D-Link DIR-825 :: Can't Get VOIP ATA To Work Properly
Aug 18, 2012
I can't get my VOIP ATA (linksys SPA-2102) to work properly with the shiny new DIR-835. I updated the firmware to 1.02 and messed around with various settings but it just won't work. Well, I can get registered and everything looks ok but, when I receive a call, the person at the other end can't hear me. I can hear them fine, but they can't hear me. I don't have any problem when I call someone. Still, it is frustrating. The problem persist even though I put the ATA in the DMZ.
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Aug 8, 2009
I have a DIR-825 since a couple of days, Hardware version B1, firmware 2.01EU (date Fri, 12, Jun, 2009 = latest european firmware) Have portforwarding for ports 25, 80, 443, 143, 993 via virtual server to a local linux server (192.168.0.3)
My (SIP protocol) VOIP phone (192.168.0.100) does not work anymore since I use this router. It worked fine on my old WRT54G. The phone logs-in normally at the voip provider but when I make a call, it seems that the ports are not forwarded or are blocked by the firewall. I have tried to manually setup portforwarding and virtual server instead of portforwarding.
I have tried many things, from disabling QOS, SPI, end point filtering and more but it does not work. I have also programmed DMZ for my ip-phone, but it does not work. Nothing found in the logfiles about frame drops. (I have setup a syslog on my linux-server)
There seems to be a bug causing frames dropped, as my setup has always worked with my WRT54, and should work with DMZ set, but it does not. The same setup works fine on a DIR-655 of a friend.
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Jan 11, 2011
I have an problem with VPN connection on notebooks. Sometimes the VPN connection works perfectly, and other times it just doesn't work at all.The Cisco VPN client software is version 5.0.04.0300. Operating system is Windows XP Prof SP2.When the connection fails, the client statistics window shows "Bytes Received: 0".Rebooting the system, has no effect
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Dec 1, 2012
I'm a new user of VOIP. My network connect is Cable modem -> router (Dir 615) -> ATA (SPA122) . Outbound calls have no problem. But inbound calls sometimes work, sometimes not ( got message: not in service)
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May 22, 2012
The electric went off in my house about an hour ago, causing my computer to turn off as a result. Ever since, the internet on my PC has been acting up.
My internet was working perfectly before the power cut both on my laptop (my mum was using it at the time) and PC, however, while I've got no problems with the internet on the laptop, my PC keeps losing the connection to a ridiculous degree. It'll drop the connection for over a minute at a time, come back on literally long enough for me to refresh/load 1 webpage (~5 seconds), then go back off again for another minute or two.
All the lights on the router are on and I've even cross-referenced (lacking a better term...) the internet connection between my lap top and desk top and my laptop will work fine when my PC is telling me there's no connection and nothing will load on it. It seems to me that something has happened to my desktop when the power went out but I have no idea where to begin to even try to find out what's wrong.
I've tried turning off the router by both the wall and the little button on the back of it, and I've restarted my PC twice as well and still the internet doesn't work properly. My laptop picked up the connection as soon as the router came back on with no problem but my desktop struggled to find the connection and only picked it up after turning the router off twice aand restarting the computer twice as well and as I said, when it finally did find the connection it just keeps dropping it.
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Mar 14, 2011
How do i make sure that my voip softphone is going through the vpn i have and the other party ( voip prvider is seeing the vpn ip insted of my real ip
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Dec 1, 2012
I'm working on an M5030 that has a red X on the wireless and will not find any networks.
- The ethernet connection WORKS
- The fn+f2 wireless switch combo seems to do nothing
- I've updated the bios
- I've uninstalled and installed the latest driver
- I've installed external USB wireless adapter but it has same issue
- I've scanned for malware, all clean.
When I go to network adapters it has signal bars on the wireless adapter but when I right click -> connect disconnect -> nothing shows as available. If I diagnose, it just says there may be a problem with the wireless adapter. I've tried DISABLING ZoneAlarm firewall to no avail also.
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Nov 12, 2011
I have a new Lenovo Ideapad laptop and Im having problems connecting to internet using ethernet cable. The thing is this problem occurs only at one particular place (dorms) because Im having no internet problems at other locations.
It looks like this: I connect using ethernet cable, Windows 7 identifies the network and everything looks normal, but there is no internet when I open a browser (I tried IE, Firefox and Chrome). It just loads and loads and sometimes it loads my Google homepage, but only after approximately 30 seconds or it does not load it at all. The same applies for other pages - they do not load or they load after a minute, but the pages are incomplete, they look like HTML
When I do a ping at CMD, it shows the same problem, the replies are slow or it shows "request timed out". I tried pinging various pages or IPs with same results. The only thing Im able to ping normally is the IP of my network adapter. My IPv4 is set to automatic, but I also tried manual parametres, just in case.I tried 3 different cables, switching antivirus and frewall off, did spyware search, switching IPv6 off, switching WiFi off, reseting the main dorm router etc etc...
Strange thing is that my laptop works perfectly anywhere else (home, work...) so I suppose there is no problem with the configuration of my laptop or network adapter, BUT the internet provider says there is no problem with their network or router since other laptops works normally at THAT location (even my other laptop does work there), so mine Lenovo is the only laptop which is having problems... and when I check the properties of the network, upload is always higher than download, but generally both are very small one more strange thing: I can watch live stream videos using one particular software and I can download torrents quite normally, but loading Google and other pages is a major problem, even Outlook or Google Earth/Talk does not work properly
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Nov 29, 2012
I have several laptops that work fine with my wireless router. I have a new laptop with Windows7 and it will not stay connected for more than a couple of minutes at a time. Are there any issues with this router and Windows7?
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Dec 27, 2011
I have an inspiron N 5010 laptop. It didn't have any software with it, just a DOS operating system. So I downloaded all its drivers here on website.Some of its Network drivers did not work properly though.
Now I purchased a wireless modem and everybody can find its network on their utilities, but me!
So I guess it's a software problem. How I can download a proper working software for my laptop, because I checked my system information and there is no adapter in its network part.
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Jul 25, 2011
I have a new Polycom Soundpoint IP550 VOIP phone that was not connecting via my old WRT54GS router. I purchased a new router, the E4200, thinking it was just the age of my original router. It also will not allow the VOIP traffic through. I can connect the VOIP phone directly to my CenturyLink modem and it works. But when I connect it back to the router it stops.
I contacted Cisco support and they had me upgrade the firmware to 1.0.02 build 13 May 24, 2011 version. Also adjusted down the MTU to 1364. That still did not work so they told me to take the router back to the store. I have not done that yet as I want to ensure that the router is really broken and not that I am missing a setting. The tech said that I should be able to plug the VOIP phone into the router and make NO additional changes.
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May 21, 2011
I purchased Linksys WAG160N (from a store) and I also have 7 Linksys SPA962 VOIP phones provided by MyNetPhone with service included. All tests we found out that this modem doesn't work with this VOIP phones. Somehow probably doesn't give access to MyNetPhone servers to get connection with this phones.I purchased an other one from DLINK and works perfect?
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Nov 23, 2012
it keeps disconnecting and ping breaks all the time.other laptop and phones work fine.and if i go 5-10 meters away from router it gets worse.tried new drivers and bios.even tried to change settings of wireless card still problem is there.
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Dec 15, 2011
How to set up RVS4000 QOS settings to work with a VOIP phone system? I need to get the QOS active on the VPN so that a remote office with VOIP phones can reach the PBX at the main office over the Internet connection.
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Jun 7, 2011
I have the e4200 and I am having trouble getting DHCP reservation to work properly with my Windows 7 machines. Perhaps there is a step that I am missing. Basically I go to the DHCP reservation setup page, select my machine and add it to the reservation table. Then I save the changes. As soon as I do this my computer goes offline. If I reboot my machine, it is still offline. I've tried the same procedure to reserve the IP address for my phone and it works fine so I wonder if the problem is with Win7.
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Feb 28, 2011
I have the WUSB600N wireless adapter, and I'm using it with Windows 7 Ultimate 64bit. I'm using the latest driver available, 3.0.10.0. When Windows first starts, the adapter is not working properly and fails to connect to any networks, no matter how long I wait. If I unplug it and plug it back in after Windows is already running, I do not have this issue. This also does not occur when "restarting" the machine; only when turning the machine off and then back on.
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Feb 14, 2013
Region : Argentina
Model : TL-WDR4300
Hardware Version : V1
Firmware Version :
ISP :
Region : UnitedStates
Model : TL-WDR4300
Hardware Version : V1
Firmware Version : 3.13.23 Build 121225 Rel.37950n
ISP : Comcast
I just upgraded my DLink DIR655 to WDR4300. My VOIP service has worked for the last 5 years. But with WDR4300, I'm frequently experiencing dropped calls. The call will be cut off every 20 seconds or so. This is really a deal-killer.
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Dec 9, 2010
I have a Voip application on my Windows Vista Home Premium. It is called Reliance iCall. I was not able to call from this application for a few months and so i thought there was something wrong with it. But just yesterday i thought of connecting my modem directly to the desktop and the call went through without any problem. It is only when i connect modem to computer through router that this application does not does not do anything.
What could be in this router that is blocking the calls from making a connection? There is also no setting to configure in this VoIP application. I dont know what to do. And also dont want to keep on switching modem's ethernet cable from router to computer and back.
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Jan 29, 2012
I bought a TP-Link TL-WR841N which i have managed to setup up properly, i am able to connect to the wireless and get internet access. However the minute i walk out of the room or a few meters away i am disconnected and i can't re-connect, i get the "windows cannot connect to TP-LINK" message. The signal strength in on excellent and i know it works because when i stand near it, it works perfect.I phoned TP-LINK technical support who were pretty useless and couldn't fix the problem.
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Feb 14, 2013
I got the DIR-835 today and have been spending hours trying to get it to work right. Everything works well except I cannot for the life of me get this router to let me stream youtube properly anymore.
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Apr 26, 2011
My problem is two-fold:
1. the DAP-1522 will not connect to the 5GHz network of the DIR-815. Although, this doesn't surprise me as none of my 5GHz-capable devices see it, other than intermittently and at low signal. It is most likely an issue with the 815's 5GHz radio/network.
2. OTOH, the 1522 does appear to connect to the 815's 2.4GHz network just fine. However, there is no Internet access for any of the devices connected to the 1522's ports.
I know the 1522 can work correctly on 2.4GHz, as it previously did fine with my prior 2Wire router from AT&T. (I've just switched to Comcast, using the DIR-815 connected to their SMC modem.)
Also, I know the router and modem work fine (at least with 2.4GHz), as all of my wireless devices connect easily and with screaming bandwidth to the router and Internet.
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Feb 11, 2013
So I have a DIR-825, I got from a family member as they didn't need it anymore. (Don't know if its under any warranty at all) I have a few different problems with it:
1. It doesn't install correctly. I insert the disc, the "Checking adapter enabled" finishes quickly and easy. Then the "Checking network status..." goes for about 30 seconds - 1 minutes and then I get the "Your new router does not appear to be connected properly." It gives the Follow these steps message of checking connections/resetting/etc, which I have done multiple times without success.
2. Despite the failed install, I DO get an internet connection. It starts to get weird though. I have 3 different connections currently connected to it with the following properties:
Modem>Computer (Wired) - 16 MB/Second
Modem>Router>Computer (Wired) - 3 MB/Second
Modem>Router>Laptop (Wireless) - <1 MB/Second
Modem>Router>iPhone (Wireless) - 13 MB/Second
I've tried looking through the options on my router but nothing looks like it will work .
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Jan 27, 2013
My Dlink DCS-942Ls had been updated to the latest firmware both 1.12.1608WW and 1.12.1628EU. (I grouped them into two firmware devices). They are all H/W version A1, agent version 2.0.15-b11. If I setup time to automatic time configuration and sync with NTP servers ( all from drop down list and Thailand NTP server time1.nimt.or.th) , they did not work and I must set time manually every times I power off and on these IP cameras. I knew that this issues has been raised for long times and still exist in the current firmware.Simple way to eliminate this problem is specifying NTP server into IP number. ping your national NTP server URL and then get the IP address , e.g. time1.nimt.or.th has IP 203.185.69.60 , or ntp1.dlink.com has IP 61.67.210.241. I have tested many ways and the results can be comfirmed that URL NTP letter cannot sync time but IP number can do. I also has a DAP-1360 Repeater mode and test with its "System Check" ping test, the result are success either URL NTP server name and IP number. NTP protocol is different to ping test. I'm not sure that which parties (ISP, DNS, Router, IP camera device) should fix this error. I decided to specify NTP server with IP number to all network devices from D-Link. Minor risk may occur if a national NTP server change its IP number.
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Jan 3, 2010
I just bought the Dir-601 router and so far it is fast and stable. However, I haven't been able to get it to work on Quake 3 (no connection to the Master server) or VOIP using the Linkysys Pap2 voip adapter. I tried setting it up using the predefined port forwarding rules to no avails. I tried port forwarding certain ports and even using DMZ but also without success. For some reasons, the router is preventing my computer to connect to any online server.
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Aug 12, 2011
I will have to set up my sister in laws wireless router to a Bright House(TWC) internet and Bright house voip.. What I would like to know if others set this combination without issues or is their a compatibility problem? Any router configuration things?
Her modem is a single internet modem and voip box combined(see subject).. Besides the cable input there are two jacks for telephone and one for Ethernet plus power..
I am only guessing but I presume that my router will have to come from the Ethernet to the WAN port or one of the LAN ports..Can some one clarify how this should be wired and if any changes I need to make in the Routers software? Presently I have it working from my house from my modem(without voip the feature) into the WAN port and it works fine with WPA2 encryption..
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Sep 21, 2012
I got D-LINK DIR 651 Wireless Router, so i upgrade this Router to this firmware 1.10NA, release on Aug-24-2012, after this this i configure thois Router with my Modem MOTOROLA SB5101N. So the internet is working fine about an hour, there after on my Modem Send/Received light totally goes OFF, now there is no internet at all in my Home.So i unplug all & i connect my Modem directly to my PC after this i am getting internet perfectly on my PC. Then i call to my ISP they said this is not their problem from theoir site all OK.
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Mar 18, 2012
When I connect my AppleTV to the wireless my AppleTV doesn't see any of the home sharing shares. When I connect it to wired it works fine. What am I missing?
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Jan 8, 2011
I've been able to copy files to the WD drive attached to my DIR-655 router but Ghost gets an error even though is recognizes the drive is connected.
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May 28, 2010
Life was great with my DIR-615 and Motorola Surf Board SB-5100 cable modem, but my D-Link refuses to recognize the Internet signal from the Thomson. The Comcast guy spent an hour trying to get it to work, but I'm stuck watching MLB.tv on a 24" monitor in a stiff office chair in my study, instead of on a 47" LCD in my living room. How can I force the DIR-615 to accept the Thomson ACG905? If you advise me to check settings or manually change them, please do not "assume" that I know how to access those settings.
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Feb 17, 2012
I'm connecting to the internet via ADSL. The modem is in our living room and has a DIR-655 connected to it. Also connected are an IPTV set-top box and an Xbox 360. In our office room we have 2 computers and a Buffalo LinkStation hard drive connected by wire to a DAP-1522 which is working as a bridge for the wireless network created by the DIR-655. The reason for this configuration is that the set-top box refused to work with IPTV through the wireless bridge. Before we got IPTV, the bridge was in the living room and was primarily used for Xbox, while the modem was in the office and allowed all desktop PCs to connect by wire.
Ever since we've had the desktop PCs connected via the bridge, surfing has been difficult. Download speeds are good, but very often webpages simply refuse to load. The browser just says "Connecting to [internet address here]. For example, I might log on to Facebook, have the front page load and then I try to open a picture someone has uploaded, but nothing happens. Clicking links, nothing happens. Clicking anywhere, nothing happens. Put a new address in the address bar, nothing happens. It just tries to connect the addresses, but won't.After waiting a while, or restarting the browser, it might work again for a while.
Is it my new modem, the DIR-655 or the DAP-1522? All devices get their IPs from the ADSL modem to ensure proper networking between the devices. Streaming from the NAS to the Xbox is flawless.
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Jan 31, 2011
I have a DIR-655 (RevA) which I have been very happy with when used with a broadband wireless ISP. We just recently obtained Frontier DSL and I want to use my already configured DIR-655 with the new service. I have successfully bridged the Westell 7500 DSL modem provided by Frontier (DHCP server turned off, mode set to bridge-bridge.) I tested this by attaching a laptop and verifying that it was assigned a WAN IP address and that I could ping resources on the Internet.
When I attach the DLink and start it up, it gets a WAN address and everything looks good, but I can not ping (from the router) to any resource on the Internet (by IP address), including the assigned gateway. It goes without saying that computers attached to the DIR-655 are also unable to ping addresses on the Internet. Oh, I have cloned the Westell modem's MAC address to the DLink router as well.
Any special settings in the DIR-655 that are required to work with Frontier/Verizon's DSL network? Or compatibility issues? and I've updated to the 1.35NA firmware.
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Jan 25, 2012
Trying to set up a simple schedule for keeping the kids from staying up all night. I'd had this working on a Linksys WRT54G till it bit the dust. I just want it to block internet after midnight. My problem is that the schedule is triggering the block unpredictably.?
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May 27, 2011
I am purchasing a new DIR 600. It pings properly, but didn't access internet. I am using HP Desktop and ORTEL broadband connection.
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