New VDSL Modem - Laptop Can't Connect To Wireless Router

Oct 20, 2012

I recently upgraded my DSL service, which required installing a new VDSL modem/wireless router (Actiontec c1000a.) Before the upgrade, I was using an older standalone DSL modem with a Netgear router to provide wireless access to my gaming consoles, laptop, etc. Everything works as before with my new wireless router EXCEPT my son's laptop. All my consoles, iPods, and desktop CAN connect to the wireless network, and the laptop will connect over a WIRED ethernet connection. I cannot get it to connect to the wifi.


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Nov 25, 2011

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Dec 1, 2012

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I want to dumb down a Cisco 886va to act as a pure vdsl bridge modem with a local ip to be able to do some admin work on the router. To some extent my config works, but i think the default vlan 1 kills my internet. When i connect the 88va the vlan bridge 7 and 8 goes up, the router behind connects via pppoe on vlan 7 but no traffic is going through. vlan 8 gets a dhcp lease for iptv and if i don´t switch the receiver on and off the traffic flows and the tv works. I am also able to connect to the local ip to access the web interface. [code]

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Apr 25, 2013

I just bought a 5505 to learn from and am trying to attach my VDSL modem as a transparent bridge.It goes....

Laptop   >>> (VLAN1) Cisco 5505 (VLAN2)  >>> VDSL modem >>> internet
X.X.X.10 >>> (X.X.X.254) ------ (Y.Y.Y.254)    >>> Y.Y.Y.10        >>> A.B.C.D.
I'm using the ASDM, if I configure VLAN2 with the IP address of the VDSL interface I can ping the modem from the console session via Putty. If I take that off and configure up the PPPOE client I can't ping the VDSL modem, I'd expect that. If I then add in an IP address to the PPPOE client config like I assigned to VLAN2 it doesn't ping either.If I can't ping the VDSL modem I don't expect it would work but it seems I can only either give it a static address which pings but has no pppoe or give it a PPPOE config which means I can't ping the VDSL. why I can't ping the VDSL modem when the interface is set as PPPOE with an IP address?Presumably if I'm on the ASA console doing pings from there to the modem then I'm ruling out problems with the routing from the laptop (trying to isolate where the issue is)

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Jul 20, 2011

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Feb 22, 2013

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Nov 25, 2011

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Aug 23, 2011

My Motorola SBG901 Modem/Router combo has stopped connecting to the internet. I have done all the troubleshooting with Comcast and with Motorola and it is out of warranty, so I will have to purchase a new one.In the mean time, I wanted to use it only as a wireless router connected to my Scientific Atlanta DPC2100R2 modem. Is there anyway to do this? Is there a way to disable the modem in the SBG901? Simply connecting with the ethernet cords has not worked. I connected the DPC2100 to the SBG901 via ethernet cord. My computer was able to pick up a wireless connection but there is no cable connection.

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Oct 1, 2011

I upgraded to high-speed internet now I cannot connect my HP Pavilion DV9000, wired or wireless. I am running Windows Vista. The system was working just fine before the upgrade.I ran ipconfig/all There is information under Windows IP Configuration: Host name:Tracy-PC, primary Dns suffix:blank, node type:Hybrid, IP routing enabled:No WINS proxy enabled:No..On the rest of the outline, Media State is "Media disconnected".

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Aug 28, 2011

I am having problems connecting to the internet. It has never done this and just started a week ago. I contacted my ISP and they told me it is not the modems fault. I have a modem and then it goes to a Trendnet 100mpbs Ethernet Switch. Then it goes to my primary computer and then to my laptop. They are all hard-wires. I contacted Acer and they said it wasn't a problem with the computer. When I look at the control panel it says "Unidentified Network" and has no other information than that. I already attempted to manually put in the IP I should be receiving from the modem, but that did not work either.

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Jan 7, 2011

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Jan 2, 2013

I have a dell inspiron 1464 and have a wifi modem. while connecting it only shows a broadband(home network) bt doesnt connect with a red cross sign over it. i tried adding a new network bt it still wont connect

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Mar 15, 2012

I have Desktop and Laptop connected to a Huawei-make,Model No Smart AX 882, ,via ethernet & USB port. Is it possible to convert the same ADSL wired modem into a wireless modem for my Laptop. the type of hardware to be used (e.g., wireless access point or a wireless router) through my USB port in the wired modem? what is the configuration change I have do in my wired broad band modem?

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Dec 26, 2012

We have a HP Pavilion with Vista that we cannot get connected wirelessly to centurylink's pk5001z. It will connect to the internet if it is hooked up to the ethernet cable. We can take this laptop to McDonald's and use their wi-fi, or at my parents...or seemingly anywhere else. We have successfully connected 3 other laptops to the wireless signal thru the pk5001z. We had the geeksquad advise us several times...going as far as they accessed this laptop remotely...and still can't obtain a solution. Do we need a different modem? The laptop sees that there is a network available but won't allow access to it. (it shows the network name in () and indicates local connection only)

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Oct 12, 2012

Region : UnitedStates
Model : TD-W8960N
Hardware Version : V3
Firmware Version :

My Toshiba laptop can't get connected to the wireless ADSL modem router TD-W8960N. I have 4 different laptops and one desktop, all connected to the router very well, only the Toshiba cannot get on Internet. I can connect to the wireless network on the laptop, but it shows limited access.

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Sep 3, 2012

I have installed a CISCO v887 router in Amsterdam officeI established a VPN tunnel between AMS office and Edinburg office.

1. The VPN is up and running

2.  I am unable to browse anything from LAN computers in Amsterdam office.

3. From LAN computers I can traceroute to but from browser I cant browse and web page hanged out in this situation  (website found waiting for reply). But nothing comes over and LAN users are unable to use internet.


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Apr 7, 2011

I have a problem with my Cisco 887V VDSL-router. The router gets a ip-address with dhcp from my provider. That works fine. I also can ping from the router:
routerVdslTestNew#ping source vlan 1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to, timeout is 2 seconds:
Packet sent with a source address of
Success rate is 100 percent (5/5), round-trip min/avg/max = 48/48/52 ms
My problem: If I want to ping google from a computer in the VLAN1 the ping doesn't work.
Ping wird ausgeführt für mit 32 Bytes Daten:

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Jan 24, 2013

I have a Dell Aspire 5332 laptop and i haven't used it since November 2012 (where it was working fine).It had Windows updates when i switched it off. I switched it on today and i have no internet connection. When hovering over the icon it says unidentified network - no internet access. My service provider is British Telecom and i am on the Fibre Optic package. I am using the BT Home Hub 2.0.Fibre Type B and also a Echolife HG 612 model FTCC VDSL NTE Router. I have Norton installed on the machine but there is only 1 day left on the subscription. I have tried a wired connection from the router but still have the same message. 2 other computers are wired to the router and all of our Ipads and Macbook connect wirelessly with no problems.

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Feb 7, 2012

I have a cable modem installed to my property but want to use my modem/router to go wireless. The proble is my cable modem output is a RJ45 and the router input is RJ11.

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Sep 11, 2011

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Oct 3, 2012

I have a cable line internet connection on my desktop.i want to share this connection to my mobile and laptop through wireless question is which is the best router for this purpose netgear n 150 or belkin n 150 ?do i need a modem to be connected with router?

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Jan 10, 2012

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Nov 14, 2011

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Apr 5, 2011

Using cell phone as a modem via bluetooth.. is there anyway to hook this connection up to a wireless router so i can use it throughout the house? Works fine on this computer, but i just don't know how i would hook it up correctly to work with other computers? I attempted to, but the internet connection was still not working on the other computer... It's an actiontec wireless router

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Feb 24, 2012

I'm currently connected to an ISP whose modem is equipped with a wireless router. The router works fine, however, its range is too short. I tried configuring my Cisco Linksys WRT120NL to the modem and the internet does not go to my computer.

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May 9, 2012

I have an old Speedstream 5100 modem hooked to my e2500 router. Everything works well except if for some reason my modem disconnects from ISP I can not log into it through the route to reconnect it. I must plug a direct cable into modem from computer run connect script then plug modem back into router all is fine again.
why connecting to modem through router is blocked?

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Apr 13, 2013

I can think of from different cables, factory settings, etc. Can't connect to modem straight from computer for some reason, but my old linksys wrt54g still works. I can connect to the router wirelessly and access settings fine. When i try to use cisco connect, the install stops at 25%

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Oct 17, 2012

I just moved into a new place with a DSL modem and am using the connection from the old tenant until my internet gets set up a while from now.  I can plug the ethernet straight from the modem into either my laptop or desktop, and it works perfectly fine.  But when I plug into my LinkSys 2500 router, it can't connect.  I've tried rebooting the router, the router and the modem, plugging the modem back in first, plugging the router back in first.  Nothing.  But all I have to do is pull the ethernet cable from the internet port and click it into my laptop, and voila! internet.  My name isn't on the account so I can't call the ISP and see if there are any special connection instructions, but I suspect there aren't any based on just being able to plug a computer straight into it.

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Mar 2, 2013

I currently have a N750 router running alongside a Motorola Surfboard DOCSIS modem from Charter Communications. To the extent of my knowledge, the router had lost its connection and self-restarted, if not a high ping spike, and I could no longer connect to in my web browser, Google Chrome (also, I cannot connect to my modem through, it says that the webpage is not available). [code]

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Aug 12, 2012

I've been using D-Link DIR-600 wireless router for two months with my ISP, SmartBro. A week ago my internet went down due to heavy rain and technical support had a home visit yesterday to re-activate my internet connection. My net connection came back smoothly using a direct connection from modem to laptop.When I tried to connect the modem to my wifi router, the internet was not detected. Even if I reset the router settings, no internet connection was detected. Initially, I thought there is a problem with my wifi router so I connected the modem to our Edimax wired router but still it could not detect internet access. Every time I open a browser while connected to a router, this message is shown (see attached screenshot).

I tried using another ISP, Wi-Tribe with both wired and wifi routers and everything worked well. So now I assume the problem lies with my SmartBro ISP. I called the ISP hotline but they told me that they do not provide support for router connection problems; only with single, direct connect to a PC.I asked a neighbor IT technician to look into my problem but he too could not solve the problem.

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