How To Remote Control A Clients Computer Through Internet

Nov 16, 2011

I am trying to understand how to remote control a clients computer through the internet.

I have Symatec PCanywhere installed on both When i'm on the same connection (wireless internet).I can get it to work no problem.However when I try to remote in using a different internet connection it does not go through.

I've done some research and found out that instead of using the IP address it gives me (dynamically) [192.168.2.5] i need to aquire the WAN IP address from a website or through the router. As well as configuring virtual server through the router, and enable port forwarding in some way or another for specific ports.

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1. On my home Win 7 laptop using wireless, I can connect to the NY ASA with no issues. 
 
2. The same creditials USED to work for Atlanta as well but have now stopped working.  I get stuck until it times out.
 
3. I run a wire from my laptop to the FiOS router, then try again using the same credentials to Atlanta and I get RIGHT IN.
 
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We've tried all sorts of remote client combinations.  Wireless Internet access points from different carriers (Clear, Verizon, Sprint) all exhibit the same behavior.  Once I plug the laptops into a wired connection, BAM, they work connecting to Atlanta.  The New York ASA is fine for wired and wireless connections.  Same with some other remote office locations that we have.
 
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-------------------------------------------------------------------------------------------------------------------------
WORKING CONNECTION
-------------------------------------------------------------------------------------------------------------------------
 %ASA-6-713172: Automatic NAT Detection Status: Remote end is|is not behind a NAT device This end is|is not behind a NAT device
NAT-Traversal auto-detected NAT.
 %ASA-6-113004: AAA user aaa_type Successful: server = server_IP_address, User = user
 %ASA-6-113005: AAA user authentication Rejected: reason = string: server = server_IP_address, User = user

[code]...

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current outbound spi: A4FA947A

[code]....

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[Code]....

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I have 2 sites :

site A :
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LAN 192.168.192.0/22
 site B :
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LAN 192.168.208.0/22
 
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Here is a part of my configuration :
 
On Site A (ASA 5510)
--------------------------------
name 192.168.192.0 SiteA_Internal_Network
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[code]....

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[code]....

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