Linksys Wireless Router :: EA4500 Change Looses Internet Connectivity?
Nov 19, 2012
I have an EA4500 router. It's the latest in a long line of Linksys routers I've owned and I'm pretty familiar with setting one up and making changes. But the EA4500 seems a bit more picky than previous routers. Last night I tried to enable port forwarding for ports 53, 80, and 88 for my xbox. I already had port 3074 forwarded. When I did that and applied the change, I lost all Internet connectivity. I tried cycling the power on the router with no luck. I finally got connected again by going to 192.168.1.1 and disabled those ports. The status page then said I had Internet connectivity but I really didn't at least right away. It took a couple minutes before I was actually able to to connect to the Internet again. What else should I check when it says I don't have internet connectivity?
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Aug 4, 2012
The issue is that one Dell laptop is experiencing slow or no internet connectivity at all using wireless. Sometimes 1 to 2 minutes to load a page, other times the dreaded 'not able to display webpage' message. It's fine using Ethernet. I have another laptop (same exact brand/model) and it has no problems. I also have a Macbook Pro and other Apple IOS devices (iPod/iPads) that are fine. Several Ethernet connected devices are fine as well. The laptop in question had no issues with my previoius Linksys devices, which are a BEFSR41/WAP55AG as well as a WRT-54GS v2. This one laptop was fine the first day or two on the EA4500 but something happened which is causing this issue. I had to add the WAP55AG back onto my network so my son is happy again, but my plan was to decommission the other devices. EA4500 Firmware v.2.0.37Dell Inspiron 15 Notebook w/Intel Centrino Wireless N1030, 1x2 bgn (2.4 GHz) + Bluetooth
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Aug 1, 2011
I am now on my second E4200... But still the same failure.. It looses the internet connection 5-6 times a day, and then I have to switch it off and on to get connection again.
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Jun 23, 2012
I have noticed that after the new Firmware Update, the EA4500 will not change to a new public address. I have check my logs and my IP Address is the same going back to a 03/25/2012. I changed my router back to my old E4200V1 and it changes to a new addresses when the old one expires.
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Mar 6, 2013
I have a EA4500 that I get error 2315 when I try to Delete,change name,or icon. I did a 30/30/30 and everything worked great,24 hours later I was back to error 2315. I tried re-flashing the firmware, but that didn't work. I get the same problems when I try using the Smart Wifi app. There are also times when I can not access the router using Smart Wifi unless I reboot the router when I get home.Â
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Oct 25, 2012
How do I change the username password in the router settings for the linksys ea4500? It only lets me change the password, I cant find an option to change the username.
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Apr 27, 2011
Newly purchased DSC-930L connected to DIR-625. Firmware is 1.0 for DCS-930L and A1-1.09 for DIR-625.Camera works fine when connected with cable. Wireless enabled, fixed IP address.Unplug cable and camera still works fine for a while: can access the view page and view picture that does change. F5 refreshes page no problems. After a while (about 5 minutes) web page no longer reachable by browser. Reconnect cable and works fine, unplug and repeat the cycle same thing happens.Also tried: unplug ethernet cable, unplug power cable, wait 10 seconds, connect power cable, try to browse to camera - cannot reach camera.
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Sep 8, 2011
i have a WUSBF54G that will connect to my router just fine. Right when the device is first plugged in there aren't any problems. I can ping my router, I can ping google.com. The browsers all work correctly, etc. But after a while, maybe 30 minutes (it varies) I lose the connection to the internet. I can still ping the router. I can ping other devices on my network. But I cannot ping any websites by DNS name or by IP address and any browser I use won't display any websites. I have other wired and wireless connections on this network that don't have any problems. I even unplugged this adapter and plugged it into a different computer and had similar results. The device is relatively new (maybe a month old, but only used a few times within that month, and the use that it did get is mostly from trying to troubleshoot this issue.) Both computers I have installed the device on are running Windows 7 Ultimate. Both computers have the latest drivers installed from this site:
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I have a netopia 3000 router and I have checked to see if the problem could be caused by this router but there is nothing out of the ordinary there. All of my troubleshooting has been using the Win 7 "network and sharing center" to connect. I couldn't get the linksys connection tool to work and actually, I noticed after reading this forum that the linksys wifi connection tool doesn't work with win 7 after all so I don't think using the built in win 7 wifi tools would cause the issue. Also, just to clarify, in an attempt to resolve the issue I have tried dynamically assigning an IP address for this connection and also a static IP address. Either method seemed to yield no results. It is a frustrating problem to say the least. I don't want to believe that the adaptor is faulty. As I said it is relatively new. Also, as I mentioned, when I first plug it in it will work correctly for about the first half hour or so before it will stop reaching the internet. I then have to physically unplug the device and plug it back in in order to correct the issue. I was thinking of creating some kind of script that will automatically disable the adapter every 30 minutes and then enable the adapter. I ran into another issue here though. If I disable the adaptor (either from device manager or from "Network Connections) the device will change status from "Not Connected" to "Disabled." So far so good. But then, when I go to enable the adaptor again the adaptor disappears from the list. It's as if it isn't plugged in any more. The only way to get it back is to physically unplug the device and physically plug it back in. How to "Enable" the device without it disappearing from the network adapter list.
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Jun 5, 2011
I'm trying to configure ACS 5.2 so that should it loose connectivity to Active Directory it chooses the local authentication, however I can't seem to make this work.Within ACS 5.2, Access-Policies, Access Services, Default Device Admin, Identity,
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I have a single rule configured for any device that matches tacacs to use the identity source of Active Directory,
If authentication failed: Reject
If user not found: Reject
If process failed: Drop
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The ACS can not access Active Directory, when I debug TACACS authentication on any 65k or 2921 device I get "Received Authen status error".
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Jun 30, 2012
I have a wireless router which is connect to a DSL modem. Everything was working fine but now the wireless router looses connection often and if i remove the RJ45 check from my wireless router and plug it in after few minutes it works but again it looses connection.
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Mar 3, 2011
I recently started having trouble with my VPN clients loosing connection.I can create the conenction, work with it for a while, and then loose connectivity.Timing seems to be dependent on the activity over the connection.More activity, the conenction stops working sooner.
The cleint doesn't disconnect, I just can't access anything from the client.Disconnecting and reconnecting the client fixes the problem, temporarily depending on how much data I'm transferring.This works 90% of the time.The other 10% if I wait 30-45 minutes, and try again.. It works...with the same results...
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It was originally isolated to a Win 2003 server that I was using as the client.It is now happening on my Win XP client as well.I'm using the AnyConnect client ver. 2.5.2014 with the VPN service on the UC520.Which I beleive, is similar to the ASA 5500 series VPN device.I am running ver 8.1.0 on the UC 520, and I can't remember if this started after upgrading to the new software.
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Feb 21, 2013
I recently purchased an EA4500 Cisco Wireless Router. I installed the software from the setup CD, however I cannot access the internet. All my devices (Iphone, etc) can access the router but the router cannot access the internet. Mac OS X 10.6.8
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Mar 17, 2013
I have an e4200 with the latest firmware 2.1.39. I just upgraded the firmware due to connection issues with my DSL. I now have the same issues with disconnects but I believe they are being caused by a different issue. When I try and log into my router through the IP address it wont let me, it says it can't find the router. Eventually after getting in the first time by using the default password, I have twice found out that all my settings are gone. This has happened twice this week and only happened after upgrading the firmware but I can not tell if firmware is causing it or if it is hardware related. I now reboot and restore saved firmware but that is a hassle and am pretty sure that is not the way it was designed to work.
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May 7, 2011
I have a problem with my laptop...i have a Packard Bell laptop connected to my wireless router WAG 320n and it has been working fine until yesterday when it didnt connect automaticly as it have been doing before because i have my ssid network saved on my laptop!
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I logged on to the router page and changed from standard channel to wide channel and also tried different channels at the same time that i tried connecting with the laptop but i get the same message everytime "Unable to connect!
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Apr 20, 2013
Updated firmware was installed and settings were reviewed. Intermittently the E1500 looses its ability to connect only to our Android devices and "Cisco Connect" displays that it has lost Internet connectivity. Â The PC hard-wired to the E1500 and another PC connected wirelessly both work fine when this happens, despite the Cisco Connect message. Â The Android devices show the presence of the network, but they never "connect" - find the IP address. Â The problem can only be resolved by re-booting (powering off/on) the E1500. The loss of connectivity to our two Android devices and the Cisco Connect error display always are concurrent. E1500 looses connection to Android devices
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May 16, 2012
How to access their router using Safari on a Mac or an iPhone or an iPad? Â A few weeks ago, Linksys was aware of this as an issue and I wonder if anyone has been successful using these browsers.
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Jul 6, 2012
When my ea4500 is connected to other router with internet connection I can access CCC. But if ea4500 connected via pptp to internet by itself, i cannot use CCC because router tells 'no internet connection', even if I have this connection. How to fix it?
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May 26, 2012
I have a CISCO modem from SHAW set as bridge. I recently bought a CISCO EA4500 which got automatically upgrade to the current Firmware 2.0.37 after connecting it to my ISP. After a few days I noticed my internet speed was slow. When I checked the router I saw it flipped from 1Gb to 100Mb. Called Shaw they could not figure this one out, while waiting I decided to turn everything off / on and internet port came back to 1Gb. 2 days later same thing again, I just turned off both the modem and EA500 router. Â A couple of days later again same problem but this time I just turned EA4500 off/on and internet port came back on with 1Gb.Otherwise I will have to turn this one back in to the store for an exchange.
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Apr 18, 2013
I am looking to track what my kids are doing on the internet. I have an ea4500 and was wondering if there is a detailed log file that I can look at?
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Jun 28, 2012
I am using an EA4500 with the latest firmware that support the Cisco Connect Cloud. I am connected to the Internet and I need to edit the Internet settings and select a different internet setting: Static IP from the current setting DHCP. I select the option from a drop-down menu after selecting Edit, but there is no edit and no drop-down menu.
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Feb 5, 2013
I am only getting 10-14 mbps when I should be getting 30-35 (using the gigabit ports). I thought it might be my provider but today I connected my old netgear router and the speed was 32-34 mbps. Is there some setting that I should be looking at?
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Jan 4, 2013
I own a ea4500 wireless router, I have tested the speed at speedtest.net and wirelessly I get around 9 mbps. My speed is 23 mbps when I hard wired the pc. I have check the speed on a tablet ( android ), pc and a mac to about 5 feet away from the router with no walls or anything between the two devices.I have checked all the settings but I don't see anything wrong, I have changed to N mode only to make sure I use top speed.All my devices are able to use N.
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Oct 22, 2012
I bought a EA4500 to replace my old WRT54G earlier this year. At first the router worked fine. After the automatic firmware upgrade to Cisco Connect Cloud, I was never able to get the Connect Cloud stuff to work, constant 500 Internal Server errors when trying to access the router with the Internet cable attached. Â So I downgraded back to the old firmware and all was well again. Then I started having problems a few months ago, when I would wake up in the morning, the router would be cycling the Internet port on and off. I could usually reboot everything and it would work the rest of the day. I lived with it like this a while, and support couldn't seem to find anything wrong. Eventually it started getting worse, until the point I could hardly ever get it to stay connected. I got Cisco to RA the old router and I figured problem solved. Now while the EA4500 was gone, I used my WRT54G again, and everything worked fine for nearly two weeks while I was waiting on the replacement EA4500.
So today the new EA4500 showed up, I connected and configured it, and it worked for a short time. Then suddenly I lost Internet, looked up at the modem and the LAN light was going on and off every few seconds. So I'm back in the same boat as before.I've tried changing cables, same setup works fine with the WRT54G. Modem works fine with WRT54G and connected directly to the computer, zero problems. I tried lowering the MTU, turning on MAC address cloning, and various other things.My modem is a HughesNet HN9000.
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May 8, 2012
In 'Status' on my router there is a green dot in the field below 10/100 mbps at 'Internet port speed' - shouldn' that dot be below 1 gbps?
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May 2, 2012
I was using the Sony Tablet with an earlier version of a linksys modem and everything worked fine. Since changing to the 4500 I have access to the network have full internet service and the anywhere from about 5 to 10 minutes later the internet freezes on the table and I have to reboot connection and the its fine for about another 5 to 10 minutes before it freezes again.
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Aug 7, 2012
Got the cisco EA4500 router, installed it and ran the set up disc. It downloads whatever it needs to download, then proceeds with a progress bar all the way to 100. Then it tells me my internet cable is unplugged, but I able to browse the intrnet, like now. It tells me to plug it in and hit next, I hit next and it eventually gives me the same message. I've tried unplugging my modem, resetting the router etc. But when trying to run the disc when it gets to that point it always tells me my internet is unplugged? I can even browse the internet while that message is up.
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May 7, 2012
I upgraded my Linksys from 160n router to 4200V2 router. I configured 3 wireless Linksys webcams and they work fine. After 24hrs they i cannnot connect the via HTTP and webcames IP addresses disapear from the DHCP client table. If reboot the webcames the it works fine for next 24hrs. I did not make any modification to any settings and the setting looks just like i had on the 160N router
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Sep 18, 2012
I have recently purchased an EA4500 router. I assigned my sons XBOX a static IP via DHCP reservation (outside of the standard DHCP range). I set up single port forwarding on all the standard xbox required ports. Once I click the "enabled" box, I am unable to access the internet from any of the computers connected to the router. If I uncheck the enable box, I am instantly able to access the internet.
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Aug 23, 2012
My EA4500 is not working. The power indicator light is on but the green and yellow lights on the Internet port are not flashing and the modem the EA4500 is connected to show no activity on that port. Also, the EA4500 is not broadcasting so I can't even connect to it to use Cisco Connect to troubleshoot. I tried resetting it but it did nothing. This has happened before but is usally fixed with a reset.
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Jul 9, 2012
I've bought the EA4500 and configured it to connect to internet. it works fine.however, one day after it, it can't connect to the internet anymore. I go to the router setup page and try to manually connect it to the internet, but it keeps "connecting." I then restore to its factory configuration, then do the configuration again and it can successfully connect to the internet.however, one day after it, again, it can't connect to the internet anymore.
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May 28, 2012
EA4500 Linksys router stopped allowing vizio Internet apps to connect from two different TV's. Problem, Just got brand new EA4500 router and Motorola SURFboard DOCSIS 3.0 High-Speed Cable Modem Model: 575319-019. I have 2 new vizio big screen tv's with internet apps. All was working fine and had no problems but occasional drops or limited access.
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One day BOTH TV's could no longer connect. However, The tv's will connect to another access point. therefore the problem does not exist in the TV/s and has to be a problem in my access point (I.E. Router allowing access). Additionally, all other devices connect and work fine. I have already unplugged everything for an extended period of time. Checked for updates on firmware and verified no software needed to be updated. Rebooted router... Am using wpa-psk and feel i shouldn't have to go weep as it was working fine...
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Aug 6, 2011
My house was in the middle of a lightning storm today while I was out and I came back to no internet. Figgured it was just the phone lines down, but connectiong directly to the modem I found I had connectivity. The WRT54GL (flashed with DD-WRT) doesn't pick up the WAN IP, I've checked with multiple ethernet cables, 2 different modems (all of which work fine with our computers, providing connectivity) and am currently using the router that the WRT54GL displaced ~8 years ago. I'm assuming it's just dead, but wanted a second opinion... kinda odd that a surge would have come through the phone line, through a DSL modem and killed the WAN port of the router instead of taking out the modem?
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Jul 30, 2012
This is my second post today trying to fix the NAT types for my 2 xbox 360. I tried the port forwarding method but with this router when I enable the ports I lost internet access in my wired devices but my wireless devices still have internet access. I even lost internet access on my computer. I never had manu problems with a router trying to get my NAT type open on my 2 xbox.
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