Cisco :: LMS 4.2.2 - Inventory Fails When Hardware Platform Is Changed?
Jan 29, 2013
You all know the senario; A managed device, let's say a c2801 router is being replaced with newer platform, let's say a c3900e series router. Might aswell be a C2960 being replace by a c3750x
I the goodolddays, with LMS3.2.1, you would get the "conflicting device" notice that the SNMP OID has changed on this managed device. you then need to press update and the device would then be managed once more.
How is tyhis done in LMS 4.2.2 ?
I seem to see more and more device in one of my installation, that DCR sees teh new OID and updates, but Inventory fails ... I get more of this, and the error is just; Internalt error in the job-browser .
I see Device Center info is wrong, but DCR info is right ..
What to do, and how do LMS handle this ? Can I get notice around when a device has been changed ?
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Jan 25, 2012
We have LMS4.0 monitoring 100+ devices. In that collection we have 2 4506e switches. The switches are identical,but one is inventoried successfully and the other always fails.Both have verified their credentials. The 4506e failing inventory is the only device not being inventoried.I looked at other post and increased snmp timeout with no effect.
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Sep 28, 2011
I have an LMS 4.0.1 server (on Windows 2008 R2) with all the LMS and device updates applied that fails when trying to do an Inventory Collection on a Cisco 3925E router. The router is running IOS Version 15.1(1)T2. This device is apparently supported according to:
[URL]
Some 'show ver' info:
Cisco IOS Software, C3900e Software (C3900e-UNIVERSALK9-M), Version 15.1(1)T2, RELEASE SOFTWARE (fc1)
ROM: System Bootstrap, Version 15.1(1r)T2, RELEASE SOFTWARE (fc1)
System image file is "flash0:c3900e-universalk9-mz.SPA.151-1.T2.bin"
Cisco CISCO3925-CHASSIS (revision 1.0) with C3900-SPE200/K9 with 689152K/293888K bytes of memory.
'show inv':
NAME: "CISCO3925-CHASSIS", DESCR: "CISCO3925-CHASSIS"
PID: CISCO3925-CHASSIS , VID: V02, SN: FGL152610R8
[Code]....
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Mar 26, 2012
I'm currently experiencing some problems with LMS 3.1 where inventory collection fails on cat6500 switches running 12.2(33)SXI1, Sup720.
I have changed the SNMP timeout to 30 seconds.
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Aug 6, 2012
I can't inventory a 4507R + E / SUP7E Version 15.1.1 SG with the last version of LMS 4.2.1. Next, the extract of IC_Server.log.
[code]....
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Nov 23, 2011
We have several unknown devices within our inventory. When running an inventory report the message I get back is "No Credentials available".
For inventory checks is it just SNMP that is used or is it the standard credentials that are needed ?
I am planning to edit the credentials for the single device manually to see if this makes a difference. Our integration is with ACS and we have a machine account with admin priveleges.
Device Verification for the device states "Device Not reachable" for SNMP and SSH. There are no drops on any of our firewalls but snmpwalk does work from the command prompt from the LMS server.
Are there any further checks I can make for these 2 messages:
* "No Credentials available". * "Device Not reachable"
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May 21, 2011
I have been having problems getting devices into DFM once I enable fault management.I am now having issues with the basic LMS / RME I am getting the following issue:"No Device exists in LMS or Inventory is not collected for devices."I experienced this before and resolved by reapplying the licence.The issue has gone from - all devices discovered and added to LMS and DCR ok turned on Layer 2 Topology and Faults and then no devices appearing in DFM.after restarting the Daemon manger I have no devices in LMS. total device approx 1900 - standalone setup.
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Feb 20, 2012
After I upgrading all device packages, inventory collection failure to complete. All devices stuck on pending state and at the end of the job all devices are under not attempted and job result description ses " Timed out. Make shure that ICServer is running". I made sure that ICServer is running.
LMS runs on windows 2008 R2 server
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Oct 17, 2011
I have Cisco Works LMS 4.0 on Win 2K8 64 bits on VMware EXs. I am facing issue with reference to Inventory Collection, my 10% devices (including Routers & Switches) Inventory collection is failed and give me error (Device sensed, but collection failed). I increase the SNMP timeout 10 sec, 30 sec, 60 sec and even 100 sec the result be the same.
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Dec 12, 2012
A customer of mine have 2 VSS systems for wich IC times out during collection when trying to read from flash on them. From the ICserver.log
[ Thu Dec 13 16:45:19 CET 2012 ],WARN ,[Thread-20],com.cisco.nm.rmeng.util.logger.XDILogger,67,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.FlashAGI_CISCO_FLASH_Mib,g$eval,70,com.cisco.nm.xms.xdi.pkgs.S
[Code].....
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Oct 5, 2011
LMS 4.0.1 installed on Windows Server 2008 R2 Standard with SP1. Created Inventory collection job, but couple of hours later, it is failed with all devices Not Attempted. Increased SNMP timeout on 10 sec, started again for only 1 device - collection failed again. I am attaching pdshow and ICServer file.
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Nov 11, 2011
There are 3 newly installed Cat4506-E.SSH and SNMPv3 access are verificated. Devices are managable in every way only the inventory is missing.If I try to collect manually then they fail but I can't figure it out why.
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Feb 20, 2012
We have 694 units Cisco Catalyst 4507R plus E swithes accross the network. LMS 4.1 can discover it no problem however, i cannot extract inventory information for these switches. I get the this "Number of devices that do not have inventory collected data" on the report.installed System image file is "bootflash:cat4500e-entservicesk9-mz.150-2.SG1.bin"
i saw this supported version:
150-1.XO (or) 03.01.00.SG <<--- should i have the exact image or higher version will do? [Inventory Config and Image Management]
Reference: [URL]
Is the image installed on my switches not supported? seems like I have higher version.
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May 9, 2012
We have just installed lms 4.2 and are having problems collecting config and inventory from ws-svc-wism2-k9. The response from TAC was that this is not supported. And it also says this in
[URL]
Is this really the case ? Will there be released packeges to support this. It would be really useful if this was supported in lms4.2.
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Sep 5, 2011
we have replaced a PSU in an ASA 5585 and after it, when we want to see the new PSU serial number, strangely appears the old one instead of the new one. Do we have to do anything in order to get the inventory updated?
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Apr 3, 2013
I was trying to add a 2504 to PI, but I keep coming up with this error in Unknown Devices: Collection Status : Unexpected error. [code]
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Nov 10, 2011
I reinstalled CiscoWorks LMS (Windows 2008 R2) updated th LMS with all availible devicepackages and imported all devices with a xml bulk import of the former installation. Now I am frustrated.... because after the reinstallation LMS has problems collecting the inventory data.The inventory collection for one local device (Cisco WS-C3560-8PC-S) starts and nevers stops.... I have to stop the ICserver to stop the inventory collection.
I have only 4 of nearly 1800 devices where it was possible to collect the inventory information.All the rest is supposed to unreacheable...Reports> Inventory>Management Status>Unreachable Devices.But if I take one of the devices which is reported to be unreacheable and do a device diagnostic (Monitor> Troubleshooting Tools> Troubleshooting Workflows) says it is reacheable...
The inventory does not appear in the "Collector Status"?
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Jul 1, 2011
By reruning discovery with new seeds etc I have more devices discovered. Howeverr they are not shown in the inventory, only in the Device Discovery Summary however.
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May 13, 2012
I'm looking for Inventory Management tool to take complete details of all IT Assets over network.
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May 29, 2013
I added this wlc in lms and tried to collect inventory. But it is failing after taking long hours.(LMS Version 3.2.1,WLC 4404 -Version 7.0.116)(SNMP walk is successful & using SNMP V2c)I hope the specific package is available in LMS as i could find the WLC 4404 in Device update->Sys Obj ID -> <id of 4404 WLC> Any bug could be the reson for this...?
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Mar 1, 2012
Creating several Inventory-Report Templates via Report Designer I was asking myself how to export/import these templates for use on other systems, performing backup.
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Apr 7, 2012
Inventory in CiscoWorks with new devices ASR9K Series is not working. CW version: LMS3.2.1. Device: ASR-9006 AC Chassis. Credentials correct. Screenshot1: inventory request fail.
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Jul 20, 2011
On our CiscoWorks 2000 installation, running on Solaris with LMS3.2 and RME4.3.1, we noticed a few weeks ago, that the job "Inventory Collection" needs more and more time to finish. At the moment the job execution time is as high as 8 hours, compared to 3 hours before. When we look at the network traffic during job execution, we see after the collection phase (~3h) several hours with no traffic together with a very high CPU load. I mean to remember that this job used to complete around 15 minutes after data collection phase. Restarting the application and rebooting the system didn't work.When we look in to the IC_Server.log, we find devices with a completion time of over 20'000 seconds. Increasing from day to day. [code]
Affected devices are Cisco Nexus 5548P. We tried to delete/add these devices. That works for a few days, then the runtime starts to increase again.
Are we hitting a bug? And is it possible, as a workaround, to exclude devices from only the Inventory Collection?
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Mar 23, 2011
I want to gather an inventory of all devices that shows the AAA client name, IP addresses, authentication method and key under my Network Configuration on my ACS appliance. Is there a report to run in it that will shows this, or is something that has to be done manually?
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Sep 27, 2012
When I do an Inventory Collection, the job doesn´t work with some devices and I have to restart the server. The job doesn´t fail but the log ICServer.log doesn´t got any information and it works for hours and hours and when it finally stops I can see that devices are not attempted.
I have done some succesfull Inventory Collections with Cisco 3750 switches and 805 routes. I have tried witch Cisco 2811 routers and 2950 and 2960 switches but it doesn´t work.
I have tried to update my LMS4.0.1 but it doesn´t find any actualization. However, in the Cisco download page there are some patches.
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Jun 27, 2011
The Cisco 2821 ISR's in our environment are listed under device management (Inventory>Device Administration>Add/Import/Manage Devices), but do not appear in the menus for inventory collection, archive synch, or net config. All are running IOS. No other routers or switches in the environment are displaying this symptom in LMS.
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Jan 25, 2012
we have the following problems with lms 3.2 on windows. Archive management and inventory collection fail.
The following messages we get:
DCMA0055: URN_NOT_FOUND : urn "JRM" : Not found !!
DCMA0077: Could not create job. Check dcmaclient.log for more details.
Someone recommend to remove the following files ctmregistry and ctmregistry.backup.Will this fix the issue?
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Jun 23, 2011
I have 3560-24PS-S (ios version 12.2(35)SE1) that have high CPU (almost 100%) use at every inventory collection (each sunday) or polling (each day 6 a.m) during 2 or 3 minutes.
I read on the forum, that this could be due to some mib object polling failure, and could, perhaps, be solved by upgrading the ios version or configuring view preventing the poll of the problematic object.
But what view to configure ?Is there well known MIB objects to filter ? Which ones ? I did not see any bug related to my IOS version and this behavior in the bug toolkit ... I join some sh commands (unfortunately done when no problem). I will try to obtain the output of the sh command when the pb occurs.
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Mar 7, 2013
We are looking to deploy ISE supporting 5000 devices and would like to use the Cisco UCS platform to host this. Looking at the spec required a C22 M3 would be sufficient; however we would also like to host some UC applications on the same server if resources allow.
Therefore we would like to deploy ISE on a C220 M3 server and connect the associated NIC to a DMZ. We would then like to deploy UC applications such as CUCM and CUPS on the same UCS server with a NIC attached to the internal network.
Also while the UC application would require a UC Foundation License (R-VMW-UC-FND5-K9) whould this also meet the requirements for ISE?
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Oct 10, 2011
2 Nexus 5020 (SysObjId 3.719) brings internal error in inventory collection as following:"RICS0001: Internal Error, unable to process the collected data from the device".whereby 2 other devices from same type, same sysobjid are working well. SDT from v401 shows this device as supported.
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Oct 17, 2011
I am trying to come up with an inventory report of all our 3750v2 stack switches, but for some reason I could not get the serial number of the member switch under each stack. Can Ciscowork LMS 3.2 see the serial number for each switch under a stack?
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Dec 13, 2011
I have larger numbers of WS-C3560X-24/24P/48 Cisco switches with1000BaseSX SFP GIBCs installed per switch in my network and they are all added to my DCR just fine. However, when i generate an inventory hardware report GBICs and GBICs serial number is not showing up. Is there any special settings i need to make?
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May 26, 2011
I am doing a school research project in which I am setting up an OC-192 ring for a company (contract work through AT&T). I have chosen to use the Cisco ONS 15454 SONET MSPP as my platform. The company currently has locations in Chicago and Philadelphia and connects them through an OC-12C ATM connection and they are looking to add 2 gigabit ethernet connections.My question is what cards and parts will I need for the Cisco ONS 15454 SONET MSPP, and how much will everything cost? I have been searching the internet for components and prices and I have found it extremely difficult to find any information.
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