Arris Router - Unable To Connect To Wifi On All Devices
Jan 21, 2013
I cannot connect to the WiFi router, an all-in-one modem+router provided by my ISP. Now, I run an Ethernet cord from the router to my computer: the computer works just fine. As of a day ago, though, none of the home's Apple devices will connect to the network, despite reboots, password retypes, and shouting at them. Each device (two phones and an ipad) can identify my network, but they cannot join. Additionally, there is an old laptop that cannot connect anymore.
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Mar 1, 2013
In my device I am able to browse through & connect to my HOME wifi network ; But after connecting it says 'No Internet Access'.I tried connecting with my SONY Bluray , iphone , ipad , laptops -- everywhere same story.I am able to plug in the ethernet cable directly from modem & able to connect to network.I am not able to open the http://192.168.0.1 -- ( When I am plugged in the modem directly)
Following are my router details
FCCID - KA2DIR601A1
IC : 4216A-IR601
H/W Ver:A1
F.W Ver:1.00 NA
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Nov 1, 2012
I was using the Internet fine lastnight switched on my acer laptop this morning and wasnt connected to the router. I tried connecting but it just fails. I'm still able to connect with my iPad and iPod. I tried uninstalling and reinstalling the network adapter however this fails to successfully install. I've searched for hours but can't find a solution. I'm also unable to reset the router etc because I live in china and the router is in a roommates room whose door is locked.
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Aug 17, 2012
I have an ARRIS Docsys3 modem from Comcast which has a built in WiFi router. I also have a DIR-655. The Modem is in my office and I have a 100' Ethernet cable running through my attic to my front room where the dir-655 is located.
I use the DIR for WiFi as well I have it connected to my TV and Xbox.I use the ARRIS Modem for WiFi as well I have it connected to another Xbox and a Desktop computer.I want to have everything on 1 network, Dir-655 uses IP address 192.168.0.1-100 and the ARRIS uses ranges 10.0.0.1-100. I want to be able to connect to the dir-655 and have the IP for that connection join up with the 10.0.0... network so that I will be able to transfer files freely throughout the network.
I want everything on one network. Right now when I connect a laptop to the DIR-655, I can not access the printer that is connected to the Desktop on the ARRIS modem. I have to connect to the ARRIS modems WiFi to then use the printer on the desktop.Likewise, I want to use the media extender on the Xbox connected to the DIR-655 with the Desktop connected the the ARRIS modem, but I can not because of the to different networks.
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Apr 25, 2013
Currently have a linksys wrt54gs connected to an Arris TG852G/CT. Currently getting poor speed via WIFI for Comcast Xfinity service. The Arris modem is connected directly to the Linksys Wireless Broadband Router via Ethernet. It lists the linksys broadband router as unknown device and does need utilize the 54 mb/s g standard available on this device. I have updated the firmware to 1.52, reseted the Arris gateway to factory defaults, and reset the linksys to factory defaults as well. The IP address is 192.168.1.1 for the linksys/ 10.0.0.1 for the Arris gateway.How do I improve connectivity between the Arris Gateway and the LinkSys broadband router (model WRT54GS ver 6.0)
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Sep 28, 2011
I have several devices connected to my EA4500 (two wired computers, two wireless laptops, iPhone, iPad, and a network drive). i have not been able to connect any new devices wirelessly. New laptops, PS3, friends laptops. Error message would suggest that password is being entered incorrectly, but I change the password to very basic word (idiot proof) but no luck.
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Jul 28, 2012
We have Cable DSL modem that connects to router. One wired connection from router to PC. Wireless devices are 2 iphones 2 ipads and 2 imacs. Constantly having to power the WRT120N off and back on to regain connectivity.
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Jan 3, 2012
I have a WRT610N which does not allow me to connect any new devices to the wireless network. This is a recent problem as I have been able to connect new devices before. Devices on the wireless network, those that have been on the network, are able to disconnect and reconnect. Just new devices are excluded. Have gone through the admin screens to see if something is amiss but can not find anything.
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Nov 29, 2011
I have a WRT610 and am unable to connect any devices wirelessly. All the lights on the right hand side of the router are on except for the USB connection....what am I doing wrong? The router has worked for about a year flawlessly and last night all wireless connections quit.
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Jun 19, 2011
I have my pc connected to the router with a cable. As soon as I switch it on I can't connect with any of my wireless devices like my laptop, tablet, mobile phone. As soon as I switch off the computer it works fine with all devices.
Is this a setting where the cable connected pc gets preference that I could switch off?
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Dec 26, 2012
I just installed an older router (WRT120N). Purchased an adapter for desktop and wireless connection for destktop works. Cannot get other devices to use the wifi (iphone, ipod, android phone...). I am at a loss. Saw some suggestions about disabling a Upn or something under the router's LAN properties
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Oct 17, 2011
What the heck is key renewal? And why does it change every 3600 seconds? Does that mean my password will change? If so how do I connect additional devices to my Wi-Fi after the 3600 seconds?
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Feb 25, 2013
I recently received my Arris modem from comcast and during the installation phase I kept looking for an option to change the wifi mode from b/g/n to n only as all my network adapters connecting via wireless are n types and I want the max speed available from the modem. At no time did the option come up to define. So I finished the set-up and eveyone is connected, albeit at 54 Mpbs.I have accessed the modem via 10.0.0.1 after set-up in search of another option where I can revise the wifi mode. No luck. Comcast gave me the backhand lob over to Arris and Arris followed through with an overhead smash at the net.
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Jun 20, 2011
I just successfully setup my wireless Netgear router to work with my laptop and desktop. I now want to get my iPhone to connect to it as a WiFi connection. It sees the available network after I enable WiFi, but when it tries to connect, it just says "unable to connect" or something after I input the password.
My current password shows in the Netgear router (through 192.168.1.1) in the "passphrase" field under Wireless Settings, and it's cp6s-n3rb-ziav. This is what I put in the password field for my particular network in the iPhone before it tells me it can't connect.
There is an option on the left column in the router for "Set password," but it's just to change it to something else. If my iPhone won't accept the current one, I don't see why it would accept a new one, and then I'd have to go and change it in the laptop, too. Without knowing if that's the issue, I'm holding off on that for right now.
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Feb 20, 2013
I have been using broadband in my laptop using asus wireless router/modem DSL-N10E for last 2 months but with Ethernet cable plugged in. I have never used its wifi function. I tried today but was unable to connect after entering security passwordWhen look for troubleshoot it says "There might be problem with the drivers for the wireless network connection adapters"
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Dec 26, 2012
My parents recently purchased a Linksys N600 router to satisfy their wifi needs. They are running into an issue. Apparently, only my mothers laptop is able to fully connect to the device and port data in and out. My fathers laptop and his tablet both are unable to get past the "limited connectivity" yeild. They are both running on laptops using Vista and the tablet is Android.
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Apr 19, 2012
My laptop won't connect to my wifi. No idea why. I've restarted it, the router and the modem but it didnt work. Thing is it says that it can pick up signal on my wifi but it won't connect. The desktop computer works fine and mom's Nook connects to wifi and works fine, it's just my laptop not working. I've also tried connecting it directly to the modem and it still won't connect.
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Jul 19, 2012
I have problem connecting the wifi router to my desktop (running Windows XP) through LAN. When i connect the internet cable directly to my desktop, it was working. But when i connect the internet cable to wifi router, then a LAN cable from router to desktop, my desktop is showing that the network cable was disconnected. I have used the different lan cable too. I have used the reset function too. But the problem was not solved. I am getting the wifi access. But the connection between the router and the desktop was not established.
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Sep 2, 2012
All other devices can connect to wifi, but windows xp can'tI have tried resetting the router, as well as the wifi connection on the xp, but nothing works.
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Jan 3, 2013
I am supposed to be working remotely. My Asus laptop has worked w/out issues at home, work, airport, etc, but it won't work in this house. The Nook connects to the wifi here w/out any problems.
The network box shows four bars and says I'm connected when I pull up the list of possible connections, but then when I troubleshoot it says, "no Internet acces".I have Windows 7 currently.
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Apr 4, 2012
Sony Vaio laptop model pcg-71314L - unable to connect to wireless devices - after many attempts at fixing - decided to upgrade to Win 7 Pro. Once loaded, there are no drivers/devices/controllers listed for networking
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Aug 21, 2012
I'm running Windows 7 on my desktop, and I've had problems since yesterday with my pc. My Vista notebook, ipad3, ipod touch, android based phone and blackberry are all able to connect to the wifi, but my desktop is unable to connect to the wifi or ethernet. Things were working fine until yesterday, when I had to power cycle, after which the desktop connection stopped, though other devices are working fine. My ipconfig details are as follows:
Windows IP Configuration Host Name . . . . . . . . . . . . : DELL-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : reliancebroadband.co.in
[code]...
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Aug 19, 2011
I recently purchased a WRT120n router to set up wifi in my house. I had installed the software and had the Wifi up and running. However, I am unable to connect to my wifi connection thru my cell phones. It does not connect to any of the smart-phones we have at home (Nexus S, iPhone 3G, )
The wifi connection is working on the laptops (Mac and Windows). Just not connecting to the phones.
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Nov 1, 2012
i've just a D-Link DIR-600 router last month and i successfully installed it and its working great. Until 2 to days ago, my brother told me that he can't conlnect to the wi-fi. I said that its working just fine and told him to just reset his phone. And then, my sister also told me that she can't connect too. I checked their devices like iPhone 4S and iTouch and it says "Unable to join the network....... Also phones of my friends can't connect also. It was just working fine. I haven't changed anything on the router's configuration. I already reset the router, unplug then plug it and its still not working. The router is connected to my laptop and I can still browse the internet. Its the wireless connection that is not.
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Feb 29, 2012
I have looked through some posts on here of other people having the same trouble, I tried doing the different things suggested and it still is not working.Laptops/desktops can connect to the open SSID perfect, but anything portable such as iPads, Kindles, Phones etc.do not ever get an IP.I'm remotely troubleshooting this issue for a customer and have SSH ability.
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Sep 24, 2012
I have a Cisco Linksys Router Model WRT120N - which is connect wirelessly to my MAC home computer. I also have a Dell D630 Laptop using WindowsXP. I have recently moved and my laptop used to connect to my wireless router (when I was at my old house) But now at my new house my laptop wont connect. It will connect wirelessly at other locations. The laptop picks up the wireless name and shows full strength.
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Jan 4, 2013
Today I got a new modem brought from Insight my ISP.
Modem: Arris TG862
Router: Cisco Linksys E1200
What happened is I connected to the modem's configuration page and turned off dhcp for all of the options because I wanted my router to do this, but after doing this and saving my settings, I can no longer connect to the internet or the modem no matter what I try. I really don't want to call insight when they just brought the modem.
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Nov 22, 2012
I got a new modem from the cable company Arris TG862G. This is a wireless modem and I had them set everything up on their end which is now after 2 hours with them on the phone working fine. The problem I'm having is somewhere in my computer is my guess and their guys didn't know which way was up so i gave up on them fixing my issue. So here I am. I have a custom built computer that is using a Gigabyte mobo and has been working fine with the on board Ethernet card before now. I used to have the desktop plugged into an Arris modem via a Belkin router and this set up worked fine. I also took the current modem and plugged it into the Belkin N600 router and then to my computer and to my complete bewilderment it worked fine. I wanted to get rid of the router so I could see if I could get faster download speeds (That initial issue being on speed tests I get 50mb/s and on actual downloads I would only get 5mb/s).
I got it to work (I have no idea how) for about 20 minuets. When I restarted the computer it stopped working. I am now back to square one which is the desktop not even recognizing that there is a cord plugged in. I know the cord is fine and the ports are fine as well that isn't the issue. My laptop connected just fine to the Ethernet cord with no issue. I have uninstalled the Belkin software to see if that was the issue and no change. Everything wireless works just fine, it is just this Ethernet connection that is FUBARed, and again ONLY with the desktop.I am running Windows 7 ultimate. I am about to QQ and just deal with the 5mb/s downlods because that's not terrible but I got greedy.I was messing with the Ethernet wire some and it started picking up the router but never tried to connect to the internet, I'm going to try other wires but I don't think that's the issue.
OK so another update ladies and gents: my desktop has been on for about 40 minuets now and it is connected to the modem. I have done nothing to it that would cause this and it just randomly happened. Short of never turning my computer off again which would be hell on my power bill what can I do to fix this problem? On speedtest.net I'm only getting 30.48 Mb/s and as I said earlier I should be getting around 50mb/s (which is what I get on on the wireless laptop). I just restarted it and it wouldn't connect to the modem again.
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Jan 7, 2012
What's happened is that after transferring my old PC's data onto my new one, and putting that one in place of my old one, therefore hooking up my modem to it, my wireless devices have been having trouble connecting to the router. Everything's hooked up fine, and it was working perfectly before, but now my devices such as my laptop and Droid Pro can SEE the router (As in connect to it and say that they are getting excellent signal strength), but when I try to open my browser, it asks as if I'm not connected to anything at all. The PC that's wired to the modem through the router works fine, however.
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Mar 10, 2013
I can not connect any equipment by WIFI. Tablet & Ipod. Equipment recognize a network but doesn,t connect.
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Aug 15, 2011
laptop to the Internet via wifi and am having no luck. The other computers in the house and my iPhone have no issues connecting, but his computer does for some reason.When I look at the status of the wireless connection, it's says the the IPv6 is limited.Since I am posting this from my iPhone, I'm limited as to what information
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Nov 9, 2012
I can get regarding using the Collobos Fingerprint software through my WRT150N router. I'm using Windows XP SP3 and immediatly after installing (which went extreamy well) it immediatly found and listed all of my home network printers. All of the wired and wireless windows based systems in my house can see and print to the printers without any problem. However, getting ANY of my apple devices (iPad, iPhone etc ) to print will not even show them as listed on the device when I select print on the devices. Collobos says that I have to make sure that Ports UDP 5353 doe Bonjour and TCP 6361 for FingerPrint need to be open both ways for it to work, I have no problem getting into the router settings and have set them up as stated above in Port Range Triggering and enabled. Also made sure Filter Multicast was not check marked in Security. Unfortunatly, that doesn't seem to work as I had hoped.
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