Connecting Laptop Online With New Arris TG862 Modem?
Aug 20, 2012
I just switched ISPs and received a new modem, unfortunately I can't seem to connect my laptop online with this. Everything else connects fine, but something is up with my computer, it connects fine wirelessly to the modem, it just doesn't have a proper internet connection.I'm running windows 7, the modem is an Arris TG862.
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Jan 4, 2013
Today I got a new modem brought from Insight my ISP.
Modem: Arris TG862
Router: Cisco Linksys E1200
What happened is I connected to the modem's configuration page and turned off dhcp for all of the options because I wanted my router to do this, but after doing this and saving my settings, I can no longer connect to the internet or the modem no matter what I try. I really don't want to call insight when they just brought the modem.
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Feb 15, 2011
I've been trying to connect my laptop directly to my Arris modem with an ethernet cable to get on the internet, but for some reason every time I do I have "limited access" and can't get on the internet. I can only seem to get my laptop on the internet while the wireless router is connected to the modem and then either connecting wirelessly or by connecting my laptop to the wireless router with an ethernet cable.I want to connect to the internet without my wireless router, because someone was hacking our router and was apparently doing illegal downloads. We got a cease and desist letter that said our internet will be terminated if it happens again, so I want to connect to the internet without any wireless connections being set up.
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Nov 18, 2012
I have Time Warner[Road Runner] and an ARRIS TG862 router. I have tried cmd->ipconfig->and connected through the address shown[Default Gateway;192.168.0.1] and have tried an ipconfig/ flushdns -> /release ->renew as well to no avail. Is there anything I could do to access the page? P.S. This was all done through a Windows 7 desktop connected directly to the router through an Ethernet cable
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Feb 6, 2013
My router is a Dlink Model DI-624
My modem is an Arris Model TM502GI don't remember how to set it up. That is what cable goes where & is there anything to do on the PC With WiFi for it to connect with my router?I am 70 years old with a limited knowledge of computer and other electronic gadgets.
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May 11, 2011
I got a new isp today and it worked with a new modem connected with a wire .. When I connected the router it wouldn't find the network so i connected the modem again with just the wire and it still won't go online.
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Oct 7, 2011
I take my ASUS G53SW laptop and play games on steam. My problem is that my wireless connection is so slow and I am limited to single player only games, I get bored after awhile and would rather play some online games. While trying to update a patch for League of Legends I was getting a whopping 5-7 Kbps download rate. If I try playing an FPS such as Counter strike, or left 4 dead I can join the game fine, but then my ping skyrockets into the 500+ range.
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Apr 5, 2012
I have an arris modem from the ISP company and it works good, bat it is NO wireless model. So I have purchased arris WITH the wireless capability myself and ISP refused to support it so my guess that I need somehow to clone their old modem to my new one.
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Nov 22, 2012
I got a new modem from the cable company Arris TG862G. This is a wireless modem and I had them set everything up on their end which is now after 2 hours with them on the phone working fine. The problem I'm having is somewhere in my computer is my guess and their guys didn't know which way was up so i gave up on them fixing my issue. So here I am. I have a custom built computer that is using a Gigabyte mobo and has been working fine with the on board Ethernet card before now. I used to have the desktop plugged into an Arris modem via a Belkin router and this set up worked fine. I also took the current modem and plugged it into the Belkin N600 router and then to my computer and to my complete bewilderment it worked fine. I wanted to get rid of the router so I could see if I could get faster download speeds (That initial issue being on speed tests I get 50mb/s and on actual downloads I would only get 5mb/s).
I got it to work (I have no idea how) for about 20 minuets. When I restarted the computer it stopped working. I am now back to square one which is the desktop not even recognizing that there is a cord plugged in. I know the cord is fine and the ports are fine as well that isn't the issue. My laptop connected just fine to the Ethernet cord with no issue. I have uninstalled the Belkin software to see if that was the issue and no change. Everything wireless works just fine, it is just this Ethernet connection that is FUBARed, and again ONLY with the desktop.I am running Windows 7 ultimate. I am about to QQ and just deal with the 5mb/s downlods because that's not terrible but I got greedy.I was messing with the Ethernet wire some and it started picking up the router but never tried to connect to the internet, I'm going to try other wires but I don't think that's the issue.
OK so another update ladies and gents: my desktop has been on for about 40 minuets now and it is connected to the modem. I have done nothing to it that would cause this and it just randomly happened. Short of never turning my computer off again which would be hell on my power bill what can I do to fix this problem? On speedtest.net I'm only getting 30.48 Mb/s and as I said earlier I should be getting around 50mb/s (which is what I get on on the wireless laptop). I just restarted it and it wouldn't connect to the modem again.
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Sep 25, 2012
First of all, this is how my connection looks like:
PC & Xbox 360 -> Router (Linksys WRT54GL with DD-WRT firmware) -> Modem (Arris TM602B) Everything is working just fine, except for every now and then (sometimes a few times per day), when my modem decides to "stop working" for a second or two. I do not know if it is exactly the modem, but i guess that it is.
What happens, is that for a second or two, all the lights on modem stop blinking or turns off, except "Power", "DS" and "US". Those lights stays turned on. After a second or two, all the lights continues working normally.
It would not even be that big of an issue, as i would not mind if my internet radio has stopped working for a second or if i had to wait a second before continuing with browsing the web, but it becomes an annoying issue, while i am playing video games on Xbox Live. This is what causes me to disconnect from an online game, even though, everything works normally after - until it happens again.
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May 6, 2012
Connecting to the internet through my Arris Touchstone TM602G Telephony Modem phase 2 to my custom desktop.
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Aug 17, 2012
I am trying to figure out whats wrong with my parents apple airport router. Its connected into an Arris TM402P/110 cable modem. It randomly stops working, the network is there and shows up fine but you cant connect to it. It might work for a day or 2 and then just stops. I am trying to figure out if there is a configuration issue or the airport hardware is just failing. I am not sure where to start troubleshooting. The event log for the modem isnt much help, the following message shows up occasionally:
No Ranging Response received - T3 time-out
Whats interesting is my mom plugged her desktop right into the cable modem and then after plugging it back into the airport the wireless was working again. Is it possible there is a DHCP issue? If the hardware is failing what would be a good replacement for the airport?
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Jun 14, 2011
Do I need to change myArris-TM502G router when changing to a Linksys E4200 Dual-Band modem
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Aug 17, 2012
I have an ARRIS Docsys3 modem from Comcast which has a built in WiFi router. I also have a DIR-655. The Modem is in my office and I have a 100' Ethernet cable running through my attic to my front room where the dir-655 is located.
I use the DIR for WiFi as well I have it connected to my TV and Xbox.I use the ARRIS Modem for WiFi as well I have it connected to another Xbox and a Desktop computer.I want to have everything on 1 network, Dir-655 uses IP address 192.168.0.1-100 and the ARRIS uses ranges 10.0.0.1-100. I want to be able to connect to the dir-655 and have the IP for that connection join up with the 10.0.0... network so that I will be able to transfer files freely throughout the network.
I want everything on one network. Right now when I connect a laptop to the DIR-655, I can not access the printer that is connected to the Desktop on the ARRIS modem. I have to connect to the ARRIS modems WiFi to then use the printer on the desktop.Likewise, I want to use the media extender on the Xbox connected to the DIR-655 with the Desktop connected the the ARRIS modem, but I can not because of the to different networks.
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Mar 7, 2007
I am at my wits end.Comcast just changed my old RCA cable modem for an Arris Telephony modem.(I had Comcast phone service added)The tech that did the install said the wireless G network was all up and running. (My 3 other computers and printer) Well lo and behold the network does not work at all. I only get internet through my wired computer and cannot access my router through 192.168.1.1 anymore.I tried powering down the router and modem by holding the reset for 30 seconds and unplugging them.
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Feb 18, 2013
i have an ARRIS TM822 cable modem provided by comcast, in addition i have a linksys e3000 wireless router. what i am trying to accomplish is to bridge the cable modem over to the router. i messaged comcast about this issue and i have attempted what they told me to do, but im not getting any where.
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Sep 14, 2012
I have a new inspiron 15 laptop and also bought an all in one wireless printer. I have a iinet BOB lite modem. I cannot for the life of me figure out how to get the wireless printer, modem and laptop to tall to one another. Am I missing something or should it all work? The laptop has internet access. The laptop also shows the printer installed with a big green tick next to it but it says it is offline. At no point has a green light appeared on the printer to indicate any wireless connectivity to the modem.
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Aug 6, 2011
I am having a problem with my newly purchased Linksys E1000 router, I am having terribly slow network speeds while on that network.
Here are my network speeds with The e1000: (wireless) And here are the speeds with my old wrt54g: (Wireless) Here are the results directly hooked up to the modem: (wired)
I've tried setting the MTU to 1500, did a RMA with Linksys to see if it was a hardware problem, did a firmware update to the e1000, disabled DHCP and SPI, reseted my router and my modem....none of those things have worked
My ISP is comcast and I have a Arris TM502G modem
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Mar 8, 2012
My ISP is Bright House. They installed a new modem a couple of weeks ago to fix the problem with the phone. Since then, however, only 1 of 2 PCs will go online. Everything's connected correctly, and it shows that there's a connection. Here's what I've tried so far, but to no avail:
Reset/replug everything.Manually set IP address and DNS settings.Using "ipconfig/renew" in command prompt to try and change the IP address.
I've talked to Bright House support about this, but they haven't been any hope. All they said was to contact the manufacturer of my router, but it looks like a discontinued model (some sort of Linksys). I bought a new D-Link EBR-2310 router, but I'm having problems with the installation of the firmware.
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Jan 14, 2013
Problems connecting to different online services and an online game.Examples:
1.) "Connection timed out" in Teamspeak 2. (debug log not really yielding much useful information).
2.) Torchlight 2 reported "Connection failed - Firewall errors detected."
almost all other online applications work just fine (including voice over ip and games)What I've tried (without any success):
1.) I could connect in either case using my old laptop! Thus it works on a different computer, from the same network, at the same/similar time. Thus I concluded it must be somehow related to this laptop (its a new laptop).
2.) The TS2 server & entered information is 100% working, same applies to torchlight2 - also latest updates installed and of course the game is totally legal.
3.) Windows firewall: all the mentioned programs are on the allowed list. Also check whether its correctly set to "home network". Futhermore I also tried disabling the windows firewall entirely.
4.) No other firewall program in use.
5.) Check all programs I know of which might be related to network traffic (e.g. Qualcomm Atheros Killer Network Manager - disabled it).
6.) Tried both, wireless and ethernet cable connection.
7.) Tried all common solutions from similar problems from the forums of the affected programs (e.g. teamspeak2 and torchlight 2 forums).
8.) I even tried running the game, torchlight 2, via Tunngle (explained in a layman's words: a program that simulates Lan over the internet).
Its a new laptop. Network card is labled as "Killer e2200 PCI-E Gigabit Ethernet Controller.Runs Windows 7 and did start out empty: i.e. I installed every single program running on the machine and as far as I know none of them should have anything to do with network. Virus scanner is the lastest version of AVG free (no firewall included).
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Apr 29, 2012
I don't think it's my PC, because I tried using the Ethernet cord on my laptop, and got the same error "limited or no connectivity..." When I try to troubleshoot on my PC, it says the modem is fine. All the lights are green on the modem. I did notice that I have an IP address, but no Gateway Address. Also, I'm sending few packets, but receiving even fewer.Is it safe to say that this is a modem issue? Or something else? Is there anything that can be done? -resetting the modem did not work.
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Jun 23, 2012
I have a Linksys WRT54G V8 and I share network with my brother. We're both connected to the router by wire.The problem is with online games (such as LoL or Diablo 3) where I fail to connect 90% of the time. This happens while trying to log in or creating/connecting to a game.I've already tried to port forward but it doesn't seem to work since ports still show as closed (also set to a static IP) when I check online.Edit: I forgot to add that my brother can connect to games just fine.
1) Restarting my router. Doing so allows me to log/connect to games normally for a minute or two, but after that time the problems come back. This is incredibly annoying though and it also disrupts the net for my brother.
2) Connecting directly to the modem. I can only do this if I'm alone, which isn't often.
My system specs:
OS: Windows 7 Ultimate SP1 x64
MB: Asus M4A88T-V EVO
CPU: AMD Phenom II X4 965
GPU: Geforce 560 GTX Ti
RAM: 1x4GB Kingston
Router: Linksys WRT54G V8
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Nov 26, 2011
I have set my WLL modem to connect automatically to my laptop when switched on. It does connect and work well until there is another modem in the neighborhood coming online.The task bar icon shows I am still connected but the connection is gone. I tried troubleshooting the network, reconnecting from laptop giving the passkey, log off and log on but none of these work, except restarting the modem. This has become a pain and has been so since I purchased this 4 months ago.Is there a setting change that can be done?
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May 23, 2011
Im having dns problems ever since PSN went back online and i cannot connect to the internet with my PS3 or log onto PSN. At first i would get dropped as soon i joined an online game, and it was running very slowly, but now it wont connect at all.
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Jun 15, 2011
My problem is that we moved house and had to wait for our new internet to be connected in the meantime I used my iphone to tether but now that we have our internet connection back my laptop won't work with wireless. It says it's connected and excellent strength but when I try to open a page it says Page Cannot be Displayed.I know it's not the router because our PC and PS3 is connecting fine, and I can connect to the internet on my laptop via a ethernet cable. My drivers are updated and when I run a check it says the device is working properly. The IP address is correct and I have the correct SSID and Network key. I don't know what else I can try. I have contacted my internet supplier and the ran through everything they they could think of and nothing worked.
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Dec 14, 2012
My laptop can't get online wireless. but it works just find with a cable, can some give me a website.[code]
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Oct 24, 2011
Internet went out for 3 days straight and calling frontier about 20 times they finally gave us a new model 7500 modem to replace the previous. The linksys e1200 router which had worked perfectly fine before the new modem has decided to not allow me to connect online. Sometimes it says im connected to internet but web browser does not connect, sometimes it says no internet access. I have no idea what i am doing so im not sure if it is a modem or router issue. I have done full reboots of both and powered on correctly. plugging in the modem into ports 1-3 do not light up the modems ports lights, only port 4 seems to light up when plugged in however computers light up all the ports when hard wired to E1 - E4.i also downloaded the latest firmware update for the linksys e1200 router.All fire walls are shut off and no WEP ( we live in middle of nowhere so a key is not needed )
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Jan 10, 2013
I shut down my laptop over Christmas and when I returned it would no longer connect to the Internet. It will connect to the network but not the Internet. Every other device I have (blu-ray player, work laptop, iPad, etc) goes online without any problem using the same router and network. I am running windows 7 and a linksys router that is a year old. Its a Dell Inspiron 1545. I was connected wirelessly but have a LAN connected now while I work this. Neither will connect to the Internet. I have terrible trouble with routers and am terrible when it comes to hardware.My computer skills for this sort of thing are only average. Windows can't communicate with the device or resource (primary DNS server)Security or firewall settings might be blocking the connection.I've looked for ideas in various places online and have tried many things: [code] Next step is to throw it all out the window! I have a small home business and people are waiting for contracts that I can't currently deliver.
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Feb 5, 2011
I have a HP DV 5000 laptop XP.I want to watch online videos,movies,sports,etc?
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May 27, 2011
access network but cannot get online without turning on laptop
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Mar 26, 2012
We have installed a new Linksys WRT54GS at home. We have been successful at getting 2 PCs and 1 laptop online but we cannot get the 2nd laptop online. I've tried everything I can through the Linksys EasyLink Advisor but nothing works to give my laptop its wireless connection back again. I don't know what else to do.
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Mar 28, 2013
I googled it and I got instructions to go into device manager and right click wireless adaptors, and enable, but their is 5 adaptors listed. I am not sure what one or option to pick
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Sep 5, 2008
I have a linksys system WRT54G at home. I had no problems with the Linksys router until about a month ago when I decided to make it a secure network. I run three computers of the wireless router (1 desktp and 2 laptops) Since making the wireless network secure I can not connect with my business laptop IBM Thinkpad X40, but thother e computers work just fine.
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