Cisco Switching/Routing :: C2960 / Firmware Error After Upgrade - Cannot Get To ROMmon
Aug 14, 2012
Yesterday I tried to install c2960-lanbasek9.mz.12.55.SE4.bin onto my router. When I changed the boot commands, I did not leave the 2nd option in there and the old firmware has an .ex3 extension. After trying to boot to this new image, we receive a looping error message that continues to reboot and go through the same process.Basically the error is "ERROR: firmware not supported by hardware"I have power cycled it a few times but durning bootup, I never see the ################## which would allow me to BREAK sequence and get into rommon. The device simply waits about 30-40 seconds after boot and goes right back to the looping reboot sequence and the error message. Is there any hyper term or putty settings to change on this?
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Feb 14, 2012
i am trying to upgrade the firmware in my C2960 switch to 15(1) SE2, and i get the error:Failed to execute the command archive download -sw /overwrite /http iosFile
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Aug 7, 2012
I have a 512MB USB Flash device and was able to boot the IOS on the C2960 from it.After that i tried to Copy the IOS file from the USB to the system flash, but it could not find the USB Device.At plugging in the device the systems tells me: "Transfer type 2 not supported" I configured the USB device in NTFS and FAT both are able to boot with the ROMMON, but the normal system does not accept them and i know i can do the copy over a TFTP from my laptop, but it is strange that rommon accepts the usb device and the system does not?
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Jan 29, 2012
I am having problem in upgrading Cat2960 because I deleted the flash in this switch already and now I need installing an IOS image? [code]
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Dec 12, 2012
I tired to upgrade the flash memory on my 871. I have tired to send single break and removing the flash card to drop the 871 to rommon. but no luck, all i get is the below error. I have try restart button on the back and get the same results. How to get the router into rommon mode so i can place the IOS on the flash ?
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Dec 12, 2012
I have ROM MON version 12.2(17r)S2 and I am trying to determine if I need to chnage this to 12.2(17r)SX7. It does not appear I need to with the upgrade to 12.2(33)SXI10. Is this correct?
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Jun 1, 2011
We have some 4510R+E with dual sup 7e that have experienced problems recently. One of the sup 7e's crashed with a "critical software exception":
#show verCisco IOS Software, IOS-XE Software, Catalyst 4500 L3 Switch Software (cat4500e-UNIVERSALK9-M), Version 03.01.01.SG RELEASE SOFTWARE (fc1)
<snip>
ROM: 15.0(1r)SG1
<snip> Last reload reason: Critical software exception, check bootflash:crashinfo_iosd
So I thought I'd upgrade to IOS-XE 3.2.0SG to hopefully resolve the issue. I was reading the software release notes and it says:
If you are upgrading to 3.2.0SG, you must upgrade your ROMMON to 15.0(1r)SG2.If they have dual supervisors, first upgrade your software to 3.2.0SG, then upgrade your ROMMON to15.0(1r)SG2 to avoid the resets uplinks issue (CSCtj54375).
And from the ROMMON release notes it says:
Download the cat4500+e-promupgrade-150_1r_SG2 program from Cisco.com, and place it on a TFTPserver in a directory that is accessible from the switch that is upgraded.The cat4500+e-promupgrade-150_1r_SG2 program is available on Cisco.com at the same location from which Catalyst 4500 system images are downloaded.
So I have several questions:
The only promupgrade file I can find is cat4500-e-ios-promupgrade-150-1r-SG2 (which doesn't appear to be the same as cat4500+e-promupgrade-150_1r_SG2 ). Where the correct file is?Since I have dual supervisors, it says I should upgrade the software, then the ROMMON. If I can do that (run the new software with the old ROMMON) why am I bothering to upgrade the ROMMON in the first place? (update, ok, I see the new ROMMON gives me enhanced crash info and will allow future upgrades without bringing down both supervisors at the same time).When these were ordered/installed, the licenses were all mixed up (I wasn't involved with that ). So the MDFs have dual sup 7e with ipbase and the IDFs have single sup 7e with enterprise services. Obviously, we want the enterprise services in the MDF so we can run OSPF and the ipbase in the IDF. But, OSPF seems to be running just fine in the MDF on ipbase. Are the licenses not enforced on these platforms? The release notes for 3.2.0 say ipbase doesn't support OSPF. So if I upgrade the MDF switches, will OSPF suddenly stop working?
The IP Base image does not support enhanced routing features such as Nonstop Forwarding (NSF) , BGP, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), Intermediate System-to-Intermediate System (IS-IS), Virtual Routing Forwarding (VRF-lite) and policy-based routing (PBR).
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Apr 8, 2012
I want to know what is the different between IOS of the catalyst WS-C2960-48PST-S and the IOS of catalyset WS-C2960-48PST-L.a want to upgrad the IOS of a WS-C2960-48PST-S with the IOS of WS-C2960-48PST-L (because this reference has a LANBASE version of IOS).
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Apr 11, 2010
We have about 30 SRW224G4P switches throughout our network(each one located at remote site) and we have been having problems with these locking up. Normal symptoms are; I can ping the switch but cannot get to the login promot via telnet, ssh, or web-gui even though the ports are open. And how to plugged into the switch after this happens canont reach my router for DHCP.
I did a firmware upgrade to "SRW224G4P_SRW248G4P_image.bix" on one of the switches at our office and this seemed to fix the problems however after the upgrade was compete the config was blank. Is that suppose to happen or did I miss something? I would like to upgrade the firmware on all my our SRW224G4P switches without having to travel to each remote location and reconfigure each switch after the upgrade.
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Jul 6, 2012
This morning i upgraded a remote RV082 to 4.2.0.1 from 4.0.4.1. Numbers could be off slightly since i'm going from memory. I never got the normal acknowledgement the transfer was complete but after an ample amount of time closed the tunnel from my end, re- established my vpn but when i went to log in i received: RV082 firmware upgrade error? The requested server-side-includes filename, /usr/local/EasyAccess/www/htdocs/default.htm, does not seem to exist./quotei googled it and found similar occurrences with earlier upgrades. I'm assuming it didn't reboot itself upon completion of the xfer, at least i'm hoping a cold reboot will correct this but as i'm remote and this install doesn't have an ethernet power controller i'm stuck until monday. Should i bring a spare RV082 just in case.
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Jan 3, 2013
Got 2 pcs. of C2950G-24-EI which are both running 12.1(9)EA1. Now I was thinking to upgrade them to the latest available (12.1.22-EA14), but before I do this task I'd like to know if there's a way to check in advance if those images will run. Any way to check about available memory or memory needs?
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Jan 14, 2013
I would like to upgrade the firmware on my SRW224G4 switch but I don't know which file I should be using. When I go to download firmware I see links for the following
"Cisco SRW224G4 24-port 10/100 + 4-port Gigabit Switch - WebView"
Which has firmware 1.2.3.0
"Cisco SRW224G4 24-port 10/100 + 4-port Gigabit Switch - WebView V1.0"
Which has firmware 1.2.2a
I'm not sure which firmware I should use, and the last thing I want is to brick this switc.
Below are the current firmware details
Boot Version: 1.0.2 (Date: 17-Aug-2006, Time: 14:55:46)
Software Version: 1.2.1b (Date: 31-Aug-2006, Time: 13:47:21)
Hardware Version: 00.03.00
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Nov 15, 2011
My Cisco 1310 firmware crash whiel i try to upgrade with newest firmware, how can i recover my firmware on 1310 Bridge.
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Jan 6, 2013
Have a small stack of two 3750 routers. Get the following error message every few secounds:
%STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state DOWN
%STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state UP
Now I replaced the stacking cables but no joy. It was ok for an hr or so but then the error messages popped up again. Also random links on this stack back to access layer user switches have been going up and down randomly. So I have decided to take the next step and upgrade the IOS.
Although when I try and copy a new IOS I get the following error:
%Error writing flash:/c3750-ipservicesk9-mz.122-55.SE6.bin (No space left on device)
Seems this image is 130MB while the image that is currently on it is 74MB and free space is 54MB. How do I get the image onto the router? If I delete the current image from flash will that cause the router to stop functioning?
Also I noticed there seems to be more than one flash directory. See below:
copy tftp: ?
flash1: Copy to flash1: file system
flash2: Copy to flash2: file system
flash: Copy to flash: file system
null: Copy to null: file system
nvram: Copy to nvram: file system
running-config Update (merge with) current system configuration
startup-config Copy to startup configuration
system: Copy to system: file system
vb: Copy to vb: file system
The current router image seems to be in flash1 and flash 2 also. Could I delete the image from flash1. Upload it there and then boot the router from flash1?
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Jan 21, 2013
im guessing there is zero chance of a firmware upgrade for the SRP527W to support more usb devices is there?
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Aug 24, 2012
I have an E3000 with firmware v. 1.0.01 build 6. I am trying to upgrade to the latest firmware version. I downloaded the file, and when I went to install from the web page I got the error message: Not enough memory available. I tried from 2 computers and got the same message.
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Mar 15, 2011
DIR-655 RevA4 - upgraded to 1.35NA, which is shown on http://192.168.0.1/
When I try to re-log in as Admin, I get a message of invalid password. I have unplugged to reset, but still cannot get back in.
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Dec 25, 2011
first one had to get rid of because just wouldn't work with a 3CX server, anyway, I have a DIR-655 A4 factory shipped with 1.32NA I am trying to update the firmware to 1.34NA but it will not let me. It keeps saying Code:
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May 9, 2012
I have a stack of 4 Cisco Switch 3750 (1 x WS-C3750G-24T, 2 x WS-C3750-48P and 1 x WS-C3750V2-48PS) and I want to do an firmware upgrade of this stack. Actually, all the 4 switches are at the firmware version 12.2(50) SE1 "IPBase" and I want to upgrade them to 12.2(55)SE5 IPBase. According to the release notes, all the switches in my stack are supported.
To upgrade the firmware, I use the command "archive download-sw /imageonly /overwrite tftp://IP_Address/c3750-ipbaselmk9-tar.122-55.SE5.tar" The firmware gets uploaded correctly but then I get the error message "There is insufficient space in flash: to install the required image. Clean up some old images, and try again."
When I do a "show flash", I see that the switch has 5650944 bytes free of 15998976 bytes.
How can i upgrade my switches? Is there an error in my command which I use? Do I need to add an other option?
The problem is, the switches are located in a branch office and there is no direct access to them. Everything must be done remotely.
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May 10, 2012
A new Cisco 3750V2 (WS-C3750V2-48PS-S) running IOS 'c3750-ipbasek9-mz.122-50.SE5.bin' waspurchased to add to a stack of 3 Cisco 3750 (WS- C3750- 48PS-S) switches. The IOS on the stacked switches is 'c3750-ipbase-mz.122-25.SEB4.bin'.I loaded this IOS on to the new Cisco 3750V2 and deleted its original IOS. Boot up failed with error 'hardware not supported by firmware'. I am now trying to follow the recovery procedure but the I can only initialise the flash (flash_init) and there is no 'boot_helper' command to load the boot helper files. There is no option to rum 'copy xmodem' so I cannot upload the original IOS image via xmodem on hyperterminal.
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Dec 15, 2012
Region : UnitedKingdom
Model : TD-W8968
Hardware Version : V1
Firmware Version : 120926
ISP : ADSL24
Just bought new router TD-W8968 and tried to do a firmware upgrade to latest version but keep getting Error code: 4503
Have even tried an older version thinking maybe I had to do that one first but got same error code.
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Mar 19, 2013
I bought belkin N150 recently. I tried to configure with my ISP. They are surprised how I don't have DHCP option in the wifi configuration and asked me to upgrade my firmware. When I tried to upgrade. I downloaded the firmware from [URL] tried to upgrade. It is showing file format error.
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Aug 2, 2011
I’m deploying new images on my switch 2960 24TT L. After installing the new image (c2960-lanbasek9-mz.122-58.SE1.bin) and reboot the switch I have always this error message : “Error loading "c2960-lanbasek9-mz.122-58.SE1.bin"
Interrupt within 5 seconds to abort boot process.
Loading "flash:/c2960-lanbasek9-mz.122-58.SE1.bin"...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ ”
But the switch still boot well. Why do I have this error message?
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Dec 26, 2012
We have a customer who uses about 20 x c2960's switches for access layer and 2 x c3560e for distribution layer. C2960's uses C2960-LANLITEK9-M , Version 12.2(58)SE1. Everything was working fine. Now we got information, that sometimes there are problems with connectivity. Customer tries to reach internet.
SW11#sh int fa0/18
FastEthernet0/18 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is e8ba.806a.4412 (bia e8ba.806a.4412)
[Code].....
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Mar 12, 2013
I am trying to configure RSPAN for one of my client. They have Server-Client VTP architecture. Voice Recording Server is connected to C4507. Agents are connected to C2960 and C3750. I got 2 sessions configured and the connectivity is a as follows:
1. Voice Recording Server-----C4507-----C2960-----C2960-----Agent IP Phones (Session 1)
2. Voice Recording Server-----C4507-----C3750-----Agent IP Phones (Session 2)
Recording works with Session-2 but not with Session-1. I understand the problem could be due to multiple reasons: 1.1. C2960 is working in client VTP mode so i cannot add remote span command under the vlan configuration. 1.2. C2960 has LANLITE IOS image which i am not sure if it supports Remote Span.
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Dec 30, 2011
i upgrade the IOS for switch c2960 and the swtich do not boot from the new image.
-show version
-show boot
-show flash
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Apr 23, 2013
I have a C2960-24TT-L Switch with the following problem:When the Power Cord is plugged in the Switch, all switch indicator LEDs go on very briefly. Then SYST LED blinks very briefly, goes on steady and remains at this state without any indication at the console.Tried the reset by holding the MODE button while plugging in power but I still get no indication at the console. All is fine with console, meaning that if I take out the cable and plug it in another switch, then I see all that there is there to be seen.My question: Is the switch beyond repair or is there something that can be done to get the switch to run POST and boot at rommon so that I can reload SW and configs?
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Apr 26, 2012
I have two WS-C2960-24TC-L Switch with Software Ver 12.2(25r)SEE6 with image c2960-lanbase-mz.122-35.SE5.bin and 12.2(25r)SEE1 with image c2960-lanbase-mz.122-25.SEE2.bin currently on it.
I want to enable SSH connections on the switches and believe I need to import the cryto image onto the switch. I would like to upgrade it to new version that can also support ssh connection but not sure which image to download from cisco. The switches are now live.
System image file is "flash:c2960-lanbase-mz.122-35.SE5/c2960-lanbase-mz.122-35.SE5.bin"
cisco WS-C2960-24TC-L (PowerPC405) processor (revision H0) with 61440K/4088K
[Code].....
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Feb 7, 2012
I've got a C2960 (sw01) and a C2948. (sw02) The sw02 switch is trunked with sw01, and is meant to serve as an extension to the VLANs (1-4) that exist on sw01. It is trunking properly, however, how would I go about giving the sw02 an IP so that I can access it via SSH? Would I have to create a VLAN specifically on sw02 with an ip and switchport an interface to use it? I know that a VLAN can only have a single IP, but I'd like sw02 to have an IP on VLAN1 (192.168.1.0 subnet), is that possible?
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Jul 1, 2012
I am not sure why the CRC and input errors are increasing in fastethernet port...This port is used as Intradomain cross connect to Data Center service provider for LAN extension between two Data Centers in different locations... The link is 100 MB. The switch port is directly connected to patch panel of DC provider and I believe they have some L3 switch or some other device that is providing LAN extension...
#sh interfaces fastEthernet 0/23
FastEthernet0/23 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is 0019.3050.1497 (bia 0019.3050.1497)
Description: ASA_VPN_TO
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
[code]....
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Oct 2, 2012
I am not sure why the CRC and input errors are increasing in fastethernet port...This port is used as Intradomain cross connect to Data Center service provider for LAN extension between two Data Centers in different locations... The link is 100 MB. The switch port is directly connected to patch panel of DC provider and I believe they have some L3 switch or some other device that is providing LAN extension...
#sh interfaces fastEthernet 0/23
FastEthernet0/23 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is 0019.3050.1497 (bia 0019.3050.1497)
[Code].....
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May 19, 2013
I have an issue with one of our switches, switch model WS-C2960-24TC-L, i am not able to display switch temperature as below,
Switch#sh verCisco IOS Software, C2960 Software (C2960-LANBASEK9-M), Version 15.0(2)SE2, RELEASE SOFTWARE (fc1)Technical Support: URL ) 1986-2013 by Cisco Systems, Inc.Compiled Tue 05-Feb-13 12:41 by prod_rel_team(code)
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Dec 29, 2011
I upgrade the IOS for switch c2960 and the switch do not boot from the new image.See the files attached.
show version
show boot
show flash
There is a mistake with settings?
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