D-Link DIR-825 :: Router Stopped Communicating With Cable Modem
Jul 21, 2012
We ran a D-Link DIR-655 for about 5 years on our home network of 7 desktop computers (LAN) and two laptops (wireless) with essentially no problems. However following a power outage last week the router stopped communicating with the cable modem (WAN port failure?). From the web site we determined that the DIR-825 is a fancier version of the DIR-655 (extra 5 GHz transmitter) so we upgraded to a new 825 three days ago. I did not use the wizard on the CD to set up the new router -- rather did it manually because I thought I'd configure the new router exactly the same as the old one -- this was probably not a good idea in retrospect. (FYI our new DIR-825 is a ver. B1 unit with ver. 2.02NA firmware.
After setting the router up -- it lit up like a Christmas tree and I could see all 7 desk top computers (3 are WIN7 & 4 are WINXP) in the LAN and all would go on-line with no issues. (FYI 3 desk tops are directly attached to the DIR-825 and four attached via a switch). However, when I tried to map the network I find that only 5 of the desk tops we assigned to our named home network -- 2 or them could not be mapped as they were assigned to a "public" network. So while they all still communicate with each other two are no longer in our home network. I do not think this was anything that I did -- knowingly at least.
I logged back on the the router home page but I see nothing that clues me in as to what I did wrong.So I'm wondering how the DIR-825 made these "assignments" and what I can do to redirect the router to bring the other two computers into our home network. (BTW one of the two "miss-assigned" computers is WIN7 and one is WINXP so its not a window version issue).
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Apr 27, 2011
My wireless router stopped working. When I plug directly into the modem the internet works finely.
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Mar 14, 2013
Region : Hungary
Model : TL-WR740N
Hardware Version : V4.20.0
Firmware Version :
ISP : T-Home
I bought a TP-Link TL-WR740R Router, the setup went smoothly, I could connect to the internet and set up WiFi connection. But after a few hours, I accidentally unplugged the Ethernet cable from the router, and since then, I can't seem to make the router work. (I obviously plugged it back in.) Setup says I have a problem with the WAN connection.I tried rebooting, resting, reconfiguring, cloning the MAC address.The router is sending packages, but receiving none. How could this happen just by unplugging the cable for a second?
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Jun 6, 2011
i'm trying to connect to my wii n my laptop. i have a cricket broadband hookup to desktop.
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Jan 9, 2013
I've had a dlink604router connected to a dsl modem for the longest time with all my computers receiving internet without any problems. I just switched to a cable modem and the router blinks as if it's communicating with the modem but no internet is getting to the computers connected to the router. I've always left the dlink's settings to default-my 2 macs receive automatic dhcp. If the settings on the dlink have to be changed to communicate with the new cable modem?
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Feb 26, 2013
when I connect my DIR-655 to the Motorola SB6141 cable modem I notice that the link speed LED on the cable modem never glows blue indicating a gigabit connection, it only glows amber indicating a lower negotiated speed. I am using a Cat6 cable between the two devices and have also tried a Cat5e cable.
When I try and force the WAN port speed to 1000Mpbs in the router interface the cable modem link speed will not light at all with no connectivity. Only resetting to Auto WAN port speed restores functionality albeit at the lower negotiated speed setting.
I'm running the DIR-655 rev B1 at 2.03NA firmware level.
I did connect the modem directly to my PC that uses an Intel Gigabit ethernet card and still had the lower connection indication (Amber) so it seems that the modem might be faulty.
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Jun 26, 2012
My WAG120N router has stopped working completely. None of the Ethernet ports or the wi-fi signal button is lit,power light continues to blink for 10 odd mins and then comes to a rest. Tried to login to admin portal without any success, tried to reset it pressing the reset button in the back without any success.Tried the 30-30-30 reset method without success too.
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Mar 23, 2012
I can't get a new IP from my ISP when my Cable modem router(EPC3925) is set to router mode, i have tried factory restore, unplugged etc..but still no luck. It changes each time i reset it when i set it to bridged only mode but then i won't be able to connect other devices to it since it doesn't uses DHCP in bridged only mode. It changes back to the IP i had when i set it to router mode. I don't want to change my router settings to bridged only because it would disconnect the other devices in my house. Why my ISP assigns the same IP address when it's set to router mode but assigns different IPs when it's set to bridged only, how is this possible ?
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Feb 7, 2012
I have a cable modem installed to my property but want to use my modem/router to go wireless. The proble is my cable modem output is a RJ45 and the router input is RJ11.
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Feb 13, 2012
I've been trying to connect my D-Link DIR-601 router with a Motorola SBG901 cable modem. The modem itself has a built-in WIFI (G) and one ethernet port, but not good enough for my purposes. I need more wired connections and an (N) WIFI connection, which the D-Link could provide, if I could get it to work. I just cannot get the two pieces of equipment to talk to each other. I can set up 2 independent LAN's, but no WAN (internet connection) from either. D-Link has provided pages of instrutions, but nothing works.
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Jun 30, 2011
I've had my DIR-601 for almost a year now and it's been working near flawlessly until just recently. I have a very simple setup with a desktop PC, router, Time Warner cable modem, and the only device that accesses the router is my Droid phone. I shut my PC down every night. The next day when starting up my PC, there's no internet connection. I haven't fooled around with any router settings, but what I've been doing to re-connect is unplug the cable modem power cord and router power code, wait a minute, then re-plug them back in and it connects right away. Is there something easy that I can do/repair to correct this? Maybe I should check if there are firmware updates?
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Apr 7, 2013
We have kids in the house and I'd like to limit their internet access to certain times of the day but because of the great amount of devices they use (phones, tablets, laptops, etc.) the only way I could think of doing that easily was to set up two wireless networks: one that the adults could use 24/7 and the other that the kids could access during certain set hours.
Here's the equipment I'm working with:
DLink DIR 615 wireless router
DLink DIR 515 wireless router
Motorola Surfboard cable modem S85101U
I plugged the DLink 615 in, set it up for DHCP client and plugged it into the cable modem. I lef the default 192.168.0.1 IP address for the device. On that router, I also reserved the 192.168.0.199 IP address and assigned it to the DLink 515.I also gave the DLink 515 device the IP 192.168.1.1 so I could administer it.I set the DLink 515 to static IP and made the IP 192.168.0.199 and the default gateway 192.168.0.1.I plugged the DLink 515 into one of the LAN ports in the DLink 615.I set a schedule on the DLink 615 to shut down internet access to the DLink 515 at a certain hour and turn it back on at another time.Everything seems to work ok, but at least once a day we have to unplug and plug the routers to reset them.
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Feb 8, 2012
my dir-655 rev. A2 router won't connect to the new modem that Charter sent me. I had the scientific Atlanta model dpc2100r2 modem but Charter called and said that they have upgraded my speed for free from 18/2 to 30/4 and that I needed a new docsis 3.0 compatable modem in order to take full advantage of the speed upgrade. I received the modem and connected an activated it according to their instructions. The modem works fine when connected to the PC only but as soon as I connected to the dir 655 the link light went out on the modem and I lost my internet connection. The first step I took was to clone the mac address in Wan section of router. It still did not work. The next step was to turn the modem off, the router off and shutdown the PC. I waited until this morning to reconnect everything. I started the PC, then I started the modem and waited for it to stabilize and finally I restarted the router. I still had no connection. The status page of the router said that the cable was disconnected and that network was disconnected. There was no info to release so I clicked the renew button but nothing happened.
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Feb 14, 2013
Region : UnitedStates
Model : TL-WDR4300
Hardware Version : V1
Firmware Version :
ISP : charter, its smarter.
so i have a sb6141 cable modem that is mine and not a lease. it works like a champ when hard wired to my desktop. i just got my hands on a new shiny tp-link wdr4300 yesterday and after messing with it for the better part of 2 hours, something seems to be amiss with the communication between the two. everything will be humming along fine and all of a sudden i get the dreaded PAGE CANNOT BE DISPLAYED. sure as the world i look at the modem and all the lights are off and its resetting itself. and honestly this continues until i pull the power and plug it back up. i think maybe one time in the middle of the night i actually saw it reset itself and then come back online.
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Jan 6, 2013
I'm switching to cable internet service instead of DSL. My Netgear router will not work with my cable modem; but it works like a charm with my DSL modem. Is it a problem with the router setup? Good thing I still have the DSL service.
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Mar 29, 2013
Region : UnitedStates
Model : TL-WR841ND
Hardware Version : V8
Firmware Version :
ISP : optimum online
I have two wireless routers:
TP Link TL-WR841ND
and
TP Link TL-WR541G
I would like to:
use the TL-WR541G for my children wireless laptop, wireless ipad and wireless iphones.
I can turn this unit off at a specific time each evening as I wish.
The WR841ND is used for my wireless laptop, wired iMac, wired Roku stream player and wired Voip adapter.
I tried a few things but really do not know what I am doing and I cannot get both wireless routers to access the internet.
What I tried so far:
Cable modem ethernet out to the input on the WR841ND router. took one of the four hardwire outputs from the WR841ND and ran into the input on the WR541G I powered on the cable modem....it booted... i then powered each router up and waited for each to boot. I launched web browser and navigated to : http://192.168.0.1/ this allowed me to setup the WR841ND router.
it's current settings:
Firmware Version: 3.13.27 Build 121101 Rel.38183n
Hardware Version: WR841N v8 00000000
WAN type: dynamic IP
LAN IP address: 192.168.0.1
subnet mask: 255.255.255.0
DHCP Server: enabled
Start IP: 192.168.0.100
End IP: 192.168.0.199
How do I set up the second router? I tried to disable the DHCP server on router 2 (WR541g) and change the IP but don't know what to change it to.
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Nov 11, 2011
I have been using a d-link router for some time now and since yesterday it has stopped working ( I have an orange 'world' light on all the time) After looking around this site I have tried resetting etc and nothing works. If I plug the ethernet cable into the modem I can get on the internet if I plug the cable into the router then nothing. These are the details I got from the config all when I plugged the ethernet into the router.
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Jul 10, 2011
My router suddenly stopped working yesterday and I've tried everything I can think of to fix it. I have one computer wired directly in to it and a few laptops that use wireless connections.The power LED and the internet LED light up, but the status LED and the WLAN LED do nothing. Pushing the factory reset button on the back doesn't seem to do anything.Can't connect to the router site (192.168.0.1) The internet works fine when I plug in to it directly, so its definitely the router.
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Jan 22, 2012
I have a Dlink DIR-615 wireless router that up until a few days ago was working perfectly. Then I had to turn it off at the wall before a storm and it has stopped working. I have tried resetting it with no luck. I am able to get internet try to get onto on my desktop without the router.I have tried to connect to 192.168.0.1 it won't let me. I can't get on there with an internet connection either. As soon as I connect the router the default gateway disappears. [code]
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Jul 21, 2011
I bought the DIR-655 less than a year ago in Amazon, shipping it to NY. And then I came back to Uruguay. Almost 3 months ago the router stopped working completely and I started to search for support in Uruguay.After calling US support I was told I should contact the local or regional D-Link (which I later found is D-Link LA). And via DLinkLA.com I found the company TELEDATA S.A. url... who does the official support for D-Link in Uruguay. They told me the router couldn't be fixed, and told me DLinkLA, which is based in Chile, would either send me a working one (they also told me the service/warrany was already approved), or send me the money and gave me their contact details.After two weeks of contacting them, trying to get their attention, they finally told me it was not their responsibility because it was bought in the US. And now they don't return my e-mails.
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Dec 6, 2011
I have a Dlink Dir-615 router and a Motorola SB6120 Modem. For some reason the router suddenly says it's receiving internet access from the modem. It has worked for several months beforehand. I tried another Dlink modem and got the same results. I have my computer hooked directly to the modem hence the ability to make this post.
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Mar 5, 2011
what should to do if ever or incase something happen during flashing firmware.like power turn off, or you quit the installation, or wrong .bin file.what i did is upgrade the firmware dlink dir 615 3.03 ww c2 to ddwrt factory.bin but before that i have save the original .bin from 192.168.1.1 for incase restore original setting.i did not follow the instruction that get latest firmware from dlink but what i did is restore or use emergency to reback the 3.03 ww c2 .bin from my dlink that i was save from original setting. and it didnt work out it failed the router totally stopped working and functioning. only the dlink name light is on. even the reset button dont work or dont blink.what should we do for this kind of fault is there another way to return the setting back? no ethernet and wifi so no way of communicating with router. the router ethernet and wifi has stopped working. but the computer homw network is detecting the router whenever i plug it in computer through Ethernet but the local area network when plug to router is disconnected. the router wifi is not blinking either.
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Feb 28, 2013
i just bought a Netgear WNDR4000 router due to troubles with my current modem/router combo (D-Link DSL2730-B). The router doesnt have in built modem functionality obviously so I need to set up the modem/router as a dedicated modem.Also should I use the current modem/router as the dedicated modem or an older model i own (I think its a DSL 502T)? Because the current one often drops the internet connection. Don't know if its a problem with the modem functionality or something else. Will the older one serve better since i didn't have any problems with that one or will it be outdated? I only upgraded due it not having wireless capabilities. Otherwise it's fine.Or will I be even better off buying a dedicated modem? I really don't want to spend more money but if this is a far better alternative I guess i will.
EDIT: Ok so found out that I have to put the modem/router in bridge mode in order for this to be possible. However, looking up how to do this lead me to a dead end because i need to fill in some fields that i have no idea how to interpret.
VPI:
VCI: These 2 already came with presets. Should I just leave them?
Select DSL Link Type (EoA is for PPPoE, IPoE, and Bridge): Choices of EoA PPPoA and IPoA
Encapsulation Mode: Choices of LLC/SNAP-BRIDGING and VC/MUX
Service Category: UBR without PCR, UBR with PCR, CBR, Non Realtime VBR, Realtime VBR
[code]...
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May 27, 2012
I have a DLink DIR-615 rev. B2 firmware 2.25. A few days ago, I started using Comodo Unite for VPN access with friends and LAN gaming. However, just recently the program stopped working correctly. I have reset my configuration, tried multiple different settings, and nothing at all has remotely worked.
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Dec 8, 2012
Region : UnitedKingdom
Model : TL-WR1043ND
Hardware Version : v1
Firmware Version :
ISP :
certain websites couldn't be accessed on any of our devices (mixture of PC's, android and apple devices)After trying everything I could think of and even phoning our internet provider nothing would get the sites to load (Facebook, hotmail to name but two)A friend of mine also said he was having exactly the same problems whereas no one else I know had any problems!.Anyway, after much scratching of head with resetting the router to factory defaults etc the only thing left to test was a direct connection with the modem where all websites worked perfectly!So the problem is 100% the router! Even after a factory restore it still doesn't work with those websites and after talking to my friend it turns out he too has a tp-link router but a different model.
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Mar 14, 2012
I live in student halls where we only have connection to the internet via Ethernet cables and for some reason it seems to have stopped detecting the cable. I remember I had the same problem when I arrived and I think we eventually resolved it by disabling then re-enabling the adapter, but this time that doesn't seem to have solved it. It also seems to have been triggered this time by a Windows (7) update, but doing a system restore doesn't resolve it. The cable and wall socket both work and I've tried my laptop in different rooms but it still won't detect a cable. I've checked device manager and everything seems to be functioning properly, but the port doesn't even light up when a cable is plugged in.
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Mar 29, 2011
After trying to communicate between an XP machine and Win7 using static IP and a crossover cable my wireless card stopped working. I did make the mistake of trying Homegroups prior to that.
It says Unidentified network and constantly remains in the Public Profile. Not even WiFi Sync is working...diagnostics reveal a problem with the drivers though several have been tried. From the originals to the latest version...Properties describe the device is working normally?
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Mar 26, 2012
Like the title says, the wifi on my wag120n stopped working. It happened suddenly, nothing was changed in the settings. It stopped showing when i'm searching for wireless connections (SSID is still enabled).
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Aug 23, 2012
I have a pc running windows 7 connected to a broadband modem. From that modem I have a LAN cable running to another building plugging into a wifi router. I have 2 pcs running xp plugged into this wifi router. (they can see each other)Is it possible for the 3 pcs to see each other on the network?The only way I got it to work was if all pcs were connected to the same modem. However to save running super long cables for each pc I want to run just one between the modems and then plug all pcs into that wifi modem which is close to everything.
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Mar 29, 2011
I have had a WAG320N running problem free for approx 2 months, in that time I've upgraded the firmware 1.00.12 with no issues and has run fine for a month after upgrade. I have 3 laptops connected wirelessly and 2 pc's running wired (through homeplug system) plus TV, PS3 and ipods, all have run without issues.
All of a sudden 2 days ago all wireless connectivity stopped? SSID is still broadcasting and viewable but I can no longer connect with any computer or device. Wired connectivity is working fine.
I've checked security settings, turned off encryption, reset factory defaults, re-downloaded latest firmware and reflashed with no luck. As I said wirless stopped working all of a sudden with no changes to settings.
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Oct 29, 2012
have the following set up: cable modem>wifirouter>gigabit ethernet switch>to 16 ports throughout house. When I connect a second wifi router to any port around the house, the internet does not work when connecting to that specific router, however, if I use a lan cable and connect direct with my mac or cpu, internet works fine. wifi routers are not communicating with LAN ports
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Dec 13, 2012
I have a modem Scientific Atlanta 2100. I just installed windows 8 pro 64bit and when installing the driver to use the usb cable modem does not recognize it and simply not installed. I wonder if it is possible to use my usb cable modem or simply incompatible with my windows 8 64bit pro.
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Apr 23, 2013
With this modem, can you hook up to the Linksys Smart Apps WiFi?
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