Broadband Modem Is Working But Cannot Get Online

Apr 29, 2012

I don't think it's my PC, because I tried using the Ethernet cord on my laptop, and got the same error "limited or no connectivity..." When I try to troubleshoot on my PC, it says the modem is fine. All the lights are green on the modem. I did notice that I have an IP address, but no Gateway Address. Also, I'm sending few packets, but receiving even fewer.Is it safe to say that this is a modem issue? Or something else? Is there anything that can be done? -resetting the modem did not work.

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May 9, 2011

XP Home edition, went to tools can't find working off line or working online to make sure off line is not checked so I can get on line DSL Verizon , Wireless router, wireless switch in on, on the cpu

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Oct 12, 2012

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Mar 14, 2011

i have 2 televisions but they cut out my online computer when the television is on interactive

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Oct 24, 2011

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Mar 8, 2012

My ISP is Bright House. They installed a new modem a couple of weeks ago to fix the problem with the phone. Since then, however, only 1 of 2 PCs will go online. Everything's connected correctly, and it shows that there's a connection. Here's what I've tried so far, but to no avail:

Reset/replug everything.Manually set IP address and DNS settings.Using "ipconfig/renew" in command prompt to try and change the IP address.

I've talked to Bright House support about this, but they haven't been any hope. All they said was to contact the manufacturer of my router, but it looks like a discontinued model (some sort of Linksys). I bought a new D-Link EBR-2310 router, but I'm having problems with the installation of the firmware.

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Feb 7, 2012

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Nov 26, 2011

I have set my WLL modem to connect automatically to my laptop when switched on. It does connect and work well until there is another modem in the neighborhood coming online.The task bar icon shows I am still connected but the connection is gone. I tried troubleshooting the network, reconnecting from laptop giving the passkey, log off and log on but none of these work, except restarting the modem. This has become a pain and has been so since I purchased this 4 months ago.Is there a setting change that can be done?

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Aug 20, 2012

I just switched ISPs and received a new modem, unfortunately I can't seem to connect my laptop online with this. Everything else connects fine, but something is up with my computer, it connects fine wirelessly to the modem, it just doesn't have a proper internet connection.I'm running windows 7, the modem is an Arris TG862.

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Oct 24, 2011

Internet went out for 3 days straight and calling frontier about 20 times they finally gave us a new model 7500 modem to replace the previous. The linksys e1200 router which had worked perfectly fine before the new modem has decided to not allow me to connect online. Sometimes it says im connected to internet but web browser does not connect, sometimes it says no internet access. I have no idea what i am doing so im not sure if it is a modem or router issue. I have done full reboots of both and powered on correctly. plugging in the modem into ports 1-3 do not light up the modems ports lights, only port 4 seems to light up when plugged in however computers light up all the ports when hard wired to E1 - E4.i also downloaded the latest firmware update for the linksys e1200 router.All fire walls are shut off and no WEP ( we live in middle of nowhere so a key is not needed )

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May 27, 2012

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Jun 8, 2012

Im having problems connecting my broadband to the internet, when I press the "Connect" button here is what pops up;


The modem (or other connecting device) is already in use or is not configured properly.I've tried doing;

1. Tried installing the software+driver to other laptops and it works fine.

2. Tried changing different modems and installed the required driver but ends up not able press the "Connect" button at all.

3. Tried Uninstall/Reinstall the software/Driver.

4. Disable/Enable driver from Device Manager.

5. Tried Doing a Recovery system but fortunately the recovery system goes as far back the first time I've tried installing this device.

6. Tried disabling Anti-Virus

7. Tried installing old version of Mobile Partner but it seems like it didnt detect the device and a pop-ups saying "Failed to find Port" when installing Mobile Partner 2.3 .This laptop used this broadband before 1-2 months ago.

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Apr 14, 2011

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Apr 18, 2011

I am hard wiring a Netgear wireless modem DG834G to the LAN connection on my PC. The modem lights up, the internet light flashes then goes green and the connection to the PC is lit. My PC wont see the modem - when I type it cannot access the Netgear setup page. I have tried swapping the cable and even bought a PCI Lan card and installed it but the modem wont work in either port? I've had the modem checked out and it works fine it's just something in my PC stopping it from seeing the Modem. At present I have a USB modem hard wired which works fine. I unplug this when trying to setup the NEtgear modem...

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Mar 4, 2011

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Aug 23, 2011

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Apr 14, 2011

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Jun 14, 2012

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Feb 9, 2011

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Jan 7, 2011

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Jan 5, 2011

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I have recently changed my Router to a Draytek Vigor 2830N from the standard O2 broadband router. When I swap them out I get no internet access via the main PC that is connected via ethernet. However I can access internet via WLAN on any other device. here are the ipconfig details for before and after swap (same)

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Apr 10, 2012

i changed my laptop from windows 7 home basic 32bit to ultimate 64bit but now the programs in the old windows does not want to install, and i was asking is the anyway i could get the programs from my old windows to work on my new windows? my laptop is a HP 620

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Jan 7, 2011

I have a new router (ASUS RT-N10)and It is asking me to direct connect my cable modem to my computer, and then find my MAC address via command prompt, and clone it to the new router.I can get to my command prompt, the problem lies in windows 7 and vista's (or mine) inability to realize that my network card is directly connecting to the modem. (No internet connection available, doesn't think anything is connected). I have tried on multiple machines to try and find my modem's mac address but it simply is not working.I want to know if I can find the mac address through the old router, or what I need to do to have windows 7 recognize I'm directly connecting the modem to the PC.

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Modem/router mac address changer .. i have globe wimax bm622i model, that needs to be change its mac address, hardly to find a right software, so i decide to manually config and do it by ms-dos commands, any related command for dos to change mac address of globe-wimax-bm622i-model.

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Jun 22, 2011

I can't get my PC to connect to my broadband. I am running windows 7 64 bit and use the following:

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NetGear WGR614 wireless router

I am able to connect with other devices (iPhone, Roku) to my wireless through the wireless router. My computer recognizes the broadband connection, but it won't connect to it. I get two errors when I try to connect:651: the modem has reported an error, and 638: the remote server is not responding in a timely fashion.I have tried connecting the ethernet cable directly to the modem, but I get the same results.Also, I have tried to cycle down the computer, router, then modem and turn them back on in reverse with no change in results.The connection worked until I clicked "disable connection" one day when I had trouble connecting (high traffic i think). Since then, the"home group" I set up originally with the connection wizard disappeared, and it had not been able to connect since then. When I try to connect I click on a small icon in the lower right that says, "not connected, connection available", then I click on the button to connect to broadband and get the errors described above.

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Feb 5, 2012

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Aug 4, 2012

Digital Business and my SRP527W router has just arrived. While I wait for my digital business to be activated i've got a small Eee PC shareing its internet connection through a D-link (piece of garbage) router into my server and out to my LAN.
What I would like to do is install the USB modem into the USB slot of my Cisco Router so i can finally get my data cabinet set up.
The problem is that the Telstra modem when being installed onto a computer, it requires a PIN to activate and then you are required to 'connect' via a little user interface. 
Will this be an issue? Will i be able to connect my USB modem to my router while i wait for Digital Business to get going?

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