Mar 16, 2011
My internet (via wifi) works just fine. But here is the situation that has me baffled-I have a house that has ethernet wired ports in each room, then there is a central hub in my closet. In the hub, I have a grey ethernet cord that is labeled 'service'. This service wire connects to a board that features 12 ethernet ports, 1 of which says 'in', 1 says 'security interface' and has a little nub in it, and the other 10 are not labeled. The grey wire is in the 'in' port.So I am left with 10 ports- port 3 of 10 has a (phone cord size) cord in it, connecting into the 'line' port on my Qwest modem/router. (Qwest set this all up for me, by the way). The modem/router is obviously plugged into the wall. Now- remaining loose in the hub are 9 ethernet cords- 5 blue, 4 green. Each one of these is written on in sharpie, and has a room label on it. 'Family, living room, kitchen, etc...'. So, pretty obvious, I simply found which cord corresponds to the room I am trying to use (family GREEN is one, family BLUE is another). These 2 wires correspond to the top port, and bottom port of a switch plate that is in my family room. Now- inside the closet hub I plugged family GREEN and family BLUE into the back of the ROUTER, ports 1 and 2 (of 4 available). Now- I went back to the wall- connected ethernet wires into the wall plate and then into the ethernet devices I am trying to use (slingbox and directv dvr). Neither are working.
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If I go to setup menu on dvr it says it cannot find a network, not getting an ip address. is that the slingbox red lights are both solid (which means there is a connection), and if I go back to the router ETH1 and ETH2 are lit up on the front, again implying that I have a valid connection. This isn't rocket science, but I must be doing something wrong. Are the family GREEN and family BLUE supposed to go into any of the 9 remaining ports that are open inside the closet hub? Because my thought was- let's say hypothetically I wanted to use every available wall jack in my house. There are 9 wall jacks total, but there are only 4 ports on the router. So this would not work. But, there are 9 ethernet ports open on the board in the closet. So I must need to use the ports in the closet, NOT on the router? If so, are these closet ports specific? Because (remember I have a phone like cord coming out of port 3, going into the 'line' port on my router/modem) I took this phone like cord out of port 3, plugged into port 4. and 5, and 6, 7, etc... and none of them would allow my wifi to work- the INT light goes off on the modem/router at that point. But when I plugged back into port 3 (where Qwest originally put it), INT lit back up and wifi worked again. So this makes me think that these 10 (9 remaining) ports are specific somehow? I know this was a lot to read. End result I am looking for- continue to use my wifi on the computer (the ONE place in my house there is no wall jack lol), and connect my slingbox and my directv dvr to the wall jack in my family room so I can (have slingbox) and get On-Demand content for directv.