Cisco Switching/Routing :: PoE Error On 6500 / Inline Power Module
Feb 12, 2012
Cisco IP phones attached to a Moduke in one of my Cat6500 access Switches suddenly went down. Upon closer inspection of the Switch Sys log, I observed the following Sys log error messages: [Module 9 is experiencing the following error: Inline Power Module - PS Voltage bad. ]A sh Mod output indicates the PoE daughter card and Main Module are "ok" - see attached output. It appears issue is related to the the actual Power Supply module and not the blade module and installed PoE Daughter card. I am inclined to open a TAC case for a PS replacement, but wanted to see if this can be resolved without a hardware replacement. At this time all 48 IP phones attached to this module are out of Service.
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Apr 14, 2013
We have two switches of the same model (WS-C3560-48PS-S) that are not providing PoE. I'm trying to remotely determine what the cause of the issue is.
Here is some output.
Hostname#show power inlineAvailable:0.0(w) Used:0.0(w) Remaining:0.0(w)
Interface Admin Oper Power Device Class Max (Watts)--------- ------ ---------- ------- ------------------- ----- ----Fa0/1 auto off 0.0 n/a n/a 15.4Fa0/2 auto off 0.0 n/a n/a 15.4Fa0/3 auto off 0.0 n/a n/a 15.4Fa0/4 auto off 0.0 n/a n/a 15.4Fa0/5 auto off 0.0 n/a n/a 15.4Fa0/6 auto off 0.0 n/a n/a 15.4Fa0/7 auto off 0.0 n/a n/a 15.4Fa0/8 auto off 0.0 n/a n/a 15.4Fa0/9 auto off 0.0 n/a n/a 15.4Fa0/10 auto off 0.0 n/a n/a 15.4(code)
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Oct 24, 2010
We have just purchased and installed a 4506-E chassis. It contains a supervisor, two POE blades and 3 non-poe blades. Version is 12.2(53)SG1. Anyhoo, one of the ports isn't providing power to an IP phone. We can plug the phone into any of the other POE ports and it works fine. Is there a way to test an idividual port for POE problems? What could the problem be? The port works for normal data but will not provide power.
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Jan 27, 2013
I am running a 15.1 or so version of the IOS on a 1921 router. I have plugged in the external PoE injector into the router, and the PoE light on the front of the case is lit green. I have no options in the IOS to enable power on the EHWIC ports. I have most licenses enabled, including data and security.
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May 3, 2010
I have a LAP-1142 connected to one of our PoE blade in our 4506 switch, it used to work fine with the following power consumption:
Interface Admin Oper Power(Watts) Device Class From PS To Device --------- ------ ---------- ---------- ---------- ------------------- -----
Gi4/3 auto on 21.5 20.0 AIR-AP1252AG-A-K9 3
However, we had power issue on Apr 28, so it failed and we saw from the log below:
Apr 28 13:57:38.990: %C4K_ETHPORTMAN-3-INLINEPOWEROVERDRAWN: Inline powered device connected on port Gi4/3 exceeded its hardware protection threshold.Apr 28 13:57:39.694: %PM-4-ERR_DISABLE: inline-power error detected on Gi4/3, putting Gi4/3 in err-disable state After the power restored later, the other LAP connecting with the same blade restored without any problem, except this one:
Interface Admin Oper Power(Watts) Device Class From PS To Device --------- ------ ---------- ---------- ---------- ------------------- -----
Gi4/3 auto on 16.6 15.4 Ieee PD 3
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Jul 22, 2012
I have a switch 3560v2 with an IOS 12.2(50) SE1.All the lights ON and console error message below:POST: inline power post failed for port 0 up to port 15.Then, the system hanged and all lights (indicator) ON.
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Feb 28, 2011
I have a 6500 chassis with 2 power supplies. At the moment I am using the default configuration:
power-redudancy mode redundant
The problem is that an inserted module is in "power deny" state due too insufficient power.
I know, that It's not a good idea to change into combined mode (loss of redundancy), but my customers requested this anyway.
So I will change to combined mode. So here's the 1 million dollar question: "Which modules will go into power deny, if one of my power supplies fails?"
The 6500 config guide states:
"Power supply is removed withredundancy disabled
• System log and syslog messages are generated.
• System power is decreased to the power capability of one supply.
• If there is not enough power for all previously powered-up modules, some modulesare powered down and marked as power-deny in the show power oper state field."
Well, do you know if there's any way to configure some kind of priority? E.g. I definetly don't want by 10Gig Module or WiSM module to be in power deny. Can i statically make sure, those module will be powered on for sure? Like: "power enable module slot_number" How is this calculated? Or is random?
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Mar 10, 2013
we are planning to implement a VSS solution with a 6500 series switches with sup 2T. We also need to include an ASA service module on the design, however the budget is not enough to buy two asa service modules. So i want to know if is possible run a VSS cluster, whit only one ASA service Module. and also i would like know what happens if the single ASA service module fails? can the switch cluster continue operating just as if there is not a firewall installed?
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Apr 28, 2012
We have Communication Media Module (WS-SVC-CMM) mounted on 6513 switch. It went down twice and we brought it up by applying "power enable module".
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Aug 16, 2012
when I do a show module in my cat 6509, the standby sup is saying unknown, it has the same IOS as the primary card.
what does this mean? are there any tests I can run on the card?
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Apr 7, 2012
After a power problem at our data centre we find Module 11 of our Cisco 6513 Core Switch in PWR Down state.Show Module 11 returns: Status: PWRDownShow Power Status Module 11 returns: OperStatus Off (Module Reset due to an exception or user request).The command:
Power enable Module 11 was issued and returned the following: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 11 to recover from error: Linecard received system exception. Errcode = 2509000001.%OIR-SP-3-PWRCYCLE: Card in module 11 is being powercycled Öff (Module reset due to exception or user request%C6KPWR-SP-4-DISABLED: Power to module in slot 11 set off (Module Reset due to exception or user request),We have restarted the switch twice. The module is currently not passing traffic causing downtime to services.
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Aug 20, 2012
I have a 6500 switch and i recently removed a module (line card) from the switch. The problem is that the port configurations of the removed module still exhists in running configuration. I was not aware of the right procedure,[URL] however, i would like to know whether it resolves if i reboot the switch.
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May 31, 2012
we need to relocate our core switch 6500 with sup 720 to another bldg
what is the command to gracefully shut it down I mean power off
I was told one can just switch off the power
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Oct 2, 2012
We have two 6500s. One is running in power redundant mode and the other is running in combined mode.We need to change the one running in combined mode to redundant mode to ensure it can run ok on one supply if needed but I have a couple of questions.
1. Assuming that we are not oversubscribed on the power allocated, does changing the mode cause any disruption?
2. The switch running in combined mode seems to have allocated some power for an "Inline Local-Pwr-Pool" which is not allocated on the switch running in redundant mode (see attached). Does this allocation will be needed if we change the power mode?
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May 14, 2012
I have 6500 core switch with 2500W power supply, and I want to install a second power supply with 3000W ? is this applicable ? if yes, is there a specific configuration that must be done ?
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Oct 2, 2012
I know that the 6500 with a Sup 720 reserves power for a redundant 720. If there is no plan to install that redundant Sup, is there a means of releasing that reserved power? I know that one approach would be to insert a card into that slot to cut the reserve down, but I need to reclaim all of that power.
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May 1, 2012
We are having troubles getting a 10Gig interface to come up with a carrier... it shows down down.We are using X2-10GB-LR on a 6500 and SM fiber, distance to carrier hand off is about 90 feet.
According to: [URL]
The receiver power on a X2-10GB-LRis
Max
0.5
Min
-14.4
Our carrier is sending at +5db. Currently the interface is down.
My question is; would the interface even come up if it is receiving a powerful signal?
Here is DOM output for our interface.
show interfaces transceiver detail
Optical High Alarm High Warn Low Warn Low Alarm
Transmit Power Threshold Threshold Threshold Threshold
Port (dBm) (dBm) (dBm) (dBm) (dBm)
[Code]....
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Jun 2, 2013
I am using 10Gig link to connect distribution and access switches. Since we are terminating the cables at multiple locations, we are also doing the link budgeting. The CISCO SFP 10G-LR module data sheet shows two values for the transmit power one of which is maximum power .5dBm and another is minimum power -8.2 dBm. Which value should I choose for the link budgeting.
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May 18, 2012
The following discussion is based on cisco cat 6500 switches with two power supplies: p1 and p2. . Both power supplies are running in combined mode .Each power supplies is rated with 500 watts max( I just picked 500 watts for simplicity)Combined mode In combined mode, each power supply provides approximately 83% of its capacity to the chassis. This allows for greater utilization of the power supplies and potentially increased PoE densities
1) Let say our specific 6500 switch's configuration requires 1000 watts. We have two power supplies p1 and p2 ,each with rated power of 500 watts. Both power supplies must operate in combined mode. Will power supplies be able to meet the total load power requirement of 1000 watts?
Here is my understanding :The maximum power delivered by each power supplies is 83 percent of its rated power, assuming power supplies are running in combined mode.
So Maximum power delivered by power supplies
= 83% of p1+ 83% of p2
= 83% of 500 + 83% of 500
= 415 +415
=830 watts
Thus the required load of 1000 watts can not be met by our power supplies in combined mode.
2 )Suppose our switch's switch configuration needs 500 watts. Again our power supplies each rated with 500 watts, are configured for combined mode. How much power is being delivered by each power supply? Is it 83 percent of the total load i.e 500 watts?
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May 9, 2013
can I plug power supply from 4500 to 6500? more specifically we have power supply PWR-C45-1300ACV. And we need to place some power supply to 6500, which has only one active module. So 1300 should be enough for it. But we dont know if they are physically compatible, if it is possible to plug. I didnt find this power supply to be officially?
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Dec 26, 2012
I am getting the below messages on my Cisco 6500 series switches every 1min. The IOS version is 12.2(33)SXI6 & with SUP32-GE-3B
%ILPOWER-7-DETECT: Interface Fa1/1: Power Device detected: Cisco PD
%ILPOWER-7-DETECT: Interface Fa1/1: Power Device detected: Cisco PD
%ILPOWER-7-DETECT: Interface Fa1/1: Power Device detected: Cisco PD
These messages are I am recieving on few ports only not on all port having IP Phone connected. I tried changing the phone to some other model but that also did not resolved my problem. Also I tried powering on the phone using power adapter but the issue still persist.
Client are not facing any issues due to this error, but still I would like know what can be the issue which is generating these logs.
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Mar 17, 2012
We have a VSS environment with two Cisco 6509-Es. IOS image:s72033-ipservicesk9_wan-mz.122-33.SXI5 when I switch on or reload the Core switches(VSS), I find a Minor Error in the "Show module switch all" command.I also did a "show diagnostic result switch 1 module 5"Switch 1 Module 5: Supervisor Engine 720 10GE (Active) SerialNo : SAL1521E035
Overall Diagnostic Result for Switch 1 Module 5 : MINOR ERROR
Diagnostic level at card bootup: complete
Test results: (. = Pass, F = Fail, U = Untested)
45) TestVslLocalLoopback:
Port 1 2 3 4 5
-------------------
U U U . F
This issue temporarily relieves when reseating the X2 module, but reappears after reloading the switch.
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Sep 2, 2012
I had a problem during setup of a new module N7K-M148GS-11 into a Nexus 7000 10-Slot chassis.The module was powered-dn and removed by platform with the following message: [code]
Do I need to upgrade nx-os? There is a workaround?
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May 20, 2013
I've got a pair of N7010's in a vPC domain with some FEX's attach running NX-OS 6.0.2. I am experiencing port failures on my N7K-M132XP-12L module the port got shut down due to internal errors with Error Disabled status and I am not able to bring the port back up. I am getting the following errors when I try to reset it. I am hoping is not hardware related as my vPC peer-link is on this module and I only have a single N7K-M1 32 XP-12L in each N7010. Replacing the module will be painful. [code]
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Dec 8, 2012
I have a Cisco catalyst 6513 with sup720-3bxl and WS-X6724-SFP modules , the switch was working fine until yesterday ,but after a maintenance the modue WS-X6724-SFP failed to bring online , the error code is (Module Failed SCP dnld) does it mean the module has hardware problem or i need to replace it ?
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ios version
s72033-adventerprisek9_wan-vz.122-33.SXH7.bin
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
show module
Mod Ports Card Type
Model
[code]....
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May 8, 2013
i have this message "DHCP Timeout"on few cisco IP Phones . try to assign IP manually and it's working fine.. seems DHCP not giving IP's to those.. 6500 have configured as DHCP pool.
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Feb 4, 2013
i have a ip-cam that is connect with power inline on my cisco router, i want to scheduler a reboot daily, of this ip-cam is there a posibility to use a daily time (time-range) to shutdown the interface and back up, or shutdown de inline power on this interface and back up ? i have ios version 12.4
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Jun 5, 2011
my MSFC2 sent this strange log message. %DATACORRUPTION-SP-1-DATAINCONSISTENCY: copy error, The error message decoder tool says: "NOT FOUND". The level is "alert".
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Dec 3, 2011
power supply problem...?Switch cisco WS-C3750-24P is showing "Unavail" from sh env all.Switch3750#sh env all FAN is OK,TEMPERATURE is OK,SW PID,Serial# Status Sys Pwr PoE Pwr Watts,Does it means that power supply 1 was removed? failed?,Do you know about another command to see more details?
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Dec 20, 2010
We are running a small network business and as funs of ciscos we own a some of the 4948s.We are facing an issue with couple of them as we get the below error message
C4K_CHASSIS-3-INSUFFICIENTPOWERSUPPLIESDETECTED:Insufficient power
supplies present for specified configuration
First thought to replace the power supply didn't actually work as we did that with no result.Power consumption is not an issue as well because all other 4948s work fine with 1 power supply (forgot to mention is 1 power supply in all of them).
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Nov 15, 2011
Since yesterday, i see
Nov 16 13:23:21.355: %SYSTEM_CONTROLLER-3-MORE_COR_ERR: 255 correctable DRAM memory errors in previous hour
Nov 16 13:23:21.355: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 623, log 8053C830
Nov 16 14:23:21.340: %SYSTEM_CONTROLLER-3-MORE_COR_ERR: 255 correctable DRAM memory errors in previous hour
Nov 16 14:23:21.340: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 879, log 8053C810
error on switch console every hour.
ios version : Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXJ1, RELEASE SOFTWARE (fc2)
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Mar 17, 2013
We are getting below errors on our Cisco 4500 Switche PS after Power Down activity.
Switch1
------------------ show power detail ------------------
Power Fan Inline
Supply Model No Type Status Sensor Status
------ ---------------- --------- ----------- ------- -------
PS1 PWR-C45-4200ACV AC 4200W good good good
PS1-1 off
PS1-2 220V good
PS2 PWR-C45-4200ACV AC 4200W err-disable good good
PS2-1 220V good
PS2-2 220V good
*** Power Supplies of different type have been detected***
00:01:02: %C4K_CHASSIS-3-MIXINPOWERDETECTED: Power supplies in the chassis are of different types (AC/DC) or wattage(code)
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Feb 26, 2012
Essentially, not all ports on our brand new SG300-28P switches provide Inline Power to our older 7900 series phones. I can connect the phone a couple ports down and it usually powers up, but not always. Often I can also connect an 802.3af device to one of the troublesome ports and it will received power, however I am noticing there are some ports that now refuse to supply PoE at all?
This is equipment that has been running perfectly fine for several years now, on C3524 PWR XL switches. I can also tell you that this is not isolated to one switch, but all 5 of our SG300 access switches. And, yes, the firmware has been updated to 1.1.2.0.
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