Dell AIO 968w - Printer Won't Connect Via Ethernet Or USB

Oct 1, 2011

I have a Dell AIO 968w. I've tried connecting it via the USB that came with the printer and a new one incase the old one broke as everytime I connected it it gave the message. USB malfunctioned please replace device. Later I connected it via Ethernet to my Linksys switch, but my computer wouldn't recognize the printer nor the IP connected. I've tried manually imputing the IP, but no luck.

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I have downloaded the installation data "R147095 Dell Wireless Printer Adaptor 3300 Installation Set-UP.exe".  Saved that to a new CD and loaded it to my PC.  I get through most of the setup wizard but always fail at the same point - The adapter will not connect to the network.  All the usual checks are positive and the network key is correct and in the appropriate case.  I have run Driver Detective and that confirms that the drivers for the adapter are up to date.  The printer is not yet installed on the PC and the software for it has not been loaded.

I have tried this procedure again on a second PC where the printer had been used as a wired slave printer but have uninstalled the printer first.  Same result - Adapter fails to connect to the network.

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I bought my laptop over a year ago. The wireless is really slow. I read other posts about this issue and found out that the network adapter(n1030) on this laptop is faulty or something. So I tried connecting to the internet using the Ethernet port.

The port shows up on my device manager.Realtek PCIe FE Family Controller.I know there is nothing wrong with the modem or the Ethernet cable because internet on the other computers in my house work fine.

I would also like to add that when I bought the computer, it came with windows 7 but had the ubuntu sticker on it. People in Fiji only mostly use windows so I guess the shop I bought this from did the change to windows themselves.

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The laptops are able to print to the printer, but that is only because I used the CD for the printer to setup the wireless printing. When I look at the network neighborhood on both laptops, the printer does not appear. This leads me to believe that the printer is not connected to the network, the laptops have just created a printer connection (the port designation leads me to believe this as it just shows Lexmark 3500_4500 and not an actual address). The hardlined PC can connect to the internet, but is not visible to either of the PC's. When I try to type in the IP address listed on the printers config page, it doesn't see it. I can ping it, but can't connect. I think my problem is in the connection of the wireless printer. I can see it in the connection screen of the 2Wire status page, but I have a funny feeling it isn't configured properly. There appears to be no way to configure the printer outside of using their "wireless connection utility wizard" on the CD.

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