Cisco WAN :: 1921 / 1941 - Unable To See HWIC-1DSU-56K4?

Aug 4, 2011

We are currently moving from 1841 (EOL) to 1921/1941 routers.  According to the module support doc [URL] this HWIC-1DSU-56K4 card is supported.  We have tried both the 1921 and 1941 with the cards without any luck.

IOS Verison: c1900-universalk9-mz.SPA.152-1.T.bin
System Version: 15.0(1r)M9 
 
Boot Error: %MAINBOARD-1-UNKNOWN_WIC: wic card in location 0/1 has an unknown id 0xB
 
Show Diag:
WIC Slot 1:
DSU 56K
WIC module not supported/disabled in this slot
Hardware revision 1.0           Board revision A0

[code].....

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I have a 3825 router running 12.4t IOS.  I installed DSU/CSU part number HWIC-1DSU-T1 in the router and it does not recognize it.  Is this the right card for this router?  Is there anything I can look at to determine the issue?  I think the router only has 32M RAM.  Below is a show hardware. Card is still currently installed.

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Cisco IOS Software, C1900 Software (C1900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1)
Technical Support: [URL] Copyright (c) 1986-2012 by Cisco Systems, Inc.Compiled Tue 20-Mar-12

[Code]......

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AttributeValueRouter ModelCISCO1921/K9Image Namec1900-universalk9-mz.SPA.151-3.T.binIOS Version15.1(3)THostnameBulldog 
Interface Details   
AttributeValueInterfaceGigabitEthernet0/1IP address192.168.1.1DescriptionNOC Link Test Activity Summary

[Code].....

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[Code].....

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[code]...

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[Code]......

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[Code].....

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