Cisco Routers :: SRP 527w Cannot Access Web Interface
Aug 3, 2011
Our SRP527W is working - internet on and SIP phones on but I cannot access the Web interface anymore. When I try to login from any of the machines around I get a "not responding" message.
Before I get to the stage where I have to reset the whole thing and re-do the configuration completely ? I tried powering off and powering on as well as restarting all the switches etc... but I get the same result.
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Sep 23, 2012
A SRP 527W is responsible for the data network in my office. But I am not able to access it. I use traceroute to confirm its IP address is “10.0.0.138”. I am not able to access / open 10.0.0.138 with my web browser. I even can not access the same address with telnet. So is there any solution to access the SRP 527W?
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Jan 27, 2011
We have recently purchased a Cisco Small Business Pro SRP 527W router, all seems good and it is running smoothly, no disconnections or sync issues like our last router. However, after a certain amount of time the web management interface is unavailable through the browser (accessing it via 192.168.1.254 or the alternative we set-up 1.1.1.1) It is totally unavailable and timeouts in the browser yet there is still internet access and network is still alive. The web management interface was accessible before though and the only solution I have been able to do to access it again is to reboot this router.Could it be possible that because port 80 is forwarded to a different IP it interferes with the Web management interface? And how wcould the interface port access be changed?
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Jul 28, 2010
I recently ( three days ago ) purchased a SRP 527w and have been using it in a mixed Mac/Windows network. The setup is currently primarily using defaults apart from enabling logging. While I was still able to access the internet with some applications, accessing web content appears to have blocked after approximately 48 hours uptime.
No web pages using port 80 were available and that included the router web interface. The router would respond to ping only.
On a different note. I have to say that I find it very strange that the supplied documentation doesn't advise setting up the router using the admin login. It was only after reading one of the comments on this site that I was alerted to this security problem. I also find it rather annoying that I appear to have to purchase additional support merely to be able to download firmware updates which are designed to give the device improved functionality.
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Nov 30, 2011
I spent three days trying to get the DMZ function in my newly purchased SRP 527w Small Business Router to work at no avail.All I want is for the router to place the 192.168.1.200 IP/Machine in the DMZ.I have configured the ports in the router as TRUSTED and there are no other conflicting rules but it doesn't work still.I tried upgrading to the latest firmware "SRP520W-1.1.24" and it didn't work either.
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Mar 11, 2012
Just wanting to know if there is a way to disable unused LAN interfaces of these Cisco 527W routers. Looking through the configuration interface it doesnt seem to have an option for this. Also I am having trouble logging into the router via SSH or Telent . When I put the password in it says "access denied" . But password works for the web interface..
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May 12, 2011
at our office we've recently upgrade from a old consumer-grade linksys wag200g modem/router/ap to the Cisco SRP527w. The Cisco is suffering from very frequent ADSL disconnections. These disconnections happens when there is some traffic to the internet and they seem to don't affect the LAN routing: on the weekends there are no disconnections at all while during the working hours there may be disconnections every FEW MINUTES making this router unusable. Often these disconnections force us to do a full reboot of the router.
Firmare version is SRP520W-1.1.19, the latest. ADSL line is a 6Mbps/640kbps. Noise margin is about 11dB for downstream and 20dB for upstream.
No voice line is used and therefore they are both disabled. 2 wireless network are active. The old linksys was (and is) working correctly, no adsl disconnections at all. Never.
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Sep 12, 2012
I know how to disable the DHCP on the SRP527W but i was wondering how do i configure DHCP relay to point to a network DHCP server.
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Jan 14, 2013
As a raw test it is handy for us to ping externally the WAN port of the SRP 527W. How we configure the SRP 527W to allow this? FYI we have the inbulit SRP firewall enabled.
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Mar 19, 2012
I have a pair of SRP-527W routers running latest firmware V 1.01.26. Everthing works fine. Except.... Have purchased a ZTE MF112 usb dongle as backup to the ADSL but router refuses to recognise it. In mobile network status shows as "Unable to Detect USB Mobile Modem".
Have tried a second dongle of the same type, cold reboot of router etc... but nothing. It is supposed to be supported in this release of firmware...?
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Jan 15, 2013
we are trying to configure one to one NAT translations on a Cisco 527W-U, but are having some problems. We are running firmware version 1.2.4 (003) on the 527.
The DSL line is assigned with a /29 address range x.x.x.64 /29?
The DSL WAN interface picks up x.x.x.65 /32 from the Radius server. We are using the default private IP address range 192.168.15.0 /24 on the LAN (VLAN1), and can get to the internet ok with a PC connected to the LAN.
However when we try to set up a public IP address in the same range (eg x.x.x.66 /29) on VLAN1 (with x.x.x.67 on the PC) it will not connect. (won't allow us to configure an address from the same range as the WAN on a new VLAN interface).
we would want to be able to do one to one NAT translations eg x.x.x.66 on the outside to 192.168.15.2 inside, x.x.x.67 outside to 192.168.15.3 inside etc, but this will not either. We have tried this on a normal IOS router (887) and it worked ok. We have also tried the same on a small DSL router / modem product similar to the 527 from another manufacturer and it worked ok on that, but we wanted it to be able to work on the 527.
We have tried the NAT bypass feature without any success, reading several other discussion forums on this website leads me to believe that one to one NAT is not supported on this equipment at the moment, or at least not at the current firmware release.
One work around would be to just assign a /32 to the WAN interface on the DSL and route statically to a different routed subnet configured on the LAN, however we were wanting to avoid having to do that if possible.
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Aug 9, 2011
We have a Cisco SRP 527W router that was not showing up on the LAN. so we tried a Factory Default reset but it seems to be dead.
The power light is flashing constantly,the 4 LAN light are constantly on,the DSL Data light comes on for 1 sec when device is powered up.
i have tried connecting directly to a PC, the NIC reports as network cable unplugged.i have tried the (power on device, hold down reset button, power of after 30 sec, power on after 5 sec, release reset button after 5 sec) but still "network cable unplugged".
the firmware flash utility will not find the NIC the device is connected to.the router is less than a year old, is there a fix or is it a warranty replacement ?
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Jul 18, 2011
I have recently acquired one of these routers. I thought, being a Cisco product, it would be the bee's knees. It is not. After finally getting the network set up - no mean feat, although I do not claim any expertise, but had to resort to some other network management software to finally get it all running - the router drops either the WAN connection or the wireless connection many times a day. The laptops often show as being connected to the network/router, but are unable to access either the internet, or the router via the browser. Re-booting the router is the fix, but, hey, I can achieve that sort of performance with any old $20 router - none of my old Net gear routers was this troublesome.
The permanent fix would seem to be a firmware upgrade, but guess what? The only options available under the "Administration" tab are time setting and switch settings - no firmware upgrade. The supplied firmware is 1.01.09(001) Apr 7 2010. Why these products are supplied, as new, without the latest firmware installed beats me, but there you go.
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Jul 14, 2011
The router recognizes the Sierra 312U modem but does not connect to Telstra. The modem is on a monthly plan (not pre-paid) and I have tried APN settings such as internet.telstra and internet.bigpond. The configuration is set to manual and the correct user id and password have been entered. explain the "daemon.err rc: start -1 port.... fail (-8)" in the log? 312U sierra model supposed to be compatible with SRP500s. Any other settings I should try?
Jul 13 17:59:09 SRP527W daemon.notice rc: 3G WAN is unplug
Jul 13 17:59:09 SRP527W daemon.notice rc: killall -TERM igmprt
Jul 13 17:59:10 SRP527W daemon.notice rc: igmprt -f -i br4080 -w 0 -c 5
Jul 13 17:59:12 SRP527W daemon.info 3G[354]: init 3G card phase get card info
Jul 13 17:59:13 SRP527W daemon.info 3G[354]: init 3G card phase verify pincode
[code]....
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Oct 9, 2012
I have a Cisco 527w which we are wanting to deploy to our remote sites however i've found a bug. We use ADSL with an IPsec tunnel as primary and 3G APN for failover . When the ADSL goes down the route via the IPSec tunnel remains and i am unable to route the traffic via the APN backup without disabling the VPN tunnel .
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Jun 6, 2011
I can't seem to be able to access my wireless routers settings on my iMac, whenever I type my router's ip adress in my browser's adress bar it's unable to connect. According to the network settings menu my router's ip adress is 78.21.0.1, I don't know if that has anything to do with it.
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Oct 30, 2012
i cannot access the web managemnet interface of this router from a different subnet.THe WAN interface is a 4G LTE connection,I have disabled both the SPI firewall and NAT and enabled remote management from any ip address but i cannot access the admin web page from a remote subnet.Doing a port scan of the routers WAN or LAN address i cannot see any ports open at all...its as if firewall or NAT is still enabled somehow.
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Mar 5, 2011
I have just installed an SRP 527w and it's basic operation is working fine. However, the ISP has allocated (and set up routing for) a range of 16 additional static addresses to the link that I now wish to configure and use, but I am having problems. Details are as follows (ip addresses are fictitious): [code]Extra ip range Netmask: 255.255.255.240From what I understand, these are added as subinterfaces which are bridged off the main WAN interface. However, when I try to add a subinterface by specifying (say) I get an error when saving : [code] The error states "IP Address and Gateway cannot be the same as the netmask".
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Jul 5, 2011
Right out of the box, the WRVS4400N [firmware v2.0.1.3] I just purchased says the WAN interface is DOWN; and it simply will not obtain an IP address from the Arris TM602G cable modem it is attached to. Internet still runs great on the old WRT54G. Is this WRVS4400 DOA? Or is there some arcane setting the quickstart guide overlooks? OR?
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Jul 18, 2011
I have an Cisco RV220W and I can’t connect to web interface. The router is new, I receive the error in Mozilla: Cannot communicate securely with peer: no common encryption algorithm(s). I used also Internet Explorer, Chrome , I tried to disable SSL 3.0, TLS 1.0 but the problem persist. The PC obtained IP address from the router, I have ping on it ,also the SSID is up with open network I reset to factory default but the problem persist.
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Mar 20, 2012
Currently we're using Cisco 867 routers, wich connect to a IP-VPN network with internal IP's. I'm trying to test a SRP527W router as a replacement for the current 867 routers, as they are more affordable for our customers in the SMB segment.
However all our 867 routers have 'ip unnumbered' on their dialer interfaces (we're using PPPoA) to avoid NAT and problems with SIP and easy management of the IP Phones behind the router.
Does any know if it is possible to have the same IP on the WAN interface and the LAN interface? If so, how do you configure it in the SRP527W?
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Sep 3, 2012
I'm having some problems blocking IP blocks. I have several blocks of IP's that I want blocked.I want to block 77.0.0.0/8 from communicating with a server on my lan.So I make a rule in the RV042 to deny all traffic from 77.0.0.0 to 77.255.255.255, source wan1, destination lan, my server's ip,As soon as I move that rule above the traffic forwarding rules I have created, no traffic moves in or out via the wan interface. It seems to just cut off all traffic.
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Jul 16, 2012
Cisco RV016 MultiWAN router.I have it connected in a small business setting with about 70-80 devices. Network is: 2 x DSL Modems. RV016 Router...Cisco 300 Series Switch - >3 more cisco switches connected...AP's.Running a 192.168.0.0 network.The web interface is down half the time. The router needs to be reset in order for me to access it again. Usually the login page appears but when I try to login the page does not leave the login area, only a small spinning icon beside the login area.Sometimes the page for DHCP status cannot be accessed and a reset is all I can do to access the router again.
Internet seems a little slow at times too.We were running the Netgear FVS336G before this and I wanted to move to the RV016 and have capability of more than two WAN's, plus have everything Cisco of course.
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Jan 13, 2013
I need to know it the adsl router SRP547w or SRP546 permits to set class B subnetting ( or class A) on the Lan interface. I read the model SRP527 has a limitation to set ip address on the lan interface but I did not find any information about 547 or 546.
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Nov 10, 2011
We have a new optical fiber connection from a new ISP (only for Internet) and we found that our Cisco router RV220w won't work with this new connection because is not possible to add the V LAN ID 20 for the WAN traffic, as required by our ISP/connection. Now we would like to know what Cisco routers can support this feature and that can be "similar" to the RV220w or if there is another way to solve this problem and maintain our actual RV220w, because the features on this particular router (apart of the V LAN ID on Wan) are more than enough for us -
We would like to have a “simple” router and with firewall and VPN features as RV220w, because the one that our provider says that works seems to be too much for us Cisco 2951-SEC K9 – We are a small company with a network of around 10 computers and we only need some VPN connections for our sales companies in Europe and workers when traveling (3-5 VPN connections are OK).
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Aug 12, 2011
We bought an RV042 at the end of June. It is used as a gateway and VPN router. DHCP server is disabled and all IPs are configured manually.Every once in a while (Tuesday night, then Friday night - yesterday, it has hapened once or twice before that) the router appears to restart (see log below) then comes back up with system time of Jan 01 2010. At this point the router will no longer load its configuration page (https://10.29.238.197:16443/) and VPN connection to our customer in Africa drops. However, devices behind the router can be reached and can access the internet. The only way to fix this is to power cycle the router at which point everything starts working flawlessly again.The PID VID is RV042 V03 running firmware v4.0.3.03-tm (May 12 2011 21:27:37). Our RV042 is a newer one with Cisco SMB Router branding not the older Linksys branding.
From the log when the router reboots:
Aug 12 22:38:42 2011VPN Log(g2gips0) #141: retransmitting in response to duplicate packet; already STATE_QUICK_I2Jan 1 01:00:05 2010System Logheart : System is upJan 1 01:00:13 2010System LogWAN connection is up : 10.29.238.197/255.255.255.192 gw 10.29.238.225 on eth1Jan 1 01:00:15 2010VPN Log(g2gips0) #1: [Tunnel Negotiation Info] >>> Initiator Send Main Mode 1st packet
I looked at the log more and all the usual messages assosciated with VPN being established are there - the last thing in the log before the router coming back up again is:
Jan 1 01:03:49 2010VPN Log(g2gips0) #4: [Tunnel Negotiation Info] Quick Mode Phase 2 SA Established, IPSec Tunnel ConnectedJan 1 01:03:49 2010VPN Log(g2gips0) #4: [Tunnel Negotiation Info] Quick Mode Phase 2 SA Established, IPSec Tunnel ConnectedJan 1 01:03:49 2010VPN Log(g2gips0) #4: sent QI2, IPsec SA established {ESP=>0x575a01c0 <0x6534ae4e
So it even claims the tunnel should be up but I can never reach anything on the far side.
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Sep 7, 2012
I am attempting to monitor bandwidth utilization of the WAN port for the RV180 via SNMP and I am getting strange results. If a 256MB file is transferred from a remote server (without compression), the ifInOctets counter doesn't increment by anything resembling 256MB:
$ snmpget -v2c -c public 192.168.1.1 IF-MIB::ifInOctets.5 IF-MIB::ifOutOctets.5
IF-MIB::ifInOctets.5 = Counter32: 365402138
IF-MIB::ifOutOctets.5 = Counter32: 32610053
[Code].....
I'm reasonably certain that the .5 interface is the WAN port based on the value of ipAdEntIfIndex.X.X.X.X, but even if that were not the case, none of the other interfaces increment by a value close to the amount of data transfered. SNMP monitoring of a WAP121 on the same subnet returns expected results. I can only assume that SNMP on the RV180 is completely broken.
The router has the latest firmware available (1.0.1.9). There is only one network connection and the RV180 is the default gateway for all internal hosts.
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Apr 8, 2013
Initially we had a rv110w in place and had problems with the port forwarding stopping a few times a day so we replaced with with a RV180W. Now port forwarding appears to be staying up, however I have a new problem. We host a web page, for some reason when an internal user points the url to the web page it resolves to the web interface of the Router and not the expected web page. If you are outside of the network it resolves to the correct web page. I am not sure why this is happening as it didn't happen with the RV110W or the PIX before that.
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Apr 15, 2012
12 users, 3 servers, 5 smartphones/tables on the WiFi (existing AP), future VPN server (maybe 5 simultaneous inbound VPN connections at the most with at least one client using a Mac), Cisco Gigabit small business switch.Internet access, VPN connectivity, and firewall (reporting, close/open ports for custom applications as needed)I was originally going to select an ASA5505-50 user device for the above client. The device is highly regarded on the Internet, offers a command line interface, priced right for the budget and should perform all duties required by the client.However, the addition of the RV180W to the Cisco product line has me questioning my choice.
1)Does the RV180W offer a command-line interface?
2)Is the RV180W limited in the number of users it can support without having to purchase additional user licenses?
3)How are firmware/software upgrades handled with the RV180W?
4)What will the client be giving up if they choose the RV180W vs. the ASA5505?
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Feb 13, 2013
Query regarding the Cisco WRVS4400N and Valet M10 routers. How to block the web interface (router login page) from wireless accessibility?
-Our Business is a hotel, so untrusted intruders are our guests.
-Our ISP seeks hotspot methods that we cannot implement.
-Our only solution is routers and an AP to extend internet wirelessly.
the login page or configuration page of the router is always accessible via the gateway address.if the gateway is 192.168.1.1, then a guest can just enter this address and try to guess the password. hacking tools add to the problem.the LAN is working but it is not of certification standards.I seek a way to block wireless access to the gateway login page or physical access only.
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Jan 3, 2013
My SRP527W has never had its firmware upgraded since purchase. I had a need to do this recently, but could not find the section under Administration for Firmware upgrade.The only two items under Administration are Time Setup and Switch Setting.I've tried different browsers, to make sure that was not an issue, with no success. Any direct URL to the modem web interface that might allow me to update the firmware. url...Otherwise is there another method using a USB stick or tftp or similar?
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Apr 8, 2012
I have a WRVS4400N router in a remote office. I have connectivity to the office and computers there. But the web interface for the router is failing to come up. This happens once every few days or so. Is there any utility or something that I can use to remotely reset the router without making use of the webinterface or having physical access to the router?
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Jul 7, 2012
I have an RV110W, there's internet access directly from my DSL modem, but when i connect my router it doesn't see the internet connection. I've changed the network cable and also confirmed the correct configuration in the router.
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