Cisco :: Mobile Phones Can't Get Internet Access Through WLC4402
Feb 20, 2012
I have a WLC 4402 on my network. Recently mobile phones can connect to the wireless network and obtain a valid IP address. This IP is pingable from a workstation anywhere else on the network. However, these phones will not display web pages. They come up page cannot be displayed. I even tried putting Google's IP address in the phone's browser and it still did not display. I can connect through the same WLAN via a laptop or iPad. These devices have no problem displaying web pages. I even went ahead and created a new TESTWLAN with no encyption but to no avail. Same results: laptops connect and display web pages and smart phones connect, gain IP but do not display web pages. Comes up page cannot be displayed. This matters not whether its an iPhone or Android platform.
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Nov 4, 2012
how to connect wifi on mobile phone? how it works? my handset is LG T310i having wifi facility
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Jun 25, 2011
I have an HTC INSPIRE cellphone and I would like to get free Wi-first wherever I go.
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Feb 28, 2011
I recently purchased WUSB600N because I want to use the N speed of my WRT320N router. My laptop only has a built-in 802.11g network adapter. Kindly share your insgihtson why I only get 6.5 Mbps using my WUSB600N compared to 18.0Mbps using my builtin 802.11 g network adapter in my laptop? Too bad I can't use 5GHz as Nokia mobile phones that use our wireless connecion are only G capable. Even iPhone 4 cant fully use 5Ghz in 802.11n.
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Dec 13, 2012
I want to install wireless router in my home. It is 200 Square metres. Usb port does not meter for me. I want to connect 2 laptop 3 mobile phone via wlan. Which will be better E2500 or E3200 to cover whole area? P.S my internet speed is 40mbps
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Apr 9, 2012
I am using WRVS4400N in our company as a AP only. Before some time, when majority of wireless clients were computers, everything worked fine. But now, when mobile devices are in majority, something strange is happening. While portable computers still work fine, smart phone and tablet have extreme problems.
Although there is indicator that WiFi is connected and signal is strong, there is no guarantee that there is an internet access. Most of the times there is none. You can fix this by simply disconnecting and connecting WiFi on mobile device, but after a while, internet will be inaccessible again. Or you can wait and eventually you'll get to the internet access again.
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Nov 21, 2012
I Cannot access internet from mobile after connecting to the Wi-Fi but can access internet from PC connecting via cable[CODE]
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Sep 28, 2012
I want to use my PC for internet access in my office (shed)Shed does not have phone line or cable points.PC does not have wireless capability.Moile phone can be used as Access Point (but PC can't detect it- no wireless capability)What is the methods to provide plug-in/ bolt-on wireless capability for my PC so that it can use my mobile Access Point to connect to the internet?
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Aug 16, 2011
i can be prompted or connected through my mobile broadband connection but i can't access to the internet,what's wrong?...is it some settings?
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Apr 8, 2010
AIR-WLC4402-25-K9 running 5.2.193.0 and I setup guest internet-only access which worked for 2 days. I change both the "User Idle Timeout (seconds)" and "Enable Session Timeout " to 10hours (36000) as guest was complaining he had to re-authenticate again. Anyways, guest was still able to pickup ip address and logs show that life "appears" fine but he had not internet guest access. He had a Windows7 box...anyways, before I can finish troubleshooting, he had to leave....My question is if there is any issues with Windows 7 that others had a problem...or is it the timers I tweaked - or both?
Thu Apr 8 15:19:06 2010User joe logged in. Client MAC:00:12:f0:99:71:ce, Client IP:192.168.55.110, AP MAC:00:00:00:00:00:00, AP Name:N/A15Thu Apr 8 15:09:28 2010User joe logged in. Client MAC:00:12:f0:99:71:ce, Client IP:192.168.55.107, AP MAC:00:00:00:00:00:00, AP Name:N/A
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Sep 18, 2011
I have AIR-WLC4402-50-K9 WLC i that current IOS is 7.0.98.218 and i upgraded with 7.0.116.0 IOS but after upgrading and reboot the WLC from 15 access point 3 access point are not coming up and 12 are coing up and working fine (4 1142 and 11 1131 series access point) 3 which are not coimg is 1131 series access point. when i login with console to 3 access point its rebooting 2 times and coming on ap: prompt.
In between that i reloaded the WLC one more time because from 15 acess point only 4 aceess point are came up and i also cleck the show boot on wlc its output is 7.0.116.0 (default) 7.0.98.218 (active) so i reload the wlc and checked out of 15 acess point now 12 acess point are up and still 3 are not. And i also checked the output of show boot command its 7.0.116.0 (default)(active) 7.0.98.218
So i things its because of when 2nd time i reload the wlc the remaining 3 access point are getting.
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Jan 4, 2012
I have a CUCM BE environment with a number of remote users with 8961 phones connecting to an ASA 5501 via AnyConnect. The phones register fine and can make inbound/outbound calls as well as four digit dialing to other users at the corporate site.
The problem is when a remote user tries to four digit dial another remote phone. The called phone will ring but there is dead air once answered and then the line goes dead.
This sounds like a routing issue to me. How to get AnyConnect clients to be able to reach each other?
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Oct 20, 2011
I have pretty much the EXACT same issue. Revo 3700, Sky Unlimited Broadband, and a bunch of laptops and phones that can connect to the internet anywhere in the house without a probleI had the Revo connect all day last Friday (for the first time), prior to that it had connected a hand full of times, but only a very slow connection. For the last 4 days it hasn't connected at all, but says the signal strenth is 4 or 5 bars. I'm typing this from right next to the Revo on my laptop without any issue.
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Oct 22, 2012
We currently have around 150 2975 switches and have had problems with it them not handing out PoE power to the cisco phones and access points at random times. There is plenty of power left for the switch to use. We have at least 15 that will be running fine for about a week and then all of the devices that use PoE power will shut off and will not come back on until we reload the switch. If you console in there aren't any messages that pop up and if you look at the port it just shows on connected or will show IeeePD in the power inline. We have contacted Cisco TAC and they just RMA them.
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Nov 7, 2012
My client has a PC that can use a SIM card to gain access to the internet. They have an ASA5540 and are running IPsec VPN.
When accessing the VPN while the PC connects to the internet via use of the SIM card, he connects successfully to the VPN but is unable to access anything on the internal network. If he connects to the internet using wireless or wired, he connects successfully to the VPN and is able to access everything on the internal network.
Is this a limitation of the Cisco VPN Client? Perhaps something missing in the configuration? Or do they still require the mobility license (though I thought that was only for AnyConnect)?
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Sep 12, 2012
We just upgraded to ASA 8.4.4.1 and the latest CSD image, 3.6.6203. We currently have a DAP set up to scan one group policy for a secific AV but wanted to start implementing this for all group policies and including several different flavors of AV (so anyone could connect from anywhere as long as a pre-approved AV is installed). We are going to allow about 20 different versions of different AV's and I've tested a couple already and they're successful.
My issue right now is trying to allow (or deny) AV that is installed on an Android tablet (and potentially Apple devices). The tablet has avast Mobile Security installed, and even if I select Vendor: Alwil as a whole, it still does not recognize it and denies the user. I have tested on a PC and it works fine. Is there something that I am missing or are mobile AV programs not included in the DAP policies? Is this going to be considered for future versions of CSD or ASA or are we going to continue to consider Android and Apple devices "secure" and not in need of an AV?
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Nov 1, 2012
What's the best design and configuration to deploy some fixed access points (wired) and others on a mobile truck (no wired)?I was thinking about configure the Wireless network using Mesh, but could not find much information about the convergence time when MAP (access point on the mobile truck) finds a better RAP signal, not sure if the clients would keep the conection up when the MAP converge.The customer have 11 3502e access points and 1 2504 WLC.Found out that 3502e does not support autonomous mode, so can not use autonomous bridge mode that has some mobile station configuration available.
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Apr 30, 2012
connect my phone to internet.HOw can I connect it to internet?
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Dec 31, 2012
I want use internet from my pc to mobile Galaxy s2
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Apr 2, 2012
The client currently has DAS solution integrates with cisco ap1200 which has been eos. As per my knowledge DAS mobile access 2000 doesn't support. 802.11n, is this correct? We are planning to separate the dad environment with cisco. Basically positioning new 3600 n indoor AP to replace existing eos 1200. What are the pro and cons of separating two brands and solutions? Other cabling.The client having coverage issue and adding an amplifier and cable loss may add more issues to existing environment.
Also, based on experience 80211n AP are required is higher density vs 1200.What are your thoughts or best design option to separate das from WLAN environment?
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Feb 8, 2011
how i cannot connect moblie to my computer
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Jul 5, 2011
I bought a data sim using it on my nokia 5220 mobile.The internet worked for the first week and it worked good, but then while connected after a while the internet will stop working and the same thing happens with my dial up 56kb land lind connection.So i reinstalled windows the computer thinking that was the problem, it worked with the dial up connection stop working after a while. With my Nokia it is connected to the pc but no web browser is working or online game or messenger
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Jun 26, 2012
I'm part of a Tech Support department of 50 located along the Gulf Coast. In years past we have found hurricanes and other disasters may have forced Engineers to work from home or out of hotel rooms for several weeks. Since that time we are now using VoIP phones that require a power over Ethernet (PoE) LAN connection. Along with the phone we already have an external power brick that we can take home that supplies the PoE LAN connection. However, that requires that you have access to the router so you can run a physical cable from the router to the power brick.
That's fine when you are at your own house and have access to your own router. But in the case of a hotel, you can't run a cable to the router. Many hotels have gone to wireless only and don't have a physical LAN jack to plug into. So I've been looking at something like the Netgear WNCE3001 Dual-Band Internet Adapter. That will supply a physical LAN connection from WiFi only. But it does not have PoE. So now if we are going to work from a hotel room, we need the VoIp phone, the power brick and the WiFi Internet adapter. 3 seperate items to lug around.
Is there such a device that would allow you to pickup a WiFi signal in a hotel room and has a physical LAN jack that is also capable of PoE? I could at least lose the power brick then.
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Jun 25, 2012
I have a Belkin Wireless N1 router and it works great with my laptops and desktop computers.But! Whenever I connect up my iPad 2, mobile phone (Nexus S) or any other mobile phone, Apple TV or PS3 - the internet works and then after about 10-15 minutes (maybe more, maybe less) the internet cuts out and I can't connect on any device. The PS3 works great when hooked up through ethernet, but wirelessly the connection doesn't last very long at all. Both my parents and brother have an android based smartphone and when at home they'd like to use our WiFi instead of their mobile data - and when it comes to online gaming on the PS3, I don't want to have to trail an ethernet cable all the way to my PS3 set-up. I have full signal strength throughout the house so range isn't an issue - I've also tried connection up whilst next to the router and the connection still cuts out. To resolve this I have to pull the power cable and re-boot the router.
I have cable broadband and the modem still indicates that I have a connection, and when the internet is cut from the modem the router shows a message saying that "No internet connection can be found". The screen still indicates that it still has an internet connection but it just isn't broadcasting it...I've altered the broadcast channels but this hasn't done anything. I can connect up to my friends Belkin ADSL Wireless router with no problems and it doesn't cut out. He has his PS3 connected wirelessly too and it's all good...
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Feb 17, 2011
i want to run internet through mobile using wi-fi i am able to run internet through web but not able to run Nimbuzz & other massenger..
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Aug 20, 2012
i am using vodaphone internet on nokia c1-01,i want it to use it on laptop via usb or without
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Aug 25, 2012
i want to send image from internet to mobile(cell phone). i am not using net card in my mobile so how cab be send a image from net to mobile phone (mobile is not connected to net).
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May 17, 2012
I have installed 4 of these units in a commercial premises offering free wifi. Since the day they were installed (5Months ago) we had connectivity issues with mobile devices. This was somewhat resolved in the latest FW 1.0.04 but we are still having random disconnections on the units every 2 - 4 days and have to reboot the units. Lately the units have become unresponsive and reset themselves back to factory settings.
What we have done so far:
Changed router models - No change
Changed from Static IPs & DHCP - No change
Turned on isolation - No change
Performed a wifi analysis to pick the best channel for each unit - Slight signal gain but still disconnects
Changed to 20Mhz only (And all other variations) - No change
I think I am left with no option but to return these for some other brand. I'm really regretting buying these units at the minute...
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Aug 9, 2011
I need to change providers from Verizon to AT&T. This modem came with the AT&T Sim card installed in my notebook. The software (Dell Mobile Broadband Utility Help) says " Choose Network Selection from the Settings Menu. Select AT&T and click Load." Unfortunately, Network selection is not an option.
How do I do it? This modem is compatible with Verizon, AT&T and Sprint networks.
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Jun 19, 2012
I have an WLC with below details:
Model No:- AIR-WLC4402-50-K9
Current IOS:- 4.2.99.0
Upgrade to :- 7.0.220.0
I wants to upgade WLC with7.0.220.0 IOS. My question is that should i go for direct upgarde from 4.2.99.0 to 7.0.220.0 or is there any IOS version i have to upgarde.
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Oct 20, 2011
i am having LAN connection to my laptop with registered in main data base, so i can't use my mobile using a same username to WiFi.Bluetooth/ USB connection between Laptop lan Internet to my Samsung Galaxy i551 android 2.2 mobile, so that i can access internet in my mobile without WiFi registration.
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Sep 8, 2011
I am connected to wifi but I can't access to the internet.
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Jun 30, 2012
I am no longer able to connect to wireless internet. I use the free internet from the shop downstairs, I had permission to use it as does the rest of the house.The strange thing is that since my Wifi went down yesterday, I have noticed its also disabled on my smart phone too.The notification says that there is limited or no connectivity and a normal repair only prompts that my PC cannot renew its IP address So I tried to renew and re list the IP setting, flush the DNS, recatalogue etc and still no joy. I have re installed my PCi adapter twice and even used a different card, pulled them out and cleaned the PCi slot...basic housekeeping
An ipconfig command at the command line shows that the IP address isnt your standard 192.168. xx type ...(its something like 165.0.01)...the subnet is normal 255.255.xx A look at the status window in attempt to manually input an IP address instead of the automatic function shows that there is no default gateway...just the odd IP address found when I did ipconfig.Ive also tried a winsock repair..no joy..also I have checked the services.msc and made sure all the relative services are enabled and automatically set.An attempt to connect to a different network ( my smart phones 3g hotspot and also my neighbors wifi) both were successful...so I dont see the problem to be with my PCi adapter......but then again I dont think its the shops router either, as both of my housemates can use the internet on their phones??..they are not tech savvy at all and would defiantly remember if they had recently changed anything or lost the service...usually its me who has to set up their computers or smartphones and they would be banging on my door if they lost the service also!Im unsure if a wrong WPA 2 key would show up as a "limited or no connectivity" notification??..surely it would just say that the key was wrong?
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