Internet Shuts Off After Connection To Router?

May 30, 2012

I'm currently using a MI424WR Rev F router, with a Motorola SURFboard SB5120 cable modem.If I connect directly with the cable modem to the PC, the internet works perfectly fine. But the issue is I have 3 connections, (2 wireless, 1 wired)Okay when I connect my modem to the router (Ethernet into WAN, blah blah) the modem suddenly loses signals. I've noticed this on the modem's status page. (192.168.100.1)The downstream power level would constantly change, and the modem will lose the Known CPE MAC Address. (When connected to the router)In order to fix the problem, I would need to connect directly to the modem and reset to the factory settings and wait out the 30 minutes.

here's my current status:

2 Coax Splitters
Comcast Cable Provider
A Verizon Router (Capable until this point)

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