CBN SVG6540E Modem - Internet Connection Changed IP
Aug 31, 2012
While I was out of the house, my father rearranged the network cables a bit. I don't know what he has done exactly - He says nothing more then pulling and untangling.
When I came back home, my internet connection changed its IP from 192.168.0.205 to 169.254.197.233. The speed changed from 1Gbps to 10Mbps. It has also been at 100Mbps for a while. My subnetmask changed from 255.255.255.0 to 255.255.0.0. The standard gateway changed from 192.168.0.1 to no standard gateway. My DNS servers remain the same.
I have checked the lights of the UTP ports, and it looks like it's only sending a heartbeat every few seconds.
All the cabling is gigabit, my network card is a Realtek RTL8168C(P)/8111(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20). THe modem is a CBN SVG6540E.
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Feb 6, 2012
I pay for a 50mb service and reguarly check the download speed I was getting. I would always get between 45-50mb. However I went on holiday for a few days, and so I turned all the plugs off at the wall(something I never do) and since I got home im getting speed of around 20-25mb. I called the engineer out but he wasnt able to do anything because when he connected it to his laptop, he was getting speeds of 47mb. He said he didnt know why i was getting such a slow speed through my desktop, just said it must have something to do with my computer.
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Apr 10, 2013
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Then I tried changing the subnet mask through lan settings in ipv4 by connecting the Ethernet cable but still no internet n no connection to the modem settings page as well.
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Jul 4, 2011
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Feb 3, 2013
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Linkstation setup says Linkstation not connected, but it is.
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Aug 17, 2011
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Jun 4, 2012
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Jan 29, 2013
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Nov 22, 2012
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Oct 18, 2011
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Mar 4, 2011
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Jun 8, 2011
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Feb 8, 2011
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Nov 6, 2012
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Apr 6, 2011
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Oct 12, 2011
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Dec 29, 2011
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May 31, 2011
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Mar 19, 2012
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Mar 25, 2013
Everything was working fine and I was poking around in the router settings and clicked the Clone Mac Address button to see what it did and hit Apply.
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I have an ASUS Wireless Router RT-N66R.
Edit: I got back on the router but now my wireless MAC address is the same as the LAN MAC address. I think this is what the cloning did. Is there any way to find my old MAC address?
The section is titled Special Requirement from ISP so I think I may need to use a certain MAC address but I don't remember what the old one was.
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Jan 9, 2012
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Jul 3, 2011
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Aug 26, 2012
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Jan 31, 2012
My laptop died last week and have been using my husbands, which I hate! We had some issues with computer freezing on some webpages or after being on webpages for awhile (like facebook). Yesterday it froze and I could not get it back on. When he got home he did scan disk (which I also did) and got it working after going into safe mode and doing system restore. He said an update had gotten through and messed things up. Anyhow, after he was on it a few hours last night, we lost connection. I figured the crazy weather was the culprit but it has been off all day. Our router is working and connecting but the adapter is not. Also our home phone says there is no line. We have unplugged everything several times, checked to make sure everything is in the right spots, I have even reset the router and rebooted the adapter. I uninstalled and restalled the adapter also. It is now telling me that "the connection between your access point, router, or cable modem and the Internet is broken". The only lights I have on the adapter are power, battery, DS and now the US light is blinking. The online and link lights are not on.
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Jul 17, 2012
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Nov 25, 2012
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How bad can I break the internets and subject myself to the wrath of my wife's downed internet connection =D if I plug it in between modem and the switch?
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Jan 19, 2013
Immediately after a power outage, my internet connection predictably drops after a set period of time or usage. It is either after about 30 min or 5-15 mins of watching Netflix. I have a modem hooked up to a wireless router and use the network on my iPhone, laptop and Roku. Since the problem, I have dropped to just having my laptop connected but this has not worked. The wireless network will disappear after the 5 - 20 mins, the light on the modem and router will show no internet (all other lights are normal). Internet connection will be reestablished if I either unplug both the modem and the router (not just one or the other) OR if I unplug the ethernet line from the modem to the router and plug it directly into my laptop (the internet light on the modem will go from "off" to "on"). Despite internet connection working from transferring from the router to the laptop if I connect it back to the router, the internet lights goes off again (resolves upon unplugging and plugging modem and router back in). The internet has not yet dropped when it is physically plugged into my laptop.
I have tried the following:
-Powercycling (temp fix until it crashes again)
-Plugging into a different outlet (I cannot connect it to a different phone line, only have 1 with DSL. Also, I do not have phone service or cable, just internet via DSL)
-Resetting modem
-Resetting 2 different routers
-Calling ISP, their test of the modem was inconclusive
Again, my wifi does not see my network whenever the internet is dropped or the ethernet cord is unplugged from the modem. The outlets I have it plugged into has some type of electrical issue, two electrical devices have shorted out in the room they are in. I do not think this issue is electrical, everything seems to have constant power (unless the power outage shorted out something in the modem). Below are some details of my modem and router. I will provide any additional info requested. I will gladly buy a new modem but I want to see if it can be fixed first.
My modem: Westell
WireSpeed Dual Connect
Model: A90-210030-04
DSL Statistics
Line State: Up
Modulation: G.DMT-Mode
Data Path: Interleaved
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Router: Linksys E2000 Internet Connection Type: Automatic Config - DHCP (I tried PPPoE and it never got a valid IP address from my ISP)
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