is the difference between RPS 300 and RPS 675?
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Jan 19, 2012
what is the use SPA and SIP...in router hardware ? What if we do not have them ?
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Sep 25, 2012
I am managing a Cisco 881 with Adv Ip Services ( CISCO881-SEC-K9). It has IOS 15.0(1) M8 on it. I see that there is a new IOS version 15.2M&T that (I think is applicable), and I have read the upgrade procedures for upgrade via USB and TFT.
If I install it will my license for Adv Ip Services be preserved or overwritten. And if the latter, do I need to export it and reapply it? If so, what is the process?
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Jul 31, 2006
I have an ME2400 running private V LANs. The primary V LAN is 20 and the secondary V LAN's are 21 and 22. Currently, management traffic is still on V LAN 1. My question is now that the ME2400 does not have anything plugged into v lan 1; the line protocol goes down, which means that I can no longer access the switch remotely. Is it possible to keep a SVI up up even though nothing is plugged into that V LAN? If so, how do I go about doing this?
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Sep 25, 2012
My company purchased a PAK for ASA5505-SEC-PL a while back. I found it unopened and need to know if it can be used, without activating it on an ASA. I opened up a case with the Cisco TAC, provided them the PAK serial number and got the following responses from 2 different individuals:
1.Since the product was covered under warranty and then expired this means that the activation key was used before.
2. This PAK number is expired since (Warranty End Date 21-Feb-2009).
I responded that I am not interested in warranty information but I just want to know if the PAK can be used. Just because the warranty expired, does that REALLY mean the PAK can no longer be used? That doesnt make sense to me. Isn't there a tool on Cisco's website to put in the PAK S/N to see if it is available, has been used, and if so, when?
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Mar 24, 2013
I need to use:
track 1 ip sla 1 reachability
In my 4507R core switch. Need to know which IOS should I use for this command as now I am using
cat4500-entservices-mz.122-46.SG.bin
In this when I am using
(config)#track 1 ip ?
route IP route
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Mar 30, 2013
What is the difference between ASA-SM1 and FWSM and what is the throughput of it?
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Feb 22, 2012
I need some fiber to run between a Cisco Nexus and an IBM server with Intel NIC. It's 30meters, and LC-LC connectors.What is the difference between 62.5/125 vs 50/125?
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Nov 28, 2011
Is there any difference between these two models from hardware standpoint?
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Jul 4, 2011
I am going to be updating the IOS on our Cisco ASA 5520 from verion 7.0(8) to 8.2(5). I am also going to setup AnyConnect. Are there any major changes in the 2 IOS versions that I need to be aware of or will the config work in either version? Also, we are currently using the Cisco VPN Client to connect to our network. Will that still work after the upgrade?
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Jul 6, 2011
Is the configuration information for each of the access points that has joined a wireless lan controller stored somewhere specifically in the configuration screens? I enabled the power injector override on one of my access points which is plugged into a POE switch and of course now it will not stay up for more than a few seconds. Therefore I cant just go to the wireless list and modify the configuration there. I cannot seem to find it anywhere else to change it and bring it back up.
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Apr 9, 2013
WCS 7.0 to Prime Infrastructure 1.2 migration?I am so confused on the migration procedure as I found the documents in Cisco kind of contradictory.Some document said it is required to upgrade WCS to NCS 1.1 before to go to prime infrastructure 1.2.And the other document said WCS can directly upgrade to prime infrastructure 1.2.
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May 6, 2013
we installed a new CPI 1.3. Both machines are in the same subnet and close to each other. Everything looks fine and is installed as we see in the config guide.When we halt the VM of the primary Server, the backup takes over but with errors. I'm also not able to login! [code] my colleauges did the same a few days ago also with problems or similar problems and restore the server from backup.
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Feb 20, 2013
I´m about to upgrade a customers appliance box to PI 1.3. I am guessing an upgrade to 1.2 would be almost the same, license wise.
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Mar 24, 2013
I have WS-3750G-12S-E with me and would like to configure BGP on the same. whether it is advisable to configure BGP on 3750G or not.
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Jun 13, 2011
I purchased a Cisco 2621 with IOS Version 12.3(26) on it. When I went through the commands, I couldn't find any VLAN or VTP available. I need to make sure I can see this on the device in order for me be able configure VLAN on my network and get ready for my CCNA exam.
Below is the version on the device and I also attached the available commands:
Version: IOS (tm) C2600 Software (C2600-I-M), Version 12.3(26), RELEASE SOFTWARE (fc2)
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Oct 10, 2011
I have a 7606 running c7600rsp72043-advipservicesk9-mz.122-33.SRD2.bin with SIP-400 card that has suddenly stopped working, on checking the logs i see the following:
%ONLINE-SP-6-TIMER: Module 3, Proc. 0. Failed to bring online because of timer event
%C7600_PWR-SP-4-DISABLED: power to module in slot 3 set off (Module Failed SCP dnld)
I have tried reseating and even moving it to a different slot but no luck.
%ONLINE-SP-6-TIMER: Module 4, Proc. 0. Failed to bring online because of timer event
%C7600_PWR-SP-4-DISABLED: power to module in slot 4 set off (Module Failed SCP dnld)
sh module
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 20 ESM20G 7600-ES20-GE3C JAE1237UT90
2 4 7600 ES+ 7600-ES+4TG3CXL JAE13157HIW
3 0 4-subslot SPA Interface Processor-400 7600-SIP-400 JAE13219CZH
5 2 Route Switch Processor 720 (Active) RSP720-3C-GE JAE1151819I
6 2 Route Switch Processor 720 (Hot) RSP720-3C-GE JAE11495POH
[code].....
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Jun 6, 2012
Are the IOS commands the same on a router and a ASA for these two topics....CBT Nuggets where I train has 553 videos for some of the new topics. I am preparing for 554 as it has more ASA focus and thats more interesting to me.
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Jan 10, 2013
I have recently had to rebuild the cookie information for a cisco 877 series router due to it being erased by an electrical surge.
I've successfully got it running again by copying the cookies from an identical router (obviously changing the serial numbers and so forth so it passes its verification checks).
The last piece of information I need is the Chassis MAC Address. I don't want to use the one from another router since there will probably be conflicts.
I tried following this Field Note, even though it isn't specifically for my model and it didn't work.
[URL]
how I can get the mac address from the system somehow?
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Sep 12, 2012
Just downloaded the Eval copy of Cisco Prime 1.2.
Wondering if I can run this under a VMware Player instead of loading it on a UCS server?
If yes, is there a recommended version of player?
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Jun 3, 2012
We have been deploying ASA 5500 series devices for longer than I've been around. We have always used a script from a tftp server that would use the "wr net" command to send the running-config to the tftp server for daily backups. The script was setup to automatically name these "hostname-mm/dd/yyyy" for each device. We cannot seem to get this working on devices running ASA 8.43. In fact I can't even get the "wr net" command to work from the ASA at all even though I have the tftp server defined correctly (note this is going over the "outside" interface so I always get the warning regarding using the interface with the lowest security level). I'm sure there is something out there that I have overlooked, however I have not been able to come across this. Have there been any changes in the setup, or functionality of the wr net command or the tftp configuration with ASA 8.43?
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Dec 20, 2011
We want to get MIB files for snmp v2 from Cisco 2851 Router running with IOS below,
c2800nm-advsecurityk9-mz.124-15.T7.bin
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