Laptop Won't Go Online - Cannot Ping Router
Jan 10, 2013
I shut down my laptop over Christmas and when I returned it would no longer connect to the Internet. It will connect to the network but not the Internet. Every other device I have (blu-ray player, work laptop, iPad, etc) goes online without any problem using the same router and network. I am running windows 7 and a linksys router that is a year old. Its a Dell Inspiron 1545. I was connected wirelessly but have a LAN connected now while I work this. Neither will connect to the Internet. I have terrible trouble with routers and am terrible when it comes to hardware.My computer skills for this sort of thing are only average. Windows can't communicate with the device or resource (primary DNS server)Security or firewall settings might be blocking the connection.I've looked for ideas in various places online and have tried many things: [code] Next step is to throw it all out the window! I have a small home business and people are waiting for contracts that I can't currently deliver.
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May 11, 2011
I got a new isp today and it worked with a new modem connected with a wire .. When I connected the router it wouldn't find the network so i connected the modem again with just the wire and it still won't go online.
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Mar 26, 2012
We have installed a new Linksys WRT54GS at home. We have been successful at getting 2 PCs and 1 laptop online but we cannot get the 2nd laptop online. I've tried everything I can through the Linksys EasyLink Advisor but nothing works to give my laptop its wireless connection back again. I don't know what else to do.
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Aug 26, 2012
I tried to ping from the "online host" PC to the outside,it succeeded. However, I can't ping from outside to the "online host" PC.
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Jan 4, 2012
So I am at a bit of a loss here. For the past week or so, I have been getting random spikes of high latency in online games like World of Warcraft/Star Wars: The Old Republic/League of Legends/etc and I have no idea what could be causing it. My ping used to run around 30-80 and lately is has been spiking from 100 to over 700 randomly. I have tried everything I could think of like not using my router, power cycling my modem several times, making sure my drivers are updated, no programs in the background causing it, no firewalls/anti-virus programs causing it, and several other little things like that. I have also called my ISP and they said everything seems to be working fine. And here's another weird thing, according to speedtest.net, my service is running as it should be: [URL]. The server my service is connecting to is in the next town over which is ~15 minutes away so that couldn't be it either.
Here is my system specs:
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 4
[Code].....
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Jun 17, 2012
try to play online games but i can't because i get so many ping spikes. I started investigating and i've noticed that i'm getting ping when pinging my router. I'm using wlan and i can't use ethernet. Also the bandwidth is really low on the connection, 512 kbps Also, there are more than 1 computers connected, even if they dont use the connection constantly
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Jan 24, 2013
about 4 weeks ago we started experiencing Packet Loss and High Pings while playing games. This affects our 2 PC's and our PlayStation 3 (Since we use them for gaming). We have contacted our ISP several times regarding the issue but each representative we have talked to has had different ideas of what the problem is. They replaced the modem twice which did nothing, so I then purchased 2 new Router's (DIR 601 N150 & DIR 835 N750+). Neither of them solved the issue. my ISP also says it isn't the Internet Cable that is causing the issue. My Download Speeds and Upload Speeds are right where they should be but the ping and the packet loss is the problem. I also contacted DLINK (Router Manufacturer) to see if they had and all we did was upgrade the firmware version and change the Wireless channels which also did nothing. I have plugged this PC into the modem with an Ethernet Cord and played games and all the issues were gone which leads me to believe that Modem and the ISP aren't the issue.
Things I've Tried:
-Resetting the Modem
-Testing each Wireless Channel on my Router
-Enabling and Disabling 802.11n and 802.11g on the router
-Changing the QoS settings
-Installing Software such as Gamebooster and Advanced System Care
-Disabling all Antivirus programs and Firewalls on the PC's
-Using a friends Modem instead of the Cogeco one
[code]...
OS: Windows 7 Home Premium 64-Bit
System Manufacturer: Acer
System Model" Aspire M5802
Processor: Intel Core 2 Quad CPU
RAM: 8GB
Graphics Card: AMD Radeon HD 7800 Series (7850 to be exact)
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Sep 30, 2012
I have a 1.25 mbps download and .2 upload speed. I have a netgear n600 router and have wireless and cannot change to wired. I have around a 120 ping all most always. My current speed is the best in my area too. Is there any kind of equipment that will give me a lower ping for online gaming? Is there any router settings for this?
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Jun 15, 2011
My problem is that we moved house and had to wait for our new internet to be connected in the meantime I used my iphone to tether but now that we have our internet connection back my laptop won't work with wireless. It says it's connected and excellent strength but when I try to open a page it says Page Cannot be Displayed.I know it's not the router because our PC and PS3 is connecting fine, and I can connect to the internet on my laptop via a ethernet cable. My drivers are updated and when I run a check it says the device is working properly. The IP address is correct and I have the correct SSID and Network key. I don't know what else I can try. I have contacted my internet supplier and the ran through everything they they could think of and nothing worked.
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Dec 14, 2012
My laptop can't get online wireless. but it works just find with a cable, can some give me a website.[code]
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Feb 5, 2011
I have a HP DV 5000 laptop XP.I want to watch online videos,movies,sports,etc?
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Oct 7, 2011
I take my ASUS G53SW laptop and play games on steam. My problem is that my wireless connection is so slow and I am limited to single player only games, I get bored after awhile and would rather play some online games. While trying to update a patch for League of Legends I was getting a whopping 5-7 Kbps download rate. If I try playing an FPS such as Counter strike, or left 4 dead I can join the game fine, but then my ping skyrockets into the 500+ range.
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May 27, 2011
access network but cannot get online without turning on laptop
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Aug 20, 2012
I just switched ISPs and received a new modem, unfortunately I can't seem to connect my laptop online with this. Everything else connects fine, but something is up with my computer, it connects fine wirelessly to the modem, it just doesn't have a proper internet connection.I'm running windows 7, the modem is an Arris TG862.
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Aug 4, 2012
I have an issue with my home network that is really stressing me out now. I have a Thomson TG585 v8 router that my laptop, iPad and iPhone connect to no problem but my iPad/iPhone won't talk to my laptop.. I want to be able to use my iPad to remote in to my laptop to watch movies etc. Network sharing is on the laptop and I've checked that all devices are on the same network..I can't ping the iPad or iPhone from the laptop either.
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Mar 28, 2013
I googled it and I got instructions to go into device manager and right click wireless adaptors, and enable, but their is 5 adaptors listed. I am not sure what one or option to pick
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Jan 18, 2013
From My Router that connects to Cable modem i am unable to ping website 4.2.2.2I am able to ping all other websites fines.Same website i can ping from my pc and all other switches fine.Router has only 1 ACL thats for NAT.
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Jul 21, 2011
I have a new 5505 that im trying to upgrade the IOS on. The 5505 and the laptop are connected via a 5 port switch.From the laptop i can ping the inside interface of the 5505, but i cannot ping the laptop from the 5505. As a result, my TFTP is failing.
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Feb 28, 2012
I use a Buffalo Nas LinkStation WXL server to back up my files and data. It has been working perfectly and we have saved some files and data in it.However, we turned it on one day and it had disappeared from the list of Computers on the network and for a while now we haven't been able to get in. It is not showing in the list of Computers in Network and its webpage keeps coming back as "Unable to Connect" or "Taking to Long to Respond".The server is visible on the router's webpage under DHCP Clients List and we can ping the server and get a reply. But none of the laptops on the network can view it neither can I (the administrator) get access to it via its webpage?
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Jun 19, 2012
We have a new building coming online. It is a layer 3 connection (OSPF) between our core and this building. I have a handful of VLANs configured at this building (using VTP) and I'm having a problem with only 1 of them (the printer VLAN).From the print server (a virtual machine who's host is directly attached to our core switch - a Cisco 6509), I can NOT ping any of the printers at the remote building. But I can ping the gateway for that vlan (which is on the L3 switch/router for the building - a Cisco 3750X).However, if I put a laptop on that vlan at the building, I can ping the print server as well as the other printers.
I ran a traceroute from the print server to the printer's IP address and after hitting the building's router, the requests just started timing out.
I double, triple, and quadruple checked the laptop and printer configurations. In my troubleshooting,I even created a DHCP scope and added the ip helper-address to the interface vlan. My laptop, connected to a switchport on that vlan received the IP address, DNS server info, etc. from the DHCP server (which is on the same vlan as the print server). From my laptop, I could get to all of our internal web servers. I configured the firewall to allow that IP range internet access, and had full internet access on my laptop.But still, I could not ping my laptop or the printers from the print server.
No change in the traceroute.
I then created a vlan interface on the access layer switch (a stack of Cisco 2690Ss) that the printers and my laptop were connected to.From the print server I *could* successfully ping that vlan interface.Traceroute went right to it (3 hops from print server - core switch, router at building, vlan interface on distribution switch).But I could still not ping the laptop or any printers from the print server.
I even wiped out all config related to this vlan - the vlan interfaces on the distribution switch and the L3 switch, deleted the vlan itself, the router network statement, etc. Then rebuilt it all over again.Same results. I've compared every line of config for this vlan to other vlans where this problem is NOT occurring and can find no difference.
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Nov 3, 2011
Ran a diagnostics test and failed the Ping test. I'm using the university resident internet. Called the tech place and they said they're investigating their connections and networking thing on their end. Just in case though, I want to know if there's actually something wrong with my laptop rather than their equipment.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersHelen>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : FATHERSCOMPUTER
Primary Dns Suffix . . . . . . . :
[code].....
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Jun 19, 2012
failed gateway ip ping on dell xps 15r laptop and slows up the internet, but when I plug it into the outlet, ping test passes and the internet screams.
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Aug 23, 2011
So I have a laptop that wont connect to the internet, my other laptop works fine using the same router.I can ping google.com and yahoo.com fine. Intel(R) PROSet/Wireless says connected but no internet. I cant use a network cable to connect either. Laptop: DELL XPS M1210, Windows XP, Service Pack 2..[code]
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May 7, 2012
I have a wired desktop PC (HP dx2480) running XP SP3 connected to a LinkSys Wireless 4-port router, and a laptop (Lenovo X61) running XP SP3 connected wireless to the same home network (192.168.0.x). The LinkSys connects by cable to a DSL router for internet access. Both PC and laptop get DHCP IPs from the Linksys (which I have hard-coded - mapped MAC to IP). They are on the same Windows Workgroup "HOME". Both Desktop and Laptop have same Windows User Logins. My desktop had a virus attack (trojan), which I removed and re-installed XP SP3 (from HP disks). Since then the PC seems to have "network sharing and discovery issues" on the network.
- The wired PC CAN ping the laptop, but laptop CANNOT ping PC.
- Both laptop and PC CAN access the internet.
- The laptop and PC COULD NOT see each other on Windows Workgroup, or see shares. This got resolved once I added IPX/SPX/NetBios Protocol on both the wired and wireless NICs on both PC/laptop respectively. NOTE: Before adding this protocol, I double-checked that File-Printer Sharing was enabled on both NICs, Windows Firewall had File-Print Sharing as exclusion. I tried everything including disabling firewall on both, disabling McAfee scanning on both, disabling Firewall on Linksys, but nothing worked.
- The laptop CAN see the NAS (Seagate GoFlexHome - connected by cable to LinkSys) using Seagate Dashboard software and direct IP. The PC CANNOT access the NAS using the Dashboard software but CAN access through direct IP. The NAS is named "goflex_home", which both can discover as \goflex_home from explorer.
- The laptop CAN see ITunes Home Share from a NAS, but the PC CANNOT see any home shares on the NAS (or from the laptop). I even added Home Sharing TCP/UDP ports as exceptions on the Firewall on the PC, but it still doesn't work.
- Some blog checking the node type on IP addresses given by DHCP. The laptop has Node Type "Hybrid", and the PC has "Unknown". I even went to PC regedit.exe and modified the and Change EnableProxy to 0 or 1 (instead of 2 that was in the PC as default).
- I have used SG TCPOptimizer on both laptop and PC to revert to Windows default?
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Jun 1, 2011
I have Aironet 1240AG and the 2 laptops connected to same SSID. Unable to can ping each other but can ping/browse server on wired.
Below are my config:
Current configuration : 2646 bytes!version 12.4no service padservice timestamps debug datetime msecservice timestamps log datetime msecservice password-encryption!hostname AP2!enable secret 5 $1$7EVQ$2FN7ewjcrwKCICIfmFgCO.!no
[Code].....
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Mar 30, 2011
I have a Dell inspiron 1545 laptop, which will not connect to my BT homehub, I know it is not the hub as can connect with my old PC. I ran a connections diagnostics test and it failed at IP Gateway ping.
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Dec 20, 2012
I've tried (resetting the router, power cycling everything, MAC cloning, disabling UPnP, changing RTS, fragmentation, and beacon settings, etc) have worked.When I hook up the router I can see the wireless signal with my laptop, but the link light on the modem stays off and I can't get online with either computer. (If I switch things so that the computer is hooked to the "internet" port on the router and the modem is connected to one of the four other router ports the link light blinks like it was online, but doesn't actually work.) When I go to the router status I get all zeros.
[code]...
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Mar 20, 2011
I bought the Dlink 655 about a week ago, it worked fine online via Wi-Fi for my Ps3 for the first few days, then after the first few days it started lagging. It will have little lag jumps every 5-10 seconds and it is really annoying and it really makes playing online impossible. Also it wont let me view videos through the internet on my Ps3, I never had this problem until I got this router
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Oct 27, 2011
I'm trying to remove my router from my home network and connect my computer directly into the line coming into the house. I'm doing this to, among other things, run some tests to evaluate the impact of my router on my bandwidth.However, removing the line seems to be causing problems.Everything is fine when I'm behind the router, but once I unplug the line from the router and plug it directly into my computer, I can't connect to the internet. I get a "limited or no access" error on my Local Area Network. Once I reconnect the router, though, everything's fine.I've tried several things.I've tried turning off the Windows Firewall to no avail (I have no other firewalls on my computer).I've checked to make sure that "Obtain an IP address automatically" and "Obtain DNS server address automatically" are checked, which they are.I ran ipconfig /release and ipconfig /renew only to receive the following error:"An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out."I'm running Windows 7 behind a Linksys WRT54G router.My line is (I think) fiber-optic, since there's no modem anywhere in the house, just a small beige termination box.I've posted dumps of ipconfig /all with and without the router. What do I need to do to get online without the router? [code]
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Mar 27, 2011
Yesterday my wireless internet suddenly stopped working. I plugged the ethernet cable directly from the modem to the computer and everything was fine, so I reset the router, reconnected it to the modem, and went to the setup page 192.168.1.1. I reconfigured the router on the setup page, leaving all previous settings the same (except I renamed the network from linksys to our own name and reconfirmed the WPA Personal password). My computer can connect to the wireless network but I can't go online.
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Apr 17, 2012
I have a D-Link DIR-615 router, hardware version E3, firmware 5.10
When I go to get a list of servers when playing games online, my router lights up and then crashes, and I cant get on the internet again until I exit the game. Although, some games do work. There are no problems with my firewall, and if I connect directly to my modem, I can play fine.
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Sep 29, 2011
I just installed two FPS games.. My router reboot every time those game search for servers list. ( So i can't actually play those games) I have a dir-601 n-150 dlink router. I have successfully played online with another connection. I tried opening some ports, but it didn't work. The firmware is up to date.
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Nov 4, 2011
I have a Linky E2000 and i´m having problems connecting laptops. My laptop is working fine but my girlfriends just wont work. I have a modem for internet and from there a networkcable is plugged in my Linky E2000. I´ve installed the router on my laptop with the following disc. I can go online wireless but my girlfriend can´t. Is it possible to go online wireless with two laptops?
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