Can't Go Online With 2 PCs After New Modem Installation

Mar 8, 2012

My ISP is Bright House. They installed a new modem a couple of weeks ago to fix the problem with the phone. Since then, however, only 1 of 2 PCs will go online. Everything's connected correctly, and it shows that there's a connection. Here's what I've tried so far, but to no avail:

Reset/replug everything.Manually set IP address and DNS settings.Using "ipconfig/renew" in command prompt to try and change the IP address.

I've talked to Bright House support about this, but they haven't been any hope. All they said was to contact the manufacturer of my router, but it looks like a discontinued model (some sort of Linksys). I bought a new D-Link EBR-2310 router, but I'm having problems with the installation of the firmware.

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