Cisco Security :: 2821 / Unsupported SMTP Parameter

Apr 19, 2006

We are running IOS12.4(5a) on a 2821 and have "ip inspect esmtp" enabled. We noticed that every day several emails end up in the postmaster account with the following message:
 
"A mail message was not sent due to a protocol error.
 500 Firewall Error
The message that caused this notification was:"
 
On closer inspection the router logfiles show:
 
Apr 20 08:54:19 loghost 830747: 810587: Apr 20 08:54:19.441 BST: %FW-3-SMTP_UNSUPPORTED_PARAMETER: Unsupported SMTP parameter (Data Size (> 20000000)) from initiator (172.16.1.6:3537)
 
But the emails in questions are just a few kB. So what is going wrong. This is especially disturbing because the users don't get a notification that the email has not been delivered.

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